I called to request service for my car recently, and they are open to having walk-ins and drop-offs…read moreand was willing to check out the problem with my car without hesitation. I felt they were honest with me from the very beginning and weren't trying to get more out of me--they aimed to fix my car problem, and they did! They called to inform me of the completion of their work and charged a fair price. After meeting Jess, the owner, I believe we found the place we'll be bringing our cars for auto problems! Thank you J.B. Automotive for your clear communication, and being a trustworthy auto repair place!

You'll want to save this number if you are near San Angelo and need car repairs or maintenance…read more I've made a ton of calls and seen several mechanics in the area, and all were extremely disappointing. Prices are drastically different, and customer service is condescending and often opportunistic with silly "inspection fees." Then there are the complete rip-offs that lack diagnostic abilities and should not be in business. I spoke with Jesse, who is honest, knows his business well, and doesn't need to resort to price gouging or surprise inspection fees. They repaired the car quickly and consulted with me before costing me a penny. Jesse gave me reasonable options and stood by his quote. He gave me an excellent detailed quote for repairs I will also need in the future. I'll never take my car to any other shop in West Texas.

I recommended you to a friend after reading one of these reviews but her experience was not good…read more Her car was left in a mess and you recommended very expensive repairs that she was not at all able to have done. She ended up taking it somewhere else and they fixed it for a quarter of what you quoted. Sorry guys.

Kelly is one of the last trustworth mechanics in America. We got towed in after hours with a…read morebusted transmission while on a cross country road trip in our RV. He quickly had a new Jasper Transmission ordered, and was more than welcoming to us. It took several days for our parts to arrive, and he offered for us to stay in our camper on his property for free. He even let us connect to his electric to run our air conditioner. I watched the employees of Kelly's Auto Shop for a week, and they were absolutely always the pinnacle of professional and kind. Bryon is an extremely knowledgeable expert in auto repair, and could diagnose problems immediately and have them fixed in quick order. Kyle is a by-the-book perfectionist who treated every vehicle as if it was his own. He's young and smart, and a fantastic person. Kelly (the owner) is a great "old style" mechanic. He's worked on every kind of vehicle and seen every type of problem. He's well versed in cars and also isn't afraid to get his hands dirty and fix something when it needs fixing. Kelly and his entire crew are great people, and you'd be foolish to use any other repair shop in town. These guys are legends.

I was having issues with my A/C not working, and this was in the middle of summer last year. Any…read moreother place around town probably would have charged me an arm and leg to touch it considering it was high demand and HOT out. I told the experts what issues I was having and noticing and it didn't even take them an hour to tell me it was just 1 inexpensive part to replace. They ordered the part, which took a couple of days to come in. They replaced it for me, and for the last year it has been working just fine. I wanted to give it some time between service and review to make sure everything still holds to this day and I am proud to say I'll be a new customer for life.

Took my 1999 Corvette to 'Complete Automotive Care' (Complete Car Care) to replace the Instrument…read moreCluster Ground as it showed via Diagnostic. They did an Outstanding job, through and fast, and replaced everything needed. Took it on on Dec 30 and it was completed early afternoon on the 31st. Couldn't ask for better service. Complete Automotive Care is A+ and 5+ Stars. All our cars/trucks are now going to Complete Automotive Care (Complete Car Care).

Went to the Valvoline down the street off of Southwest Blvd for a simple oil change. They took off…read morea metal cover from the bottom of our car to show us it needed to be replaced, which we already knew and planned to have fixed in a week when we went home. We told the Valvoline people that and they tried to make us replace it with them. Said no. They put it back, but the second we get on the highway this piece starts dragging on the ground!!! We quickly pull up to Xcessive Auto Repair and the guys here (ask for G!!!) were able to remove the piece and get us on our way. If you're thinking about going to some random chain shop anywhere in San Angelo-- DONT. Come HERE. They'll treat you personally and actually know what they're doing. Especially for military members at Goodfellow, be sure to come HERE for your car problems and save yourself the hassle. Garvin will take good care of you.

Totally impressed by the work these guys did to my 2019 Type R! Installed the Injen intake and the…read moreGreddy exhaust with such accuracy and quickness! I was really impressed by the mechanic's attention to detail and was very careful from opening the box to installing the part! Best of all... They DON'T charge you an arm and a leg! You get the quality that you pay for plus some! THIS PLACE IS HIGHLY RECOMMENDED!!!

Highly recommend. They offer fast, quality work & are reasonable. They are always friendly &…read morehelpful.

I took my Jeep in for the lovely death wobble. Lance and his staff were so kind! They called and…read moreexplained what was needing to be done; and told me the price before they did anything! They definitely have my business!

I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly…read moreexplained all the diagnostics I had already performed myself -- including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code. Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in. When I asked about deeper diagnostic work -- the kind I believed the diagnostic fee was supposed to cover -- I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair. I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 -- far from the $15,000 engine replacement Ric Henry Auto claimed was necessary. Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.

Prior to purchasing my wife's Mini Clubman I was concerned about quality service here in San…read moreAngelo. Just by chance while fueling my truck a young lady pulled up in her Mini Cooper. I asked her if she lived in town she said yes, I then asked where she had her Mini serviced. She said the only place she trusted was Ric Henry. She went to explain how Ric has been keeping her Mini trouble free for years. That's what I wanted to hear because I wasn't going to drive DFW for an oil change. Now that we have purchased our Mini Ric is servicing items that are OEM or are at designated service intervals. The car runs great and Ric Henry will be a big part of maintaining that status.

Troy was exceptional. He helped me with my car. Was very friendly. I would highly recommend.read more

I'm going to give them a mixed rating this go around. Im not 100% satisfied though. I took both my…read morevehicles in for some overdue body work. I chose to go here because I was making good money in the resurgent economy and wanted my social circle to benefit (all the way from San Antonio- because I shop there and like the scenic drive). Not all work was done per original quote. Was supposed to get heated side view mirror from Orig-Equip. Ends up it's a knock off from Walmart or some place. The other vehicle's rear backup camera is off centered and some cheaper switch was used for fog lights. I didn't mind paying. But I didn't get what I was promised or quoted on. Im sure he will fix it but the sheer headache in redoing the work is what I do not like.

Highly recommend. Got new u joints and driveshaft yoke for a 2014 f150. Runs great. They also got…read moreoff some lug-nuts in about 2 seconds that discount tire could get off for the new tires I had put on as well. They did an outstanding job, customer service was incredible as well! 10/10 in every way.

Carr Clinic, is right next to ASU campus, and my daughter has had TWO "Ah! Dad!…read moreSomethings-wrong-and-I-had-to-pull-over!" incidents. She got the truck to them both times -- she isn't mechanically inclined. They communicated with me, and gave her updates as well. Talking to them, they explained what they found, what the time-frame would be under parts scenarios. We even talked about the make/model, and what they see as a shop on those. Gave me the estimate, item by item, and had her taken care of. They have been honest and professional, which is comforting when your daughter has a problem with the truck and you are 3 hrs away.