Just stopped back in to Roll - UA, just to have them check the air levels in my tyres, since they…read morewere feeling a bit on the "squishy" side to me. Simple enough task. Sure enough, loowwwwww... Just the air, that's all I need. Sooooo... While I was there I picked up a couple fresh, larger capacity water bottles... because you know, Pelotonia and all, will be nice to have fresh bottles. And a few packets of GU - always good to have, just in case you're unexpectedly bonking on the ride, you know. While I was cashing out, I struck up a conversation with the charming and helpful Kristen. (I dunno if that's spelled correctly or not - not the point of this). Do they have footies I ask (apparently not what everyone else calls them, but I'm weird like that). Sure they do. "What do you think of this floor pump Kristin?" Didn't like it as much, but showed me one she likes better and told me why - made perfect sense and really I need a floor pump that handles Presta AND Schrader valves. Oh man, I remember, I never replaced my cycle computer. "Well we have the Wahoo brand platform, blah blah" says Kristen. I don't need all that junk of course, I've been using a Cat Eye for years and it's broken. "Oh we have those too, the Padrone and another..." she continues. This Cat Eye in my hand says Stealth edition on the box, I notice... wonder what's stealthy about it??? Into the buy bag it goes. Remember man, all I went in for was air. But I really truly did need all this other stuff too. And Kristen helped me out with absolutely zero upsell pressure - which is nice. She was stealthily helpful in a good way. Roll UA has been supremely assistive as I return to long distance riding after so many years absence. Super friendly folks all the way round. And I really appreciate it.

We were in the market for a bike, and roll was suggested to us. The staff was friendly and helpful…read moreabout reviewing our options. The purchase of the bike comes with a pre-purchase check/tune-up to make sure everything is in order. They also have a nice trade-in program option for the kids' bikes. You can trade in the bike for the next size up and get a 50% credit towards the new one. The old bike gets reconditioned and fixed up and then either sold through their used bike section or donated. It was nice to hear about this program. The bike has been great so far! In addition to the bicycles, they also offer some gear and bike accessories. There is a small parking lot available, as well as nearby street parking.

Found a decent used bike here, very happy about that. Was…read morehere on a Saturday, quite a few people shopping and buying, but they took the time to tweek up the bike for us I though their prices were extremely reasonable. Thank you!!

I've bought three bikes from here (two new, one used) and they worked great, reasonable prices. The…read moreused one was especially nice. I also brought in a bike with a cracked frame and they put all the old parts on to a new frame and it works great. Staff are friendly and considerate. I always go here first when I'm looking for a bike in Columbus.

The owner took 2+ months to complete a basic repair. After three weeks I started calling and…read moretexting, received no response then had to stop by 5x over the next five weeks. The first two times the owner told me the bike would be done the next day, third and fourth time I stopped at the store. It was closed during hours. I would never recommend this place to anyone ever. Terrible service, super rude owner, closed during posted business hours, absolutely terrible experience. I can't say one good thing about the place.

Word to anyone looking for a bicycle shop in Clintoville/North Columbus. Do NOT give your business…read moreto Baer Wheels. My husband took his bike in to get tuned up in November. You know, because it wouldn't be a rush job. The owner is claiming he can and will rebuild a wheel, but has never finished it and now May is almost over. He's quite literally holding the bike hostage. It's beyond crazy. And when my husband went in today to try to put an end to this nonsense, the guy was all, "I know you don't care..." and my husband said, "That is 100% correct. I literally do not care at this point. Every time I've contacted you, you said this would be over in a month or a week or TOMORROW. I have heard from you directly for the past month that you would complete the work "tomorrow" and it is apparent you do not know that that means." And then the man said my husband triggered him. Sir, you are supposedly running a bicycle shop. Which claims to do repairs. If you cannot rebuild A WHEEL in six months, you are most definitely in the wrong line of work. To sum up: Do not waste your time and energy and seek another shop who can do basic bicycle repair and complete the job. My husband has missed out on more than a month of bicycling weather. Not to mention just not getting what was promised. And this should be zero stars.

Super great guys! Stopped in as I headed south for the Dirty Water 500k. I just needed something…read moresmall, they were quick to help. They had a very nice selection of bikes that would fit any level and type of type of rider, beginner to elite. I often go by on my way down to the Hocking Hills, so I will be back.

Bought a new bike there, rode it 80 miles and got a flat. Took back into shop for repairs; $30 on…read morea new tube . Newby techs didn't put on completely/completely. No ride day in the future.. this is not the first time repairs did not meet expectations. Want to support, but service will not allow me.

Mason is the real deal. I walked into Westerville Bike Shop expecting a major e‑bike headache, and…read morehe had it diagnosed and fixed in 15 minutes tops. I thought I knew e‑bikes -- Mason proved he's the master. Thank you again, truly grateful for your help. Highly recommend.

Really nice shop, great service and fair prices. I've had a few wheels repaired or adjusted and…read moreturnaround ws always quick and easy... I highly recommend them.

Great selection of bikes and accessories. We came after looking everywhere for a 29" bike rack and…read moreextension racks. So glad we found them and with the wonderful customer service we will definitely be back. There is plenty of parking but beware it's a very busy plaza. Definitely recommend if you need anything for your bike or want a new bike.

Looked online for a very specific bike & only Johnny Velo had it. It was still in the store when we…read moregot there & after a test run I knew I wanted it! Great service & professional & efficient. Awesome small business to work with & they know their bikes!

Did we just become best friends / YEP!…read more I'm pretty new to the cycling community specially in Columbus and what a warm welcome the homies at FCW gave me. Came in to get a tune up on my bike and was blessed with the homie who gave me a full run down and tutorial on on parts, tools and riding tips to get me back on the roads/trails. Got new break lines put in and a new (used) seat for a little more comfort. All in all a great experience .

Free repair! I came in on a Thursday thinking I was gonna have to pay. I replaced my tire because I…read moregot a puncture in it. Got a tire repair kit, then put the tire on. The 4 holes on the back are for a rack, not for your derailleur. I waited like 5 mins to get it fixed. Not too long. The person helped fix and explain it easily. Highly recommend.

i got someone for help they was rude and told to hurry up. this was no one in the shop, but the…read moreperson kept telling to hurry up. not going back

Stopped by yesterday to check out this newish store but they were closed. By appointment only on…read moreMonday and Tuesday. Weird. Came back today to see what it was all about. Turns out this isn't your average bike store; it's super specialized, electric bikes only. Currently the stock is pretty slim, only two brands, but more are expected down the road. They will also eventually service electric bikes. Other than a few helmets, the store didn't appear to carry anything other than bikes. From the sound of it, it might stay that way. The owner, I presume, was very friendly and helpful and answered a slew of questions about power, production, country of origin, etc. I hope they prosper. With such a slim selection, this may not be easy, but two sales a month will probably cover rent. Average price tag was $1500.