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    Rustad Recreation Center

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

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    5 years ago

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    Family Wellness

    Family Wellness

    3.8
    (8 reviews)
    0.5 mi

    Nice place to workout but very bad customer service desk experiences. We had a temporary membership…read morefor a trial class and later joined membership through the customer service desk, but they created a new record rather than deleting old temporary ones or merging them. Then they gave us membership cards with wrong spelling of our names and would not correct them when we asked. I tried to sign up for a class and pay the fee for members but was overcharged despite what was being advertised as the price on the flyers and course catalog. We went back and spoke with a different person to credit us the overcharge. But he would not credit us the amount nor would he look into what the issue was (why we were charged the different amount). He just said the price is different than advertised. Jeff said he would take down the flyers advertising the "wrong" price but he never did. Since we were not reimbursed the overpayment we opted instead to just drop the class and get the whole fee reimbursed. We were told in the future we could do it online because classes were listed there, but when we checked, our membership record did not have any of our classes listed. I assume they were on the other "records" with our names in the system instead. Later when signing our child up for a different class, yet another lady at the front desk was rude. She said the class is in a few minutes so we might not be able to get in if it's no longer listed on the computer. I had already confirmed with the instructor that there was room in the class and that we could in fact sign up that day and had written confirmation. However, Beth said it does not matter what the instructor says. I have no idea what the point of her saying that was because she did in fact accept my payment for the class registration. So there should never have been an issue. She also said we have four records in the system but she did not offer to merge them, delete them or help in any way with what we are supposed to do about that. It would be helpful to train customer service how to be polite with customers and also to problem solve and correct things that don't seem right (wrong charges or duplicate records) even if it means taking the extra time to go to their supervisors to get help rather than ignore issues that customers are having.

    I am a disabled 50yr old man who cannot walk any distance or stand for more than a few moments. I…read morealso have a heart condition and I would like to do anything I can to get more time with my family. So, I think that I could swim and probably just be able to swim. I just wanted to see if there was any way Family Wellness could facilitate and they just said NO. No alternative or suggestion. I am on a very tight fixed income and I do not need a full membership. I just want to swim. Why do they not offer a discounted membership for people with disabling health issues? It's not as if I would be able to utilize all the GYM offers. I don't want free. I just want to pay for the services people like me can use. I don't need treadmills, weights, or an elliptical. Doesn't seem too unreasonable to me.

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    Family Wellness
    Family Wellness

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    Stonebridge #1

    Stonebridge #1

    5.0
    (1 review)
    3.4 mi

    Stonebridge (#1) is one of the best parks in Fargo, in my opinion. And no, I am not any part biased…read morebecause I live right along the park (is that telling too much? haha).. You can decide whether I'm bluffing or not. To clarify, I guess this is Stonebridge #1 Park, because there is also a Stonebridge #2 Park and for some reason they couldn't give them separate names? But this is an extremely popular park, so it's not just me glamorizing it. If you go to the park or drive past on any remotely nice day past 4pm, you will see DOZENS of people there. Just on the basketball court alone there are so many people hooping it, sometimes it stills boggles my mind because it doesn't seem like the park should be able to fit that many people. A few years ago Stonebridge #1's playground was completely torn out and renovated, and it is way awesomer now (it's a word don't even question it). Super clean equipment and fun stuff for all ages! Even as a fully grown adult I can't help but love their zipline ride or the swing sets. The regular swings are quite high up too, so you get a better swing once you get going, and there's even a double swing. Not only can you play around at the park, but there's also a nice gazebo and lots of picnic tables spread out around the grass, with built in grills nearby most of them. Tons of families go there in the evenings and have meals, and even family reunions. It's really sweet. And connected to the playground, basketball court and grill out areas is a ginormous field- there are soccer goals, a running path along the side, and all the room to do whatever your heart contents outside. There's often soccer practices held there, family and friends playing a game of football, people working out or other. My high school even hosts their annual Powderpuff football games on the field. Stonebridge #1 is a fantastic park, and don't you forget it (or get it mixed up with Stonebridge #2)!

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    Stonebridge #1
    Double the trouble

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    Double the trouble

    Rustad Recreation Center - recreation - Updated June 2026

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