I am so glad I found this shop. They always discuss thoroughly what is needed, get it done very…read morequickly and for a reasonable price. If you are looking for professionalism, honesty and fair prices, Griswold is the place. Nancy W

I got an estimate to replace the timing belt and the water pump. He did the job in a timely manner…read moreand cost exactly what the estimate was. Friendly as well. would recommend.

Our alternator went out and we pulled off in Waupun to get some help on a Saturday. We figured we…read morewould have to spend the night. In just 2 hours, the awesome mechanics here installed the alternator and we were on our way. Their prices were very reasonable. We were so impressed with their willingness to help us out. We highly recommend for any automobile service you may need. If we lived closer, we'd be steady customers!

I bought a trailblazer in 2022 and 2 years later I totaled it. It took me 4 months to get my…read morewarranty refund and a lot of phone calls.they seem pretty shady and I wouldn't recommend buying anything from here. Rick Clayton

Worst customer service I have ever experienced, do not buy or service a car from/with Napleton…read more Just the highlights: $661 for a "diagnostic charge," phone system does not properly route voice mails and they blame missed messages on the customer, sales slow to respond. Bottom line, they clearly are not focused on the "small" customer in either their service or sales department. Was a long time customer, prior to Napleton ownership, will never go back.

This car dealership is absolutely fantastic. They inspected and repaired everything before I bought…read moreit. I felt like I was buying a new car!! Everything was cleaned and working perfectly. Such great service. And the used car I bought is wonderful. Thank you!!

The car we purchased was worth what we paid for it. It was very clean. We did, however, have…read moreproblems with the owner, Tim Welch. He needed to have the rims repainted; he said it would take a week. Months later, I wrote him a letter and asked him what the holdup was. He said they will be ready tomorrow, In other words, he would not have had them redone until I complained. Also, I paid him $200 for spare tires while the rims were being done. Once the rims were done, I requested the $200 back. He never returned the money.

I had a tire that was leaking. They got me right in. They repaired it and I was out of there in a…read morehalf hour. Great people!

Excellent customer services. I appreciate that the mechanics are skilled professionals that can…read morequickly identify problems and clearly explain the options. There is no overselling. I have taken both new and older vehicles there and have received the same great service. I have also asked their opinion before purchasing a new vehicle.

This place was so helpful and professional! If you have a roadside emergency I hope you are lucky…read moreenough to be nearby.

Took my car in and received a quote. The mechanic exceeded the cost of the repairs by 1000.00. It…read moreis a very old car so we certainly had no intention of putting that much money into the vehicle. He didn't get approval beyond the quote but we paid the bill regardless. Why do this to a reliable customer? Certainly never stepping foot into that garage again. Lost a good paying customer. It really is a shame.

We had to have our jeep towed because the computer had failed. it is 31 yrs old, in good shape,…read more but had aged out. The computer had to go to Florida to be rebuilt and it took awhile to get it back. We also had some other issue they had to take care off The jeep was well protected even though the whole process took 5 weeks. We had another place which repaired jeeps but wouldn't take it on because of its age Thank you to this wonderful place for saving our jeep

Awesome service Scott and the whole team went over and above to fix my auto and work with my…read moreinsurance to modify a previous claim.

When I first moved into Wisconsin and needed my car fixed I ran into plenty mechanics trying to…read moreovercharge, and give me bad service to suck the money out of my wallet. But when I talked to someone at work about my frequent frustrations he recommended me Faith Automotive, Since I been getting all my cars maintenance done there I feel like a huge weight off my shoulders, they are reliable, on schedule, friendly, great service, and most of all Incredibly Honest. Need your car fixed without the worry of trusting your fellow mechanic? go to Faith Automotive

Faith Automotive is very friendly and accommodating…read more They were able to work me in twice for two separate issues on short notice and didn't gouge me. Their prices are very fair and I will definitely come back to them in the future for repairs and/or work. Keep up the great work guys!