This is our go to medical center when we have minor medical issues. I like that they have hand…read moresanitizer and safety germ masks as soon as you walk in... prevention is half the battle! First step: The check in process is a breeze with their digital check in screen. Next step: verification of insurance... flawless. Then: taking vitals... easy peasy. Followed by: Seeing the doctor. Dr. Baldwin was professional and personable. He was also quirky and had a good bedside manner. He gave us our due attention and spent plenty of time with us explaining medical terms to us and diagnosing my daughter's condition. Finally: we were able to get our medication right there on the premises from their on site pharmacy. You may pay a bit more, but it's convenient. We left feeling happier and healthier!! They are opened 365 days a year! We encountered a seamless experience with no wait time as we arrived at about 3 in the afternoon. On other occasions when we went at more popular times and had a short wait which is to be expected. Patient First is not the worst, it's awesome IMO!!

The front desk staff was awesome! My issues began when I got to the back. The first issue is that…read morethey weren't discreet about reviewing my previous images. I had surgery in May of 25 and was left severely limited and in pain daily. I went to PF with hopes that I could get X-rays and find out what was going on. Well, the X-rays clearly show issues but the radiologist said he didn't see any issues. How? I have an entire knot that is filled with fluid under my thumb. My fingers are curling and I can't flex my wrist. PF didn't want to diagnose me because they didn't want to be the ones to go against the sergons' notes. But called me and said that I should go to the ER for further testing. Make it make sense. Is there an issue or not PF? SMH, VERY DISSATISFIED

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

Feeling like I had a bad flu, decided it was time to get a covid test, just to be safe. First…read morecalled local CVS (a store I avoid on the best days) but they were booked-out for several days. Found a link to DispatchHealth and thought it was worth taking a chance. They have generally good reviews, and I loved the idea of a home visit. They arrived on time the nest day, after setting the time by phone early in the morning. Two very nice, very professional health workers, a nurse and a physicians-assistant, came to my house, did a very thorough exam, asked appropriate questions, and gave me a covid test on my front porch. They also wrote some prescriptions for me to ease the cough and other symptoms. They sent their results to my primary-care doctor, and called later to check on me and give some advice, which impressed me. They were friendly, thoughtful, and professional. And it's way better to be treated at home than to visit a clinic somewhere. Expectations were exceeded by Heather and Stephanie every step of the way. Highly recommended.

Picking a hospital to deliver your baby at always comes with concerns about if you picked the right…read moreone, what happens if something goes wrong, etc. I toured a few hospitals and ultimately decided on Henrico doctor's because it just felt right during the tour. Given everything that's happened recently, I was a little nervous, but we are so glad that we chose to deliver here. I was unexpectedly hospitalized with pre eclampsia at 36 weeks. The doctors and staff kept me overnight for monitoring and decided I needed to have my baby. They made sure they educated us on all of our options and step by step what the plan was. My delivery was so much less stressful than when I had my son, even though it wasn't exactly an easy birth. All of the nurse staff and NICU nurses/doctor were in the room ready in case they were needed, which they were. A nurse stood by my bed holding my hand calmly explaining what was going on with baby so I wouldn't panic. The neonatologist has my partner call me on the phone to discuss what exactly was going on instead of trying to have a sleep deprived person try and relay everything. They also got us set up with their app to monitor our baby 24/7 in the NICU. The nurses did everything they could to get vitals on me overnight but not wake me. They regularly checked in to make sure I didn't need anything. If the camera for baby was moved or turned off because of diagnostics, the nurses called the NICU to have it put back on. Every place has a few bad eggs but our experience here overall has been so amazing in so many ways. Diane in the NICU has been the most comforting nurse to work with while our baby girl is staying there. Our first night hospitalized, Meagan made sure to check on us regularly, keep us informed on everything and answer any questions, and just good off with us some to help us relax. If you're on the fence about this hospital for delivery, you can't go wrong. We are forever grateful for everything and everyone here during this experience. Update: My daughter was in the NICU for almost 3 weeks. They had just opened back up so we were slightly nervous. They have an app for you to watch your baby when you can't be there. The first neonatologist we met was great at explaining what was going on and giving a clear treatment plan with the goals she needed to meet. After a few days we had a different neonatologist who also was great and even said we could be a little more forgiving with her goals so we thought maybe we'd get her out sooner. We had to call up there a few times to ask them to turn on the camera as it had been off for hours. After repeatedly having issues and being upset after a meeting with the occupational therapist we were assigned, I spoke to the director of the NICU. She was so understanding and met with me every day or two for a week to check in. We came in one day and had a third neonatologist. Their plan was different than the other two and my fiance and I just got very frustrated. The doctor talked to us to see what the frustration was and what they could do to help. Throughout her stay there were a few miscommunications, however overall we were very happy with their care for her. Leanne was her nurse for the last few days and she was fantastic! She left us little notes on her swaddle to let us know how she had done at her most recent feeding/check in. When she walked us out to the car she gave us a hug and told us to keep them updated. Except for one nurse that answered the phone when we called once, everyone we met in here was very caring. I changed my review to 4 stars only because it was very frustrating having the camera off a lot or it wasn't working.

Very low quality service. An ER nurse told me they would have to remove my central line port to do…read morea culture. That's not how that works at all. Very uneducated staff. Unit is absolutely filthy too. Blood everywhere.

I wish I'd known about Dr Gayle Smith when we moved to Richmond in 2008. The one-on-one care has…read morebeen invaluable. Rather than seeing whichever pediatrician happens to be working in the office that day, my children only see Dr. Smith. She's in solo practice as a pediatrician. She and her team have researched options for surgery that my children have required. They've scheduled appointments with specialists. The staff is always friendly, available, and willing to help. There has never been an issue with same-day appointments. I highly recommend Partners in Pediatrics

Good, Mr. Dr has been great over the years and is very conciensus…read moreMy doctor is great. She is flexible I scheduling and available for virtual visits.

PAs were great and front desk folks were awesome! Dr Athar was not. He came into the room and asked…read moreme what I was being seen for after I already had a in depth conversation about my symptoms and situation to the PA. He was in the room with me for maybe 3 minutes in total. He didn't seem to be listening to some of the things I had to say, as he was looking at his screen for most of the time and reasked me questions I had already answered.

This is a mediocre urgent care. They want you to handle all the check in information online…read moreincluding taking a photo of your insurance card front and back and photo ID front and back. It's tedious when you're not feeling well. The lady at the front was kind to others but not particularly nice to me. The clinician who saw me was eager to diagnose my issue as a virus that needed to run its course rather than listening to me when I advocated for myself since I knew what was wrong. It's super close to me but I'll hesitate to return in the future. I'd rather go to Patient First for a slightly better experience.

We were in a hotel and my daughter woke up not feeling well. Found this urgent care via insurance…read moreapp and this one. Was very happy. Took our insurance. We got in quickly (it was 8am). Everyone was nice. They did a cultural in house and called in a prescription that I picked up and hour later. Easy and efficient and pleasant - could not have asked for an easier time when finding yourself ill at a hotel in an unfamiliar city.

I had a wonderful experience with Dr. Leary and his team. Everyone was very helpful and…read moreprofessional. I would surely recommend the mind and peace clinic .

From the owner: About The Practice MindPeace Clinics offer highly…read morespecialized ketamine infusion therapy, an advanced treatment that effectively and often quickly relieves the symptoms of many mental health and chronic pain syndromes. The team at MindPeace Clinics, led by esteemed ketamine infusion specialist Patrick Oliver, MD, welcomes patients at their offices in Richmond, Arlington, and Norfolk, Virginia. They also serve those in Washington D.C. They're well known as the most experienced ketamine providers in Virginia, and they have an exceptional overall success rate of 75% for all the conditions they treat. During ketamine infusion therapy, patients receive a low dose infused slowly over the course of one to four hours. As ketamine reaches the brain, it balances brain chemicals and interacts with pain pathways, giving patients rapid relief from their symptoms. Patients with mental health conditions such as anxiety, depression, obsessive-compulsive disorder, suicidal thoughts, and post-traumatic stress disorder can experience a significant improvement in their symptoms. Chronic pain syndromes such as fibromyalgia and complex regional pain syndrome respond well to ketamine infusion therapy, often giving patients their first substantial pain relief in years. Ketamine infusion therapy is one of the best treatment options for patients whose underlying mental or physical condition didn't respond to conventional medications...

This location gets a bad rap. I arrived as a walk in at 11:45am today. I was taken back before…read more1pm and was heading out to my car by 2pm. Considering they accept walk in patients without an appointment (and the lobby was full when I arrived) that's extremely understandable and not unreasonable. Kathy at Check-In was attentive and welcoming. Lianne who worked me up and took my vitals was efficient, thorough and kind and I appreciated the rainbow pin. ; ) Dr Edwin Robinson was prompt, attentive, compassionate and a good listener. Be kind at medical facilities and to medical staff. It's a tough field to work in and the work ethic I saw today is where it should be. Well done!

I have been a patient of CPC for about 25 years - or at least I was - with good service but I tried…read moreto make an appointment with my PCP today and was told I was no longer a patient of theirs, I would have to re-enroll as a new patient, and they weren't accepting any new patients. I didn't know doctors offices broke up with their patients without even a text message, but that's how they treat you apparently.

Always have a good experience here they are part of my regular doctor group. Sure beats going to…read morethese urgent care centers. For when I'm under the weather and can't get an appointment

My experiences with CEC have been either hit or miss, and mostly the latter, unfortunately . . . I…read morehave been seen here a number of times, but only twice have I been impressed by the medical staff or satisfied with their services . . . The "Extended" in the name of the practice is dead on, though . . . The wait times are usually atrocious, and when I have finally been seen by a medical professional, rarely do I feel that adequate treatment was provided . . . In particular, I will single out Natalie Fachet as being problematic . . . Her personality and bedside manner are lacking and need work, and the level of care I received from her was not thorough or even adequate . . . Twice I have been misdiagnosed and treated poorly (or not at all!) for conditions insufficiently addressed or even ignored, and on several occasions I have felt that the quality of care rendered that day was missing something . . . However, CEC is not nearly as bad as Patient First, so there's that!