I went to Susannah to go from blonde to silver. My hair was dry, but certainly not damaged. About 5…read moreminutes under the dryer I felt the foils reach an unsafe temperature and I could feel my neck burning. I removed the cap and offending foils and waited for Susannah to return to back. After nearly 20 years of foils, I've never had an experience of being burned under a dryer. The appointment continued and she didn't say anything about damage. The appointment continued and when finished it was not what I had expected nor envisioned. I was told it was due to the color I had when I came in except I had almost no color as I was highlighted and toned only. She told me I needed another appointment to achieve the desired results. The next morning I rinsed my hair (cold water only) and could hardly pass a comb through the area where the foils over heated, which is the majority of the back of my head. I politely texted and told her the situation and that I was pretty unhappy she didn't tell me about the damage so that I could have adjusted my haircut accordingly. I offered to pay for the haircut but asked for a refund on the color. She told me no - that she provided labor and products and I could come in for alterations but there would be no refunds. She also admitted that her dryer was new and she didn't realize or know how hot it gets. She asked me if I would ask my dentist for a refund. I told her again that I don't have the time or childcare to come in, asked once again for a refund and even said how I want to end this on a good note and be able to close the transaction out with a positive review. I was told not to "threaten" her with reviews. In actuality, that wasn't my intent whatsoever. I work in social media and know how important customer service is to small businesses. I was hoping that a bumpy transaction could have been rectified and I could have said "hey this happened but it ended up being okay in the end because of great customer service." I was also told that she has a no refund policy. Policies have exceptions when you ruin someone's hair. I guess in these circumstances you can burn someone's hair off their head and have zero accountability. Really pathetic customer service.

Suze is best hair dresser in north texas! She transformed me from a tragic ombre to a blonde…read morebombshell;)..I love how Suze took the time to explain the process, what I should do to maintain my hair and what not to do. Because my hair was damaged at the beginning we had to cut off at least 4inches but she also applied deep conditioning and restructuring treatment to help my hair take on the blonde without further damaging. My hair looks and feels amazing because of her! Im glad I did my reaserch and found Suze! I will definitely be back for more!! P.s. the after was achieved after two sessions of lightening and care.

So I've been in the beauty business for thirty years. The service from start to finish here is…read moreoutstanding!! Crystalie my hair stylist is a wizard with hair!! Client for life !!

We love coming into Tangerine hair salon, especially to see Cali! She does an amazing job every…read moretime on my daughter's curly hair, and we love talking to her and spending time there. She never makes you feel disappointed with your results, and always provides a nice hair message and service. Another thing that we love is their AVEDA tea. It tastes so good every time and we would highly recommend. But with all of that to say, you we always leave with what you want and love the quality and people.

Ruby saved my hair. So glad to have stumbled upon this salon. She did a great job coloring my hair…read moreblack. Sweetest stylist and definitely recommend and will come back again. Thank you

Aweful booking experience. Made an appointment request through the website - which doesn't confirm…read morean appointment. You still wait for someone to tell you if you're in. Communicated via text for over week responding to endless directions on the required $50 deposit via Venmo which I processed. Submitted photos as requested of current style and expectations. Completed the pre-arrival form. All this only to be asked to move my appointment to 3 other slots that don't work for people who work normal office hours. Salon cancelled my appointment, then says they can't Venmo me back my $50 deposit as only the owner has the account. Directed to call salon to process a credit card refund. Don't we all love the risk of giving businesses our credit card details over the phone? All this effort to have zero services executed. What a joke. Stay away.

First off their product, smell amaze balls! Cute, relaxing, and very girly atmosphere. I have been…read moreto some locations that were less than welcoming, but they are always so kind and welcoming. This last time I upgraded to a cure liqueur and it is a game changer. My hair was completely laid and has lasted now a couple days. My blowout was phenomenal and I got a lot of compliments.

Best decision to get my hair done here! Emily did my hair…read moreand she did an amazing job. I got the regular blow out, which comes with a hair wash and a blow out. I added on the bay breeze cause I have really tangly hair. The shampoo and bay breeze all smelled incredible, but not overwhelming. Emily asked what I wanted, really listened to me, and delivered beyond what I was expecting! This is great for people like me that aren't great with hair, but want to look effortless for events. The only thing I would recommend is that they update their number. Both on yelp and Google there is a number that is out of service. You have to go to the drybar website and under booking the phone number that does work is there. But you have to dig for it. 214-509-5872 is the number that will actually connect you with the front desk. Highly recommend if you are looking for an easy effortless style! They also do dry styling, braids, and other hair masks that I can't wait to try out!

I got my haircut by Maia and she was AMAZING! Great service and I love my haircut she gave me…read moreexactly what I wanted! Will definitely be booking again!

Jacki is amazingly talented at blondes color, the cut, and style! Transformed my hair for sure…read moreafter one visit ! Thank you Jacki , and see you soon !

Abby is an incredible hair colorist and stylist. I have lived in 8 states including California. Up…read moreuntil I began having Abby do my color, I couldn't find anyone to compare with my California hairdresser, Tracy at Brushed in Carlsbad, CA. Well, I finally found Abby. She has exceeded my expectations multiple times over the past year since I discovered her here in Texas. I highly recommend you go to Abby for your hair desires. You will be amazed at your results. As an added benefit, besides being talented, Abby is a very nice, pleasant person. Thank you, Abby!!!

Yay! I may have found a home here. My first time here was a couple weeks ago and Robbie did an…read moreamazing job. Not only did she do exactly what I envisioned, she went above and beyond to talk about styling and my needs. I LOVED her vibe and how genuinely sweet and kind she is. I'm new to the area and she was forthcoming with information about the area and places to find new hobbies. No issues with parking and finding this business is a breeze. Thank you, Robbie, for getting me in and being such a sweet person. You're awesome.

Kassie, is extremely professional. Offering a tranquil hair experience. I am a loyal client of…read moreKassies since 2018. Her sophistication transcends through out her work. My hair has never been healthier or looked better thanks to Kassie! When I first met Kassie my hair was very dull and dry. Kassie gave me the knowledge on how to care for my hair.

Todd doesn't work out of the Fairview salon. I made an appointment with him and went to the address…read moreon the Yelp app. and no one knew who he was. When I called to make the appointment he didn't say anything about moving. I would think it would be bad for business for your customers not to be able to find you!

Since my daughter's going to have restriction on her hairstyles for a few years, we thought we…read morewould Splurge for the summer and let her do something fun. Todd was great about giving advice on colors and styles.... and he did a wonderful job of making it blend in and look very fun and fresh!