Dad here. My daughter had just moved to Memphis and needed help with a slow leak in a tire (nail)…read moreand an annual oil change and check up. Someone gave her a strong recommendation for Barton's and I understand why. Fast, friendly, professional service. No attempt to upsell her on any additional service. I'm extremely grateful that she found them. They definitely earned a new customer.

Very helpful manager and staff who got me in and done within 24 hours for a broken strut, sway bar…read moreand new brakes. Great service and fair pricing! Recommend for anyone looking for an honest and reliable mechanic in the Midtown area.

The quality of work is horrible and overpriced compared to other shops. Often end up paying twice…read moreas much to fix problems they created.

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

This is just a note of thanks. My wife and I were traveling from Tennessee to Texas in a Ram 5500…read morepulling a large fifth wheel RV. The truck needed some attention as I thought the alignment was shot. Turned out to be an airbag problem. The problem was sorted out enough to allow us to continue on our way home. Mike (I think that's his name) and the crew in the alignment shop could not have been nicer and more accommodating. Mike and crew were polite, professional and attentive. I am truly thankful for the team and most especially for Mike and his customer service approach. We need more Mikes in the world.

We were visiting from out of town and road over debris that damaged our tire. We called as soon as…read morethe shop opened, and we're told to come down any time. Service is first-come, first-served. We had to wait about 5 minutes for them to take the car, and the tire was patched and ready to go in about 30 minutes. Courteous staff, very reasonable price for the repair, with no attempt to sell us a new tire, when the original tire was reparable.

They were very friendly and kept me informed of the work that my car needed and they were accurate…read morein assessing the parts and work needed prior to doing the work. They were timely with the repairs needed for the suspension and showed me the parts they replaced. Now my car rides and drives a whole lot better and they guarantee their work nationally through NAPA for 24 month! What a refreshing experience with an auto repair company!

Great service and great people who go the extra mile to make sure the customers are satisfied.read more

Too expensive $350 for 4.5 miles…read moreTo me that is a lot of money for that distance. And it was 90% highway.

Transmission went out around 1am and I called around and called around.... Could not get a tow!…read moreFound this company and the were super responsive and came within 15-20 minutes!!! So thankful for them and they definitely have fair pricing and they are friendly!

Shout out to Austin for coordinating and getting my Corvette fixed fast! I had a breakdown and my…read moreusual shop is the HUB auto, but they don't work on Corvette's so they referred me to this location. Steve auto had my car finished within 12 hours. I was so happy and they replaced some additional things that I needed. The price didn't matter, but I did LOVE the quality of service and professionalism.

I took my car up to Steve's because it's close to my neighborhood and I've never used them before…read morebut thought I'd give them a try. My clutch pedal was starting to lose pressure. This is something I've had fixed before by simply replacing a faulty slave or master cylinder. I let them know this while describing the issue. After saying this was most likely the issue, I was asked if the clutch had been replaced. Later I got a call back and they said that I was getting good pressure with the cylinders and that wasn't the issue. Instead that I was going to have to get the clutch replaced. I walked back up there and paid the $150 "diagnosis" fee that increased to $187 upon payment, citing taxes but not mentioning the $15 fees added. I told them I was going to get another opinion. A mechanic I know that changed the cylinder last time took the air filter off and checked the slave cylinder and showed me that fluid was leaking out very noticeably. Steve's hadn't bothered to even check the cylinders or they would have seen fluid leaking out. I'm guessing they just took it into the bay and pushed the clutch and decided I need a whole new clutch. My friend mechanic ordered a $60 part, the faulty slave cylinder, and the car is back running just like it was before. So Steve's got my $187, but not another cent from me. I hope it was worth it for them to get a small amount from me on the short end instead of a trusted customer in the long run. Avoid these crooks!

Exudes extreme professionalism. I'm currently overseas and made this process seemless. 10/10read more

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

on time for the service requested for tow and the driver was polite... he told me the auto care…read morealso can check. from the other towing company that I call, the higher price seems to be worth due to the ontimeness as the other company never show up...

Super nice people! Good price, and very helpful and communicative. Did exactly everything that…read moreneeded to be done. Recommend this tow place!