Don Laney and the finance guy at AutoMax were so fantastic to work with. They gave me a great deal…read moreon a very good low mileage car and were so fast and easy to work with. I recommend them to everyone and anyone who is looking for a low mileage used car in Memphis. They also have a very interesting stock of cars of every kind. You WILL find one you like and you WILL have a great easy experience. This cannot be said of other dealers and believe me, I've bought at other places. But AutoMax is the best.

Hannah and Calvin were absolutely fantastic and professional in helping my daughter buy her first…read morecar. She had been in Memphis for 2 days, and they made her feel so comfortable. No pressure, answered all questions and delivered a great car for a great price. Even financing was a pleasure to deal with.

rate negative 0 zero.... Lauren customer service manager NOT…read moreshit Reginald and kirk NOT shit bought a cargo van on 03/25 had to file a claim for front axles on 05/25 discovered driver door off hinges month after(30)day warranty just off good customers service Lauren didn't feel the need to honor it. because it was pass the 30 day warranty..SO before you purchase a vehicle you may want to get on your back and look under the car/van/truck swing all doors open blow the horn. just do your own inspection cause they just selling LITTLE SOUR LEMONS :(

Over the past 15 years, I have done Customer Satisfaction and Customer Retention consulting with…read morecar dealerships in AR, LA, MO, MS, TN, and TX. Additionally, I have done vehicle appraisals at a local dealership. So its fair to say, I know more than most about the car business. This week, a dear friend was shopping for a vehicle for her mother in NC. She found a 2018 Nissan Rogue at Enterprise Car Sales and asked me to check the vehicle out. So I did an appraisal walk-around, test drove the Rogue with her, assured her it was in very good condition and it was very competitively priced for the Memphis market. Besides this being a really good vehicle and a really good deal, I was MOST IMPRESSED with the Sales People (Jenelle Edwards / Sales Manager and Jim Peppmuller / Sales Consultant). This was a TRULY No Pressure Sales Process. Also, I was impressed that sales people who were not involved in the deal were Very Courteous and Customer-Focused! With CONFIDENCE I FULLY RECOMMEND including Enterprise Car Sales in your vehicle shopping process!!!

Bought a vehicle from them. one of the lights over the license plate was hanging out. They never…read moretook care of it. Had an issue with the A/C. Took it to their shop and they said what Was wrong wasn't under warranty. They charged me over $500 to fix it. A week later the check engine light came on because of a vacuum hose. Now the clutch in my compressor is gone bad. I would not recommend doing busi with Enterprise car sales. You would think a big company like that would have better quality cars than that. 1 star out of 5. Very sad and disappointed with them.

We called Covington Pike in search of a new family vehicle for us and our growing boys. My husband…read moregot in touch with Hugh the sales manager. He was no nonsense and willing to work with what would be best for us. We were able to get most of the negotiation done prior to coming to the dealership. He made it easy and was very accommodating. We liked how down to earth and reasonable he was in comparison to nearby car dealerships. He was quick and efficient. Really loved working with him. The moment we pulled up to the dealership at Covington Pike we were immediately greeted by an awesome, friendly, and helpful person who we would find out later was our Subaru dealer. Daniel was so informative, I loved his approach and realness. He really got to know us and what our family needs out of the vehicle we were looking for and was kind hearted and very up to date about Subaru and also current cars on the market., how Subaru outshines them, as well as the history behind some great older models as well. He showed us around and made us feel comfortable and at home in the process and that's something that's hard to find in a car buying experience. Paul in finance was a gem!!!! He was so cool, had impeccable taste in music, was friendly, educated, and really made us feel safe through the nervousness of financing a new vehicle. We felt like we were in such good hands and any questions we had were answered clearly, he was very honest and straight to the point but warm about it, which is rare to find when you hear how stressful financing can be when buying a car. Paul was funny and caring and made financing a breeze. It was relatively quick and easy from start to finish. I can't say enough good things about the atmosphere and the employees at Jim Keras Covington Pike Subaru! Five stars!!!!! We couldn't be happier!

I have had good experience when I bought my crosstrek from them, Karen Roth was very helpful. That…read moretrust and good service went down the drain when I went last week to get the 60k maintenance. I was scheduled at 9am, the loaner lady and the check in lady were very nice and very helpful. They were knowledgeable about what they do and things were covered. I left the service dept around 9ish when I got the loaner car. Went back after 1pm, I was asked if I was told if my car was ready, I said no, I just wanted to wait in their waiting room this time. After 2pm, I got a text that the video inspection was ready with the recommendations from the technician. Then I was asked if I declined the recommendation, would I still want the 60k maintenance done. This was 5 hours after my supposed scheduled time. This was not the concerning part. The issue was the recommendation. My coolant was leaking and splatters all over the car. The technician recommended to have an engine replacement/seal which was quoted at $12,000. I declined the recommendation. I had it checked by another technician, and I checked it myself too (I had finished automotive classes but didn't get certified, just wanted to know about it). The issue of my Subaru was actually just worth $14, which was the reservoir cap, needing replacement. The leak, the splatter, and whatever the engine replacement was for, they were just worth $14 and NOT $12,000!!! All I'm saying is, please check and recheck, and ask questions before you say yes to their recommendations! You never know who to trust these days!!! The Service Manager messaged me and said, "it was their fault coz they have a new software that messed up the whole thing!" New software or not, it still needs verification and rechecking before recommending a $12,000 worth to a client! So be careful dealing with them! Do your part and be proactive!

Very laid back here. Get you the things you need and attend to you in a timely manner. Purchased a…read morevery nice truck from here and have a decent selection of them as well. Definitely recommend here. Especially if you are looking for a truck

I bought a car from here and was very happy with my experience; however, weeks later was billed…read moremuch more than I anticipated for the car because of extra charges that were not communicated about. I was charged 3,500 for a warranty when I was told it was 350 dollars. Something went wrong with my truck the first week I had it was going to be more expensive to use the warranty, so I ended up fixing the issue myself. Very disappointed. I budgeted a certain amount for this truck and now I feel sick about the extra money I am paying.

A terrible place to do business very very very poor customer services. They give you a complete run…read morearound. I wouldn't recooked this place to anyone.

I HATE American Car Center Customer service. I went to pick up my THIRD drive out tag and almost…read moreended up in physical altercation with the lady at the desk with the gold tooth and very short hair. She wanted to discuss my credit in front of another customer because I stated that the company has been nothing but a headache since I did the deal or LEASE as she called it. She stated that I could leave my car and keys on the property. After the verbal altercation I went outside to see if I could get a hold to a GM or SOMEBODY so that I could just a drive out. As I'm stiring in my car, she comes outside trying to get me a sticky note. I asked her to get away from my car bc of the situation and that just took place. She walked off and said well F you B and threw a finger sign. I will NEVER refer one to American car Center. I see now that they prey on customers who have challenging credit and you that as an opp. to disrespect or degrade those as in if WE NEED the company.

Underhanded sales tactics. Basically they will scam you if you are desperate and have no knowledge…read moreof sales contracts. Didn't give sales contract to buyer and had to call numerous times. They Changed the price on the contract unknown to buyer. Buyer had to pay over 2000.00 price of car once contract was received. Stay away from this dealership unless you want to be scammed.

the service wasnt good at all !!!! Lisa jenkins big back , no booty crack having a** is very…read moreunprofessional. They charged my card TWICE !!! & tried to keep my car like it was theirs !!