Great customer service! I needed a last minute gift for a retirement and was quoted 3-5 days at…read moreevery other establishment. Tammy was able to accommodate my request and get the job done within he same day and the plaque came out beautiful. Highly recommend!

Best store in the mall. I have bought many gifts from here and have always been very happy with…read moreboth the service and quality of the items. I will definitely be back for more.

Gorgeous engraving, and such a pleasure to work with! We had a finicky work project in multiples,…read moreand Mr. Booker did a beautiful job on every one of them. We'll be back in future! Strongly recommended.

Amazing work. I had a last-minute Christmas gift idea and needed the work done quickly, and he was…read morefinished in a day! Great prices as well. I provided my own tumblers, and one of my tumblers had flower prints on it, he was honest in that he'd never done one before, but he decided to still give it a try, and he DELIVERED! The best part about all this is I also get to support our local hero.

I had a great experience using Crown Trophy. I called last minute for a gift and the owner was so…read morenice. He was able to accommodate me the same day! I showed him what I was thinking and he actually helped me design a perfect engraving for my plaque. Highly recommend!

Joe and his team has put out stunning and consistent work for us, under tight timeframes, for the…read morelast 3 consecutive years. I have no reason to go to any other trophy or recognition award shop. They are local to our business, which is important to us. They have an incredible selection in house and Joe Kennedy has been very consultative to us as we have looked to build and expand on our annual recognition program each year. I would be remiss if I didn't mention that there was a mix-up one year with style and a misspelling the year before that. First was my error, the second was the shop's. Both were rectified quickly and without cost to me. Joe treats us fairly and provides us attentive, responsive service. His prices are fair, although I can not compare them as I do not comparison shop for recognition awards. We have a small, infrequent need ( less than 6 awards a year) but I do know there is great discount in bulk. All Crown Trophy stores are franchised and each one has similar selections. I have been exceptionally pleased with Joe's store and we will stick with them if we can continue to see this great service and responsive attention.

Absolutely the best customer service, expert craftsmanship and competitive pricing! Excellent…read morevalue and amazing results. Marta is so patient and knowledgeable and Roy is so skilled & delivers excellent results. I needed an important rush award and they got it done earlier than promised and it was absolutely stunning! The recipient waa moved to tears, it was so beautiful! Thank you!

I was trying to search for quick delivery and I should say they did pretty good job with the logo…read moreand cups They made me a regular customer with their great service and work Would always recommend them to othes

easy, clear communication, knew exactly what to do and it came out beautifully. I wanted a small…read moreintricate design and he was able to do it effortlessly.

Jay is awesome! His work is meticulous and beautiful! I was so impressed with the quality of the…read moreengraving. The font he used matched perfectly to an old font already on the item. It was beautifully bold and clear, and the engraving was very neat. I also appreciated how helpful and accommodating he was. I would highly recommend this business to anyone looking for professional engraving services.

I came by the store earlier because I needed a watch band adjusted. The store owner is a very…read morepleasant, friendly person, and he was efficient at shortening my wrist band. In fact, I thought I would need four links removed, but after looking it over, he suggested we try taking three off first, and he turned out to be right! The price for the adjustment was exactly what I expected. There was a nice selection of different brands and types of jewelry, including some very cool original designs by the proprietor. I highly recommend this place, especially to people who believe in supporting small, local businesses.

Look, but do not touch!…read more This shop is full of beautiful items, but the shopping experience there is awful. Prices are rather high at full retail. Many items are not priced nor are accessible to look at. In my shopping experience there today, the owner refused to show me a second item and asked: "Are you going to buy it?" followed by: "Come back when you are ready to buy. I am busy and have things to do." He shadowed me--the sole customer in the store--while I was looking at wooden jewelry boxes. When I stated that I would like to see the inside of one that was blocked by two others, he refused to move them for me and essentially asked me to leave the store. Prior to that when I was gently opening an accessible box, he warned me that if I break anything I would need to purchase it. First of all, any decent retailer would own breakage insurance and such practices of telling customers that they would be obligated to purchase anything broken, is really bad practice--and even more so when the customer is obviously being extra careful and even asking for the merchant/owner to move the items vs moving them herself. I saw a few potential items there that I was considering for a Bar Mitzvah gift as well as a potential well-needed jewelry box for myself, but now I will not bring any business there to a shop owner who is so discourteous. I do not recommend this shop for anyone else unless you know exactly what you want and are prepared to purchase it immediately. Also, they have a very poor return policy: only exchanges within 10 days; no returns for payment at all. That makes gift purchasing very undesirable, which is ironic for a store that sells primarily gift items.

I love buying my jewelry from this store very friendly owner,they always reach my expectations. The…read morelast purchase I had is a bracelet which is custom made

Went to Raspa for my engagement ring, my fiancé loved it, and now going for our wedding bands. I…read morewouldn't go anywhere else. Edit: Just picked my our bands, excellent as expected.