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    Affordable RV

    4.0 (81 reviews)
    Open 10:00 am - 3:00 pm
    Updated 2 months ago

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    Since you seem to respond defensively to anyone who has had issues, I feel it's important to clarify exactly what happened during our rental. First, yes, we did call you. At that time the alarm had finally stopped, but that was after it had gone off repeatedly at 1:30am, 1:45am, 1:50am, 2:00am, and 2:05am. Every time we reset it, it would stop briefly and then start again. At one point it changed from a normal beeping pattern to a loud siren-type noise that sounded like an emergency evacuation alarm. We opened doors to air it out, powered everything down to be safe, and still could not get consistent rest. At 3:30am it went off again and we had no choice but to evacuate the RV. Thankfully my parents were nearby and we had somewhere to go, but we lost an entire night of use. We were traveling with a TWO-year-old, who was repeatedly woken up throughout the night. That alone should have warranted more than a $20 generator credit. We did not continue calling in the middle of the night for two reasons:     1    We were in an area with poor cell service, and     2    Our priority was calming our child and finding a safe place to sleep, not making repeated late-night phone calls when nothing could realistically be fixed remotely. We ended up staying in my parents' RV for two full nights because we could not safely use yours. This was a $1,200 rental for four nights, and the initial compensation offered was six hours of generator use. The generator costs $3/hour. That equals $18. Offering $18 back after losing half the trip is honestly insulting. On the third night, when we tried staying in it again, the alarm went off at 1am yet again. At that point we disconnected the battery and slept without heat or power in roughly 30-degree weather with our toddler just to stop the alarm. The fourth night was the same. We essentially paid for a functioning RV that we could not safely use. You stated there was no leak and that the batteries tested fine. If that is the case, please explain why the alarms kept going off. When we returned the RV, we performed a bubble test that clearly showed a leak. I saw it, my husband saw it, my father saw it, and Eric, you acknowledged seeing it as well and said it was serious enough to discuss with the owner. Now you are claiming there was no leak, which contradicts what happened in person. Even if you believe there was no leak, the alarms alone made the RV unusable. Regarding the water tanks: we were asked to sign paperwork before being shown the RV. During the walkthrough, your employee mentioned the grey water tank was reading partially full and said she would check and empty it if needed. That never happened. When we filled the fresh water tank at home and later used the shower, the grey tank filled quickly while the fresh tank was only half empty. That indicates the grey tank was already partially full when we received it. The water that soaked our belongings on the drive home did not come from the bathroom, despite what you suggested. The toilet and shower were dry. We still do not know the source, but it ruined clothing and even damaged a backpack containing my husband's work laptop. On its own this would have been frustrating, but combined with everything else it made the experience unacceptable. As for compensation, you initially offered $18. After we pushed back, you offered $200 and a "free night" on a future rental. We do not want a free night because we do not plan on renting from you again. That offer only benefits your business in the long run. We would have liked atleast a partial refund because we could not use the RV for a significant portion of the trip. We have been RVing for over 20 years. We understand that issues can happen, but the way this was handled lacked compassion and accountability. Instead of acknowledging the problems, you have repeatedly minimized them and argued with customers publicly. For anyone reading this review: our experience was multiple nights of alarms, unsafe conditions, disrupted sleep with a toddler, and compensation that did not reflect the severity of the situation. Based on this experience, I would not recommend this company.

    We purchased a factory ordered new 2025 new 2619FK Rockwood Ultralite travel trailer and the customer service thru the whole process couldn't be better. Eric was very reachable thru email and phone to get updates and questions even after we picked up the trailer and brought it home. We couldn't be happier with the service and product.

    Hooking up hoses. See our huge cooler purchase to the right of pic?
    Carrie K.

    We rented a 24 foot class C standard motor home for our trip to Crater Lake, OR over the Labor Day weekend. Although we were able to enjoy our Very first RV trip there were a couple of anxiety producing events and disappointments. So the day that you pick up RV you need to arrive at 2:30 for instruction and tutorial of RV and operations. We videoed the tech and suggest you do since he goes thru it very quickly and it's good to have as reference during your trip. So problem one was refrigerator was not cold upon pick up and tech said to plug it in when we got home and give him a text. It was nice that he provided his cell number as my husband troubleshooted with him throughout the evening and still no cold fridge. As it got later my husband decided to flip switch to gas as one last effort then went to purchase a huge cooler and ice blocks to load our fridge items. Ok so Next morning fridge was cold, yay! But since we already spent on a cooler and ice we decided to pack it anyway just in case fridge went out. We arrived safely at campsite and friends helped us hook up sewer hose and electric. Problem two was discovering there was a leak at connector of black water hose. This means any black/ gray water would leak on campground upon emptying. Luckily our camp had a nice brand new bathroom with showers and we opted to use those toilets for to avoid spilling black water on site. Problem 3: our oven was not working on the night we planned to bake our dinner. Luckily we were able to use our friends oven. So although there were mishaps we were still able to enjoy our trip with the help of having friends to help us out. The owner of the company has agreed to credit us for 2 days on next rental of at least 4 days. I asked for 2 days credit since the first day of rental is pretty much wasted since you bring the RV home late in afternoon and still need to pack up and by that time it's getting dark. You probably won't be trekking out in the dark. Also the last night of rental that you pay for, your RV sits at home because you need to clean it out that last day before returning RV. So it's really 2 nts you pay for but are not on the road. I must add that customer service was very good and everyone we encountered were friendly and made us feel comfortable renting from them. We hope our next experience will get 5 stars!

    Off Grid!
    Harvey S.

    My wife and I bought a class B Van to travel and visit grand kids all of whom live off I 5, L.A. to Portland. The van we purchased was new and unfortunately for us chose this trip to show factory failures. In the Central Valley we learned the A/C did not work. We travelled on to the Roseville, Ca and I contacted several dealer authorized factory repair companies, no help. On my way out of town, at the recommendation from a friend, I stopped at Affordable R.V. They too, were busy but the very pleasant, totally awesome woman that greeted us had one of their technicians take a glance at it. 5 minutes, problem found and fixed. Two weeks later, my wife an I are somewhere in Montana heading for as many National Parks as we can hit. The air is needed, without it we'd be forced into motels. Our gratitude and thanks to all at Affordable RV. Without your help our 44th wedding anniversary epic road trip would have hit the skids!

    Halfmoon bay sake down

    Just another of many positive experiences with Affordable RV! I had a idea of checking out another shop, close to Affordable's New Castle location for service on my Chassis when affordable is booked and or can not preform my needed service. ( like a Brake Job on my motorhome). Without going into details of the other shops failures, I can share that Affordable understanding my issues got me in within two weeks, preformed inspections on the other shops work, fixed/replaced a sewer vent cap that the other shop could not do and or understand what was needed! Dora the owner, her head tech Dassen and all of their employees really care, seriously care about their customers. That's hard to find anywhere and even harder to find a RV repair shop that knows what they are doing, care about the customer, and charges fair prices for labor and parts. If your reading this to consider becoming a Affordable customer for service, renting a RV or buying a RV I could not recommend anyone else to try. You will become another one of their Happy Campers if you give them a try!! Roger H. Orangevale ca

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    Eric A.

    Thank you for such a positive review!

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    Eric A.

    Thank you for the great review!

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    Eric A.

    Thank you for the great review! Enjoy your new home away from home!!

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    5 years ago

    We traveled from Reno to purchase our travel trailer from them. Amazing customer service with hassle free negotiations. Highly recommend!

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    Eric A.

    Thank you for such a great review, Sabine!

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    4 years ago

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    Eric A.

    Thank you for such a great review! We hope to see you again soon.

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    Page 1 of 3

    Ask the Community - Affordable RV

    Do you guy do one way rentals from Sacramento to Los Angeles?

    Unfortunately we do not.

    Don’t See Your Question? Ask Away!

    Review Highlights - Affordable RV

    I placed the order through Eric, and over the 90-day wait, he remained responsive to my occasional questions.

    Mentioned in 16 reviews

    Read more highlights

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    Affordable RV - All that's water that leaked out of the bottom RV that they're claiming is from the bathroom

    Affordable RV

    (29 reviews)

    This company is awesome. Our experiences here were great these past two years. They helped us with…read moreour Grand Design problems. We wanted the trailer to be Dry Camp ready. They suggested more solar, more batteries and we ended up changing solar controller. we also had them update our suspension. They repaired our roof when we hit a limb. We will go to them for all our trailering needs. They have a stocked store, knowledgable help and rentals.

    First time using Affordable RV. We live just eight minutes away so it was a no-brainer choice for…read morethe 2022 camper van we have. Staff is very nice and we did bring it in just before Memorial Day so we knew we would probably have a wait. All we needed was generator oil change, checking the water pump and battery load, looking at the tires sensors, checking the roof and a wash.They said we needed new tape on top to keep the solar panels in place and couldn't find anything wrong with the pump. We got it back after three weeks and on the walk-through were actually told that the guys took all the old tape off and cleaned it up when they didn't even need to do that but they thought it was a water repellent issue which it wasn't. So who knows how much extra time went to that at $175 an hour or so. We also noticed later that we didn't get the tire valve caps back and I went to turn on the air conditioner unit in the 96° heat in downtown Saceamento and they had not turned the switch back on for that in the generator.That meant that after consulting with AI during a work event, I I was crawling under the RV in downtown Sacramento on the street to open the generator cover and flip the switch. The work overall cost $1100. Obviously, we did not think it was particularly affordable, convenient and we're not pleased with the handling of the relatively simple items on our list. There's another place not too far from us and a highly rated mobile technician as well that maybe we'll try next time. ARV business model involves multiple different technicians working on the van, which is why it takes so long, but in addition to the inconvenience we just got pretty mixed results on the work.

    American RV Service Center

    American RV Service Center

    (15 reviews)

    I Scheduled an appointment on Tuesday and told the receptionist my engine wasn't charging my…read morebatteries when I drive for long periods. I also told the receptionist that the truck camper has solar and not sure if solar was a factor for the batteries not charging. I turned my truck camper in on Tuesday morning. On Wednesday morning, I called for a status update. The receptionist said the truck camper would not be looked at until Monday of the following week. This was unacceptable because I was leaving Wednesday around noon for my Thanksgiving plans. You guys worked an hour on something I didn't ask for. Specifically asked for a check on why my engine motor was not charging the batteries while driving. Ultimately, my boondocking Thanksgiving trip was a little bit more difficult to manage because of the lack of battery power to the truck camper Nice fancy bronco the owner drives. Must be nice ripping people off.

    We own a 2022 Berkshire XL 37A, class A diesel pusher. On our last outing we had a leak coming…read morethrough the AC intake in the bedroom. The only water source is the AC unit on the roof at the rear of the coach which happens to be above the bedroom. I immediately suspected a clogged drain line. Supporting that suspicion was the lack of condensation build-up coming out of the drain line (the front AC unit was draining just fine). Although this can be an easy DIY fix, I am a senior and still recovering from a terrible ladder accident/fall so going up on the roof was not an option for me. I called a mobile RV repair service and they quoted me a minimum of $600 for the repair. A person at the RV storage facility we use suggested I call American RV Service Center. I called last week and spoke to Morgan. She was very helpful but initially said her next opening was in August. I told her we are going on an outing July 22nd. She said she would see what she could do to get us in before then. After a few minutes she came back on the line and told me because it was presumably a simple fix she could get me in Friday the 19th. She advised me they charge $175 an hour and it shouldn't take more than 2 hours. Today (the 19th) they got our coach in. The tech found there was no clog, the line was clear. He did find that the drain hose connected to the pump did not have a clamp securing it. He put a clamp on it, confirmed that the pump was working and then tested the system. With the bedroom AC unit on for a while, the system began draining the condensation build up, operating normally. No leaking inside. Problem fixed. Morgan was great to work with throughout this process. They went above and beyond to get us taken care of knowing we have an outing planned. The temps will be in the triple digits where we're going and having both AC units working will be a life saver! Their service costs are fair and their customer service was excellent. Also, it's nice to call a business and have a live person answer. I highly recommend American RV Service Center!!! Thank you Morgan and thank you tech (unfortunately I did not get his name).

    RV Mobile svcs - Working late in the day repairing broken spring on axle

    RV Mobile svcs

    (22 reviews)

    My converter went out on my 2008 trailer. The converter was discontinued and I was having a hard…read moretime finding someone to help me get it up and running. I spoke with 3 other places that either charged me for diagnostics but told me they couldn't find a replacement or I just couldn't get in to be seen. I found Joe on yelp and took a shot. He told me he could pick up a converter and come see me that night. We weren't able to connect but he did come out the next day. The converter he bought wasn't going to work out so he took it back and told me he would shop around. He didn't charge me for that night. Now some of the reviews mention erratic scheduling and TMI over text. I can concur that is also true, but I was desperate and in a bind. This is why I gave 4 stars vs. 5 stars. I will say when he did make it out, he and his partner did not disappoint! I had purchased my own converter on amazon based on what little knowledge I had. When Joe came out he did not know what I bought and they sat down and rewired my whole setup in less than 3 hours! I need to give a shoutout to that skill! Pro Tip on communication: Text don't call and keep your calendar open if you want to get the job done. I a guarantee you will still get it done faster and cheaper than some of these other places I have recently contacted!

    Would leave no stars if an option. Got scammed, Joe charged me to order slideout rails that he…read morenever did order, later weeks later made up a story that it was shipped back without his knowledge and that he owes me money but can't pay me back. It has been months now and he has now ghosted me. Do yourself a favor and chose a different rv repair and do not give this man a single dollar upfront.

    Affordable RV - rv_dealers - Updated August 2026

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