We Bought a Home Last Month from the Listing Agent which was Betty Giles and found her very…read more unprofessional. We are not at happy with the service she provided as the listing Agent. Though she wasn't our agent she was the listing agent. Which I paid her fees and commissions as part of the deal. She treated me with complete disrespect on every level of communication. When we called her she continually refused to return calls concerning information regarding the property. We left numerous messages to no avail. Finally I text her and she still ignored our calls. Until I text her that I guess the only way I would get any answers was to show up at the real estate office, which she finally responded with this quote- "I don't have to talk to you" Now there had been no acrimony or terse communication thus far so I am Bewildered at her response. I left a message at the Real Estate office and no one responded there either. To say the least our experience was very un business like and unprofessional.

I want to start off by saying I'm no way into bashing companies or leaving reviews but this was…read morehorrible. My wife and I were looking for a home with one of there agents. We kept getting asked let's get into escrow so fast felt like we were rushing. When we finally got into escrow nothing was done what we asked for. The home inspection was done and lots of things wrong with the home. We asked that lots of stuff be fixed. We were told that all the things we asked for were going to be done but it was a lie it was not done. For example the fire place was fixed incorrectly and when we turned it on the fire came shooting out at me and my kids. We were also told a termite inspection was done and come to find out it was only done on the inside. When we moved in the whole house full of termites real slick. Also we still have the lock box on our door sloppy looking no one has come to take it off. So many other things. I spoke to a lead there at the company and why didn't I know she never called us back. I should have known she would for look at the service we got. This is horrible we are sad when we supposed to happy and now trying to figure out this about the termites. I also have to buy Bo cutters to cut the lock box off. They got paid from the sale and left us hanging when I ask about speaking with the seller it's against the law. The manager from Keller said did you do your final walk thru well we are not handyman how do we know if things were fixed we asked if they were fixed correctly And we were told yes and they were not. We were lied to about the termite report this is not right this is our first home and got done like this. Your agent supposed to take care of you make sure smooth landing. Now we are in a bad situation and don't try calling them because they don't care. Trust I tried already and you. The agent did show up to every appt but unfortunately this was done sloppy and my whole thing is they don't care

I NEEDED to write this follow-up to my previous review. Seeing as how Berkshire Hathaway's…read moreresponse was, "Enough Said." Once I hired another property management company, my condo rented in TWO DAYS!!!! Berkshire Hathaway wasted my valuable time. They should have simply turned me away as a customer, instead of showing me their complete lack of professionalism. Now..."Enough Said."

Michelle and Perrie are the best team in Real Estate in the Redlands area. They are willing to go…read moreabove and beyond to assist you as the client to get your home sold for Top Dollar. One of the things that I loved most was how easy it was to communicate with them. They explained the process and listen to my concerns, they negotiated the best deal and truly created a Win-Win for us and for the buyer. If you want to sell your home or you are looking to buy a home contact them and you will be impressed by how knowledgeable they are. Thanks again and look forward to working with you in the future.

Carls is an ULTIMATE professional. I like the fact that he's "Family" while always with his wife!!…read more I'm looking forward to a great business friendship!

I meet Carlos awhile back at Porsche Riverside. At that time I wasn't ready to buy a house yet but…read moreI always kept his contact info because he was super nice and seemed like someone I can connect with. Years passed by and when I was ready I gave him a call. We looked at least 6+ houses until we decided on a new KB build in Riverside. He made the whole transition seamless, and was super helpful through the whole process. I highly recommend Carlos if you are ready to buy or sell your home. Thanks again for helping me became a home owner! Appreciate you!

Unprofessional! Unrealistic! They play games with peoples dreams and hearts of owning a home…read more They waste your time with counter offers and promises they can not keep. The price of a home keeps changing and all they want is to build up a price to fatten their pockets with commissions. Stay away! Run! You will be happier with another realtor and way satisfied.

Buying or selling a home is a huge financial investment. So, who can you trust to truly have your…read morebest interest at heart with decades of wisdom and experience. In my opinion that individual is Ann Bryan. Her knowledge and genuine attention to your specific needs on size, location, school district, financing, etc. is bar none. She does not have a pretentious friendliness, rather a sincere demeanor when dealing with clients. That said, it should also be noted that she is not just in business to make more money, but truly cares about the community and is involved in many aspects of making it a better place for all. As for myself, family and friends -- we would never consider anyone else! Thank you Ann for helping my family find the perfect home!

The worst experience with any type of "professional" I have ever had to deal with. I questioned…read morewhether this company was legit or fraudulent because it was that bad. Dorothy, who I found out is also the owner, is rude and gives false information to cover her inconsistencies. I was even advised by other escrow agents to take her to small claims court, but because of Covid and the hassle and stress of it, I decided to let it go.

My friend wanted to sell her house on her own and so I referred her to Dorothy at Redlands Escrow…read more I had heard that she does great service on FSBO's. What I heard was correct, she took care of my friend from beginning to end. She was extremely caring and professional through the entire transaction. I know when I want to sell my house I'll make sure I use her escrow services.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

It was a pleasure speaking with Mr Massey. Really professional and patient…read more If you need property for residential, reach out to them and you won't be disappointed

I would strongly caution anyone considering renting from AIM Property Management…read more We lived in an AIM managed property for 3 1/2 years. After moving out, they withheld a large portion of our security deposit for items that were already damaged when we moved in, claiming extensive repairs instead of acknowledging normal wear and tear and long-deferred maintenance. To make matters worse, the remaining deposit was not returned on time, requiring formal follow-up. I'm now having to take legal action to recoup my money. Even before the security deposit dispute, they were consistently unresponsive and rude. Routine maintenance requests were often ignored, delayed, or met with excuses, and there was a clear pattern of deferring maintenance rather than addressing issues properly. Problems that existed early on were left unresolved for years. This has been a frustrating experience from start to finish. Poor communication, lack of accountability, and an apparent willingness to pass the cost of deferred maintenance on to tenants made this a company I would not rent from again. The pictures are of a garden box at the property that was completely falling apart. I asked for it to be fixed or removed, and my request was ignored.

Krystle helped my elderly mother in downsizing to a smaller place. Krystle was excellent at…read moreassessing and addressing my mother's needs for a smooth transaction. I appreciated her intuitive insight and intelligent engagement. Krystle negotiated the sale well and delivered on everything she promised. I would recommend her highly to anyone considering selling their property in SoCal.

I can't say enough how much Krystle of Roth Real Estate Group made the sale of my parents home as…read moreeasy and drama free as possible from start to finish. I received her contact information from the Trust Attorney that helped my parents create their trust years ago. I interviewed a few realtors well versed in selling homes in a trust and I am so glad I went with Krystle. Selling my parents home was more than just the sale of a house, it was a sensitive time and I wanted to go through the sale exactly as my parents would have, had they still been here. Krystle completely understood the situation and handled everything with care and professionalism. I always felt Krystle had my best interest at heart. She was very clear and detailed when explaining the aspects of each offer received and also in any situation we encountered during the listing and sale process. Krystle is extremely personable and really gets to know her clients. I feel more than just a business connection formed with her and appreciate that she sees clients as more than just a business contact. I will recommend her highly to all my friends and family as well as use her if I ever decide to move from my home in the future.

Enrique and Ashley at TrueDoor PM - Inland Empire provided first-class service from the moment we…read moreengaged them until tenants were successfully placed in our property. I was truly impressed by their professionalism throughout the entire process. Enrique offered many helpful suggestions on how to prepare the house for rental and recommended a cleaning service provider, Precision Chem-Dry, which did a fantastic job. Ashley efficiently prepared the marketing materials for our property. She arranged professional photos and videos and set up a 360-degree virtual tour. Our property was rented out within a couple of weeks after being listed--the fastest among the nearby rental homes. Throughout the process, every staff member we worked with at TrueDoor's Inland Empire office was professional, responsive, and genuinely helpful. TrueDoor also offers loss-of-rent insurance at an affordable price, which is quite rare and provides additional peace of mind. For all these reasons, I'm happy to give TrueDoor Inland Empire a 5-out-of-5-star rating!

If you're considering renting through True Door Property Management, please do yourself a favor and…read moreDOCUMENT EVERYTHING. My experience with them included questionable/frustrating billing, maintenance issues that took way too long to get addressed, and communication that was anything but professional. Dealing with Karla Guzman, Senior Property Manager, was especially frustrating. In my experience, she was rude, dismissive, and made simple concerns feel like an inconvenience instead of something that deserved to be handled. Renters should not have to constantly chase down answers, repairs, or explanations for charges. Thankfully, I protected myself and my household by documenting everything, keeping records, taking photos, and knowing my rights. In the end, that made all the difference. I was able to dispute charges I felt were unfair, get a significant amount of money returned, and ultimately get the outcome that was fair and deserved. I personally would not rent through this company again. Save every email, take pictures, keep your receipts, know your rights, and get EVERYTHING in writing. Protect yourself, because your own documentation and knowledge can make all the difference in the end.

Do not I repeat do not rent from this guy. He is a crook, doesn't do repairs, doesn't carry any…read moretype of property insurance and does not keep his properties up to par. He's a lair and just a horrible man in general. He will try to blame you for things that happen before you moved in or refuses to fix things when they do break. He shows up without notice and sends repair men there with no notice. Stay away from him or you will regret it!!!

Do yourself a favor and avoid this man at all costs…read more Eddie Cadares is a first-class shyster. Shows us a property on Friday. We filled out an application which got approved on Saturday. He tells us he's not going to be in the office on Sunday. Contacts us Monday morning and emails us a completely filled out lease agreement. Says all we need to do is submit the deposit as soon as possible. We said great! We'll take it! But we both work and so we asked if sending the deposit by the end of the day would be ok. He said fine. Took our lunch break to contact him and ask for the best way to send the deposit. He texts back that's someone was literally sitting in his office RIGHT THEN signing a lease for the property. He leased the damn thing right out from underneath us. No heads up. No nothing. He's a jerk and a crook.