I was greeted when I came in and while I did not have an appointment I was taken directly. They walked me through the process and Demo the product I did try to ask up front the cost of their product and was told to dependent and what I needed. I appreciate them going through with me the process of fitting but had I known in advance that I was looking at a $1700-$2200 investment I might have stopped before it began. It was not done as a high-pressure sale and they did explain how they taken the product that I had a return time that I could use if they changed my mind personally, I chose to research the product more of where I make this decision, they scan your foot to determine that in the product includes socks multiple insoles to help correct the problem and it did indicate the availability of a lifetime replacement product. read more

Nice worker who tried hard BUT 2 grand for inserts and a pair of shoes with inserts is way too hard to swallow.

My mom walked into the store with definite issues she wanted addressed. Tim was very attentive and patiently went over all of her concerns. He was able to provide her with the solutions she needed in a caring, professional manner. At no time did she feel pressured, but instead was reassured of his ongoing commitment to her success with her new product. read more

If you have Plantar fasciitis DON'T buy from here. Way over priced and they don't work

This review is based on the store appearance, service and staff. I will update this review on the product once I finish the breaking-in period. Cesar was extremely friendly and professional. He explained the product and wearing schedule, and worked with my time schedule. A first time free fitting takes about 75 minutes. I walked in, but customers with appointments are priority. Cesar did not try to pressure me into buying something I didn't want. He valued my time and preferences, and helped me make decisions. If you are familiar with the products, I highly recommend this store. As someone who had no Good Feet Store knowledge, I will report back in about a month and let you know if the bang is worth the buck. read more

The Good Feet Store - Orthotics Near Me - Valencia, California

Today was the day I took another step toward knee pain relief. I have been attending physical therapy for my knee for many months and do see improvement. I stopped by the Good Feet Store today and had a great discussion With Tony about what could be done to assist my progress for painless walking as I have a trip coming up that entails lots of walking and climbing. I really liked his suggestions so we did a work up on what I would need to help me. I'm want to stay away from having knee replacement and this seems the best way to go to achieve that. Thank you so much, Tony for your professionalism,your patience, your technical knowledge, and your sense of humor! read more

BUYER BEWARE: The manager Tim pressured me to buy his product. He never told me the price of the insoles and the recomended shoes until the time I reached the register. The bottom line is these insoles don't work after doing everything he directed. He finally gave me two wedges to stop me for pronating with the insoles. I took one wedge out because the second one made me to high to a point of coming out of my shoe. Tim told me he has a video recording of him explaining to me the price. He absolutely did not tell me and he refused to show me the recording. After my wife called the corporate office Tim called me and offered a refund of just the insoles and not the shoes which cost me a total of $2100 dollars. Tim also said he would charge me a 10% restocking fee which is also a ripoff. I watched him exactly 2 minutes to get the insoles and shoes from the back room. Tim recommended I buy high top Merril shoes to help me keep my ankles stable. That didn't work either. California is a two party state for recording people in a store with cubby holes to make the expectation of privacy greater thus making it illegal to record a person and their voice. Was Tim lying to me about having a recording? read more

I have a very damaged right foot after a motorcycle accident. I heard about the Good Feet store through Facebook and decided to make an appointment. I chose the store in Valencia Ca, and was greeted and helped by Sarah. Sarah was very knowledgeable and professional about the product she was representing. Sarah brought out a foot impression unit which helped her identify which would be the best pain relieving and feet reconstructions that would work for me. After trying on the different shoe inserts I felt immediate pain relief and proceeded to purchase the 3 inserts and extras that's part of the system. If you suffer from feet pain I would try the Good Feet store and maybe you will be lucky enough to have the professional Sarah assist you. Jeremy H. read more

Sarah was so patient and kind she took the time to help me my crusty musty feet and I'm only 8 years old and help me with my heel pain she also gave me candy and water. -Vincent read more

I bought some everyday sneakers at the Valencia location. The staff was very nice and helpful. They did not try to persist on other products they carry. The shoes are well balanced and very light. I am pleased to say they are my best pair. I would give five stars if they had a wider selection. read more

My 13 year old grand daughter was having major issues with plantar fasciitis, which was affecting her ability to play soccer. Sarah at the good feet store was amazing. Her knowledge of the issue, potential causes and as it related to sports was very informative and helpful. As we engaged with Sarah, I felt she was truly concerned for my grand daughter and her well being and not just trying to sell us a "product". Her empathy was refreshing as she dealt one on one with my grand daughter to come up with a solution and path forward. The insoles she suggested have made a big difference, we look forward to continued positive results moving forward the more she adjust to them. Thank you Sarah for all your help! read more

The Feet Store came highly recommended by a nurse friend of mine. I called and was given an appointment the same day. Sarah greeted me at the door and was very pleasant and knowledgeable. I've struggled with a bone spur and plantar fasciitis. I was given a cortisone injection with no relief. I am hopeful this is the solution. Super excited. Thanks again Sarah! I appreciate you! read more

My husband and I walked into the Valencia store. Cesar Moncayo was very helpful and was very thorough. Recommend spending some time trying their products to improve posture and feet. read more

They are way overpriced I purchased a pair for my husband and son and found out your insurance provider sells them for $25.00! Our podiatrist said it was a rip-off and should've never purchased them. My husband and son don't wear them. I spent over 3k on them not happy at all. Do your research because you go and spend a lot of money!!! read more

My mother and I both had appointments. Sarah suggested we do them at the same time. She was very excited, knowledgeable, friendly and respectful to my elderly mother. We truly enjoyed are experience. read more

I went to the Good Feet store without an appointment one evening just sick and tired of my painful feet! Sarah did an amazing job and even though it was a huge investment I was able to pay for it with my Health Savings account. I have suffered with pain, had surgery and have had podiatrist made orthotics,and had physical therapy! Still my feet never really were ok. Believe me I went in very skeptical, but now my feet are very happy. And Sarah was just great to work with. I recommend the Valencia store and ask for Sarah! read more

Bailey was terrific she took her time and Listened to all my concerns to find the right Fit for me. read more

Cesar really understood my foot problem, was very patient, and went above and beyond to find me a pair of shoes that didn't hurt -- a difficult job! read more

Bailey was very through explaining each step in the program. I look forward to working with her at the Valencia, CA store.

I was having some real issues with my feet that chiropractic care, diet & exercise, and positive thinking just was not alleviating. I happened to see this store enroute to my chiropractor, and decided to drop in. The associate Sarah greated me and treated me to the introduction (first asking in I had the time to spend). She is extremely knowledgeable on the subject matter of GoodFeet products, as well as an understanding of how the human feet function. She was incredible in assisting me get the items that will help my foot pain, as I asked to see multiple items and was very considerate in listening to my feedback. She definitely went the extra mile in speaking with me and aquiring exactly what I wanted. THANK YOU SARAH! read more

I've struggled with fallen arches my whole life. Expensive shoes and over the counter supports were minimally effective at best. The Good Feet Store made it easy to set up an effective solution. I've only been using their products for a month and I'm already seeing my arches maintain their shape even when I'm barefoot. The pain and agony of working on my feet all day is gone and they no longer ache at night. The program is a bit pricey, but I received financing and the system includes a lifetime warranty. The staff were also incredibly knowledgeable and efficient. They are friendly and informative and I look forward to continuing to work with them in the future. I strongly recommend this store and it's products! read more

I never knew how much the way I was walking was affecting my lower back. I was so happy to get my arch supports it has made a huge difference in my everyday standing and walking. The staff was very helpful and knowledgeable as well. Cindy Q read more

We don't Write up to many reviews.. but for this one it's more about the people then the produce .... Not that the product was bad .. it did give some relief... but unfortunately after we got fitted for orthotics and tried various sizes i ended up getting an X -ray and found out I had bone spurs ( not fun ) .... But as I said this is more about the people then the product... our initial fitting was done by a new associate, which went well during our return visits. We met the store manager, Sarah, who is a pure delight. She took us under her wing and told us that no matter what she would take care of us .... we have been in probably 4 times tried a ton of different sizes and each time she was as professional as can be...told us not to worry that she'd make this right ... during one visit she said she felt that I may have a bone spur and I should set up an appointment with a foot Dr ... we took her advice and she was 100 % correct ... in today's business climate. It is hard to find true customer service rep. Everyone is so quick all they want to do is move onto the next customer ... with our visit to the good feet store. I can honestly say that Sarah, the manager and her associates took the time and weren't trying to over sell me.. they just treated me with respect at the end we ended up not being able to utilize their product but they led me down the correct path. I would highly recommend them to anyone read more

The TV Ads of the Good Feet Store brought me to check out the local store in Valencia. Having issues with my ankle and plantar fasciitis, I wanted to see if the store offers the services that it advertises. I was assisted by David Amaro who did measurements of both my feet to determine correct size and dimensions. He was very patient in showing me the different options and finally decided on a size and color that fit my lifestyle. I have been so happy with the pair that I purchased and it only took me a couple of months to come back to purchase another pair. David was there once again to assist me and this felt like I was visiting a friend. It took no time to make a decision on this purchase because I knew the shoes will be good and I relied on David's expertise because based on my experience these shoes will be good and reliable. I'm happy to note that I've had no ankle and plantar issues with my foot since. The Good Feet Store...check it out read more

Just stumbled upon The Good Feet Store today and was greeted immediately by David. He was very helpful and knowledgeable. I've had issues with my feet for a long time and I am confident that this will bring me relief. Come see David and He will take care of you. read more

Bravo Tim and Good Feet! There are times when you come across a company that just simply gets it. A company that acts with care, kindness and professionalism in addition to a product/service that works. I would like to express my sincere gratitude to Tim at Good Feet Santa Clarita and to the Good Feet company for taking such wonderful care of my wife. Recently, my wife was in extreme pain and visited Good Feet in Santa Clarita. This was new to her after reaching her pain breaking point. She came home with an orthotic set with shoes and slippers. It was a decent chunk of change, but let me tell you...in a very limited time, my wife felt better. Her posture was better. She was relieved. She also received a follow-up call to check on how she was feeling a few days later. What really stands out to me personally, is there was a situation that presented itself where Tim, nor the Good Feet Company had to do anything to help with an issue we had. They were absolutely in the clear and 100% our mistake. Well, you know what....they did a really kind thing that was such a big deal and appreciated by us so dearly that as a husband to my wonderful wife...I say thank you for being kind, for being professional and most of all for caring and validating out experience and journey for my wife to be pain free. Thank you Tim and Good Feet Santa Clarita! Businesses take note....this is how to be successful. read more

Just like the previous reviews already stated, don't go their store. The inserts are over price, and non-refundable. The cost for the inserts ranges between $1500-2800, I bought them cause I figured I can pay for them, but they are not worth such steep price. So, make your self a favor, avoid this business at all cost. And instead go to a professional. Furthermore, their website does not site their prices, that along should be a red flag to anyone. I found the prices at the store unfortunately. I was not force to buy them, but it was poor decision on my part, don't make the same mistake. read more

As soon as we walked in, Sarah was very kind. She helped me out right away. she answered all my questions was very polite and helpful. I would definitely recommend coming here and talking to Sarah if you have any trouble with your feet. read more

Thank you Cesar. The service was great. Very informative, I learned a lot about my feet. I've tried every insole out there and nothing worked for me. Noticed an immediate change on the first fitting. I will definitely keep Good Feet Valencia posted as I break in my supports. Thanks again Cesar. read more

I went to The Good Feet Store in Valencia CA. Cesar was great. Very friendly, knowledgeable and I never felt pressured to buy. He made sure I was happy and informed. read more

I've been visiting the Good Feet Store for about two years now, and I've been very happy with their sales associates and there product's. I was having problems with my flat feet and arch area. This changed my life with my feet. I would recommend the Good Feet Store to anyone having problems with their feet/arch area. There a little pricey, but it's well worth it. I wasted a lot of money with foot doctors, and in the long run, I ended up here. I would advise starting at the Good Feet Store first. Happy trails! read more

I walked in today to find out what the good feet store was all about the "sales person" didn't really explain anything I had to extract information from him. No enthusiasm no real explanation about how the mystery products could help. Maybe he thought that I didn't have enough money and didn't want to make an effort, not true, I have plenty of money. I still left uncertain of what these premade orthotics do how I would benefit I did glean that I could not return them if I did not like them for something similar?he is either a crappy salesman or having a bad day. read more

I want to thank Sarah for helping me at The Good Feet Store. My appointment went for close to two hours because of how thorough they need to be. All my questions were answered and l am very excited to be able to walk with less discomfort. read more

My mom was having problems with the original fitting of the orthotics and shoes she purchased. She contacted the store and Sarah had her come in and she spent time listening to my moms issues and came up with a great solution to the problems. Sarah has a great personality and is EXCELLENT at her job. I highly recommend this store! read more

Sarah waited on my son and I and she was the best!! She was patient and answered any question we had. 10's across the board!!!

I had a very positive experience at the Valencia "Good Feet Store". Cesar was very knowledgeable and spent a great deal of time with me. He answered all of my questions and walked me through all of the benefits of the arch supports and when to use which one and for what activities. My feet already feel better and I just started! Looking forward to being pain free very soon! read more

After a trying on 4 pairs of orthotics and shoes, they bring a bill for $2300+ with a straight face. I declined, it then went to $1700. I declined again and agreed to buy 2 inexpensive pairs of orthotics and a pair of Brooks shoes for $550. After i paid they said there is no guarantee. Well.. 4 weeks later i still have the same heal pain as when i went in there the first time. I wish they had better communication up front and maybe some follow up to see how things are progressing. read more

I had a great experience at The Good Feet Store in Valencia. Cesar did an amazing job explaining everything to me. He is very knowledgeableknowledgeable. Great customer service read more

Great service from Caesar Moncayo. He took the time to diagnose my personal needs. Highly recommend! Be sure to ask about à la cart options. read more

Every sales associate friendly and helpful. Sarah was passionate and patient with us as we had so many questions. She understood the products she was discussing and made sure everything was perfect before we left the store. Store was spotlessly clean and very professionally organized and displayed. No pressure for sales ever. We purchased because we really liked the product. read more