I don't know why this place is rated so low. The staff was friendly and there were no issues!! Yes…read moreVerizon can be a little pricey but it's so worth it. I've never had a problem at a Verizon store!!

I've heard this story so many times before. last communication on the phone was with Jake who was…read moresupposed to call the next day with a timeframe for a tech to install some sort of booster in my home for service. never called, no one showed up. this was after four chat messaging starting in March. don't patronize me any longer.

Fast, easy service installing a replacement screen cover while shopping. They warrant and stand by…read moreit too, no Qs asked, if it doesn't last.

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!

This is the second phone I have purchased from Verizon Cellular Sales…read more The first time I swore I wouldn't go back. Very Unprofessional. Seemed like it took forever. Well I did go back. What a difference. I used John Robson. He was very professional & yet You could talk to him. My phone was up & running in no time. You really should give Verizon Cellular sales a try. Located @ Grant & Swan. Ask for John Robson & you won't be disappointed!!!!!!a

my son, DIL and I (I'm a senior citizen) went in to up grade my very disabled DIL's phone as it…read morewouldn't always work when she is at dialysis. And she was eligible for an upgrade. When we got the bill, her broken phone was used to open a new line that we don't want or need, her new phone had an expensive new contract listed and insurance that was never discussed. They saw a senior and a disabled in a wheelchair, and took advantage! I'm complaining directly to Verizon.

Very helpful at this location, five or six employees that greet you at the door and help you right…read moreaway. Definitely a great experience

I was convinced to upgrade my surround sound, Internet, and connected devices. I turned in my old…read morerouter/modem for an upgraded one with an extender. However, the extender didn't work with the one they ordered me. On a Monday, the technician came in but couldn't connect my service. After disconnecting it, he couldn't reconnect me, leaving me without service for all my devices, which are over 30 in my home. This company uses call centers to service customers, and they're nothing but liars. They promised to make up for everything that happened and make it right. The technician came in on Friday and connected the SAME equipment that was here on Monday. I was down for about five days without service to my cameras and all my devices in my home, including my surround sound, TV, and more. I had cut the cord years ago and went wireless, so I thought everything was fine (my call initially was to figure out how to speed up the reaction of my)until I was convinced to upgrade I was told that what I had did not cover the amount of devices I had in the house. The solution Center they used were too busy to sell me more things that I didn't show interest in because they weren't fixing my problem or getting me connected. Just like the big outage that was read about, my outage was just as bad, but it was just my home. The technicians who couldn't service me lied because they know you can't trace them and they want you off the phone. They're in call centers in foreign countries with my card numbers and personal information. Who knows who's behind the phone? It could be a technician or our salesman, and they act as both and can't figure out how to get the systems up and running and you connected as a customer they guess they lie and want you off the phone and again it's a language barrier. I have nothing to say about this company regarding its services and its ability to service customers satisfactorily. I wouldn't recommend them to anyone. Look at their stocks and their decline in customer service. Their Board of Directors must be scratching their heads as their wealthy owners wonder what's going on with their company. They need to start listening to customers more. It doesn't have to be "the customer is always right," but Verizon is no longer the big dog on the block. Just like AT&T used to be the big dog in town, Verizon isn't what it used to be, and that's a fact. I see them going down, merging, being bought out, or just folding. They promised me twice that they would adjust my monthly bill this last month, but nothing has changed. There are a bunch of liars who don't keep their word to their customers, and there was no making up for the loss of my services monetarily. They still wanted my monthly payment though. If you're looking for an Internet provider I would look elsewhere there are better companies those that can service you hear on shore not offshore. Oh and good luck to you.

2nd time we came for home internet and got scammed , these people hire incompetent people who are…read moreclueless in what they sell ! They priced us for something we didn't even ask for and then don't know the awnser to any questions!

I've only been with T-Mobile for a year and it's been a horrible experience…read more Sold me a crappy phone. Every month I have to call in because of my bill. There's always something and then when you call nobody can take care of anything because they're incompetent. I can't wait for my contract to be up do not use T-Mobile! T-Mobile is horrible and their customer service is horrible!!!

After having taken my phone to the Verizon store, U Break I Fix, and back, I had one guy telling me…read moreit was an antenna and the other telling me it was the SIM. A friend recommended Cellular Repair Solutions, and as soon as he popped my phone apart, he found a connection that had come loose, and the problem was fixed. He then replaced the antenna and my service was better than before. After going for weeks without a phone unless I was connected to WiFi, and after getting the runaround from two other people, I couldn't believe my problem was fixed and at a price so low, I did a double take, then made sure to give a tip so I didn't feel like I was stealing from him. Sean is my go-to phone guy from now on.

Excellent shop. Friendly service. Absolutely destroyed everyone else I heckled with on price…read more $89 vs $59 same repair.

Customer service was excellent, convenience of being at Costco. Matt listened to what we needed and…read moreoffered us the best plan. He also set the phones up for us and put on our screen protectors.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Needed a screen protector and new case, I got the lifetime warranty screen protector only $29.99…read moreand a Otterbox Defender Pro $64.95. Great prices, excellent service, and was only there 5 minutes. Ask for Nick and he'll hook it up for you.

Excellent service, great work, great location. These guys are the best!!…read moreEverytime I've brought something in, they've gone above and beyond.