Service is thorough and honest. Had my steps installed, it was done quickly and I love them. This…read moreis the second truck I had steps installed as I have complete faith in their work and price.

The photos show the lazy job I had received. I take full…read moreaccountability for not replying when I first said I would. However, I followed up a couple weeks later asking if a certain date worked. I even explained that I had been busy and said the only time I'd have to bring in the car would be the following week. I paid $450 for this wrap and an extra $100 for the wrap itself. When the first job was done poorly, I went back to the shop to address the issues and they said they would fix it. I texted on a Tuesday expecting a response, and I waited until Sunday to follow up again. Instead of Lisa taking accountability, she told me I "did not reach out," which is extremely unprofessional and untrue. I had apologized for being busy, and I did reach out; she just did not respond. When I reminded her the job was poorly done and how there had been no response, she took zero accountability and tried to use my words against me. Lisa ignored my response when I explained how the situation should have been handled and how she failed to reply in a professional manner. As the customer, I should not have to teach someone how to treat me correctly or how to run a shop professionally. I wasn't trying to start problems; I stated the truth about the situation, but she did not like that. I went back because I had already paid and just wanted the work corrected. I dropped my car off again on Monday around 11:30am. The shop texted me claiming the wrap "wouldn't adhere," which I knew was an excuse. I told them to proceed because the material was fine, and if they couldn't install it, that was their shop's error. The rest of my car's wrap was perfectly fine. To double-check, I contacted the previous shop, who confirmed this shop was making excuses, saying, "The wrap sticks just fine. It sticks on the rest of your car fine. They're talking nonsense." I knew they no longer wanted to service me, and I no longer wanted their service either. I paid a good amount of money for this treatment. I made sure the job would get done. The shop told me the job would be done by Wednesday late afternoon. This was the second time they confirmed a deadline and failed to meet it. I made it clear from the start that I have a busy schedule and cannot afford delays, yet they did not respect that. Removing and rewrapping a front bumper is a 1-2 day job, it is not like I was asking to wrap half the car. I set a boundary that if it was not ready by 5pm Wednesday, as they confirmed, I would request a refund. My whole car was wrapped, had parts added, brakes caliper color change, and badges blacked out in about a week. I took it to another shop before taking it here. (Dependable Guys in Santa Ana) I am not a professional, but I am not stupid. There were no photo updates either, I had to ask for them. When they finally sent a picture, the wrap looked freshly slapped on two days after I dropped the car off. The day I dropped it off, they said the wrap did not adhere. It looked like my car sat there for two days until I asked for the photo, or it took them two days to remove a month old wrap and throw on one big piece lol.. My car is a small sedan, a CLA, not a supercar or SUV. Her words were: "Ok we will remove all the wrap and give you your money back. Come and pick it up today." She added, "You are demanding the refund so come get it. We cannot accommodate the time frame for you. Thank you we will be gone by 5 so please make it in time so we can process the refund." However, Mark (the installer) had reached out to me and told me him and his co worker would come into work early to finish the job. This was the second time they broke their own deadline, and instead of taking accountability, she tried to flip it back on me. Lisa took everything personally when this situation should have been handled with professionalism. I never asked them to remove my wrap; I just wanted the job done properly. The installer Mark was professional, but Lisa was disrespectful, dismissive, and extremely immature in how she handled the situation. I told them to leave the wrap and keep the money. This was their mistake, which took up the free time I rarely have. Even after I explained my situation, reminded them of prior mistakes, and was patient with the delays, they still couldn't get the job done on time. I didn't want or need the money back; I needed my car back lol. It was clear they didn't take me seriously, and I was forced to escalate this further, which she didn't like either. This was waste of time and caused unnecessary stress. I was frustrated because I had to deal with unprofessional and immature behavior. All I got were excuses, missed deadlines, and poor communication. This business does not stand on its word or its service. Don't bring your car here. Many shops in OC offer far better service and professionalism. I recommend Dependable Guys in Santa Ana! It turns out the wrap sticks just fine and clearly they were making excuses... 3 weeks no issues.

I brought my BMW X1 in for upholstery work on the headliner, and I'm very grateful for the care and…read moreprofessionalism I received. During the repair, several significant issues came up, but the team went above and beyond to address everything in a timely and thorough manner. They communicated clearly, handled the situation with integrity, and made sure the work was done right. Would recommend to anyone needing upholstery work done!

Prestige is the real deal - Matthew took special care of my Cayman as the headliner was due for a…read morereplacement. Clear communication, very fair price, and excellent work. 10/10 would recommend! He even expedited the turnaround time for my birthday weekend. Thanks Prestige!

If you want a shop that truly takes pride in their work and treats your car like their own,…read moreAerowerkz is it. They don't just do the job--they make sure you walk away completely satisfied. Huge shoutout to Arnold and his team for being so professional and delivering such amazing work. This is actually the second car I've brought to them. They did clear PPF on my first car eight years ago, and it still looks perfect--no yellowing, no peeling, nothing. That's why I came back, and once again, they exceeded my expectations. This time they wrapped the antenna, roof, spoiler, and mirrors in black PPF, did the full front end in clear PPF, and added black vinyl to the lower side door molding, rocker molding, and rear trunk molding. The cuts and edges are incredibly clean. If you're thinking about PPF or vinyl wrap, you won't regret choosing Aerowerkz.

Came to Aerowerkz initially to get some PPF on my car. They were patient and answered all of my…read morequestions. Opted for a stealth PPF on their recommendation, and it came out perfectly. I mentioned wanting to do other mods to my car, including an air intake and catback exhaust. They took care of that as well by ordering and installing the parts for me. I even got some exterior parts myself (new grill, front lip splitter, air duct inlets), and they installed that as well! They even decided to put a rush on installation when I requested it. Whatever I wanted, they made it happen. Needless to say, the crew at Aerowerkz do amazing work. They have great attention to detail, are communicative, and care about the quality of their work. Turned my car into something I never could have imagined it. Shoutout to Jorge for helping me out thought the whole process! If you need work done to your new car (e.g., PPF, tint, exhaust, body kits, etc.), come to Aerowerkz. You will not be disappointed at all.

Hands down the best auto shop around. The customer service goes above and beyond in a way you just…read moredon't see anymore. No matter how tough or complex the repair is, they get it finished flawlessly. Fast, highly skilled, and honest. 10/10 recommend!

To all you youtube DIYers out there, I fugged around and found out. I replaced my struts with…read morecoilovers a year ago and had all kinds of grinds and groans coming out of my suspension. The back started sagging so I contacted Baja to adjust the height and level the car. He gave me a very fair quote, but I didn't have the time to come in. Months later, I hit him up and he had me in, within days. He knows what he's doing and pointed out unrelated issues under the car. He knows what he's doing and judging by the cars on his lot and shop, he's an artist when it comes to customizing. Rare to find an honest and talented mechanic, but this is my shop for any custom work!

This review will be for both the body shop in Orange, and their performance shop in Irvine…read more I was rear ended and was recommended by my BMW and Porsche friends to come and use them. Insurance was covering, so price really wasn't an issue dor me. They aren't cheap, but they do amazing work. Turn around time was laid out in front of me, and they met the goal. It was a LONG process (read 1.5 months); if I didn't have a provided rental it may have affected my rating, but I did have one. Everything with the insurance process, getting me to/from the rental location, communication with me and the adjustor, and workmanship were all top notch. Ran into some issues on first attempt at a pick up, but they rectified it with fixing the issue, as well as transportation and delivery to the Irvine location. I then had wheels installed at the performance shop in Irvine. Again, it wasn't cheap, but they met all expectations. Shout out to Issa, Luis, Josh and all the of the SSR team that worked on my vehicle. If owners of high end luxury cars and supercars trust SSR, you should to. (If you have a luxury of super car that is.)

SSR killed it with my m2!!…read more I'm so relieved to find such a good shop that I can trust that will do everything. These guys took such good care of my car getting full bolt ons, tuned, PPF, and tints. Everything came out perfect. Their SSR titanium intakes sound so good too Josh and Nick were really helpful with me every step of the way dialing in my build safely and reliably. Everyone at ssr was awesome. Thank you!!

I've heard a lot of good things about Xtreme Edge, so I drove over an hour to have them tint my…read moreTesla. Leo and Allen were very friendly, accommodating, and professional. They helped me pick which tint level would suit my needs and preference, and gave me suggestions on how to maintain my car's appearance. The Xtreme Edge staff are very experienced and provide excellent quality service at great prices. They went above and beyond. A smooth and wonderful experience. I plan to return to Xtreme Edge for any future upgrades and vehicles.

It has now been 2 years since I got my car front PPF, and I am so grateful that I made this…read moredecision. I recently hit a loose car tire on the freeway which left some damage on my front bumper. The PPF came in clutch and protected most of my original car paint. Unfortunately, the impact did penetrate through some parts of the PPF and left residual scratch marks, however had I not had the PPF the damage would have been much worse and cost a lot more to fix. Leo, Allen, and Dom were so kind to help me clean up and fix the area and make it look as new as possible. Not only did I receive high quality products and services from them 2 years ago, but now I receive a lifetime of trust in anything car detailing related!

I had a cracked exhaust manifold replaced on my girlfriend's car a few months ago, but some exhaust…read morefumes are still getting inside the car. The shop where I had the work done at rechecked everything and said there was no leak on the exhaust system. I came here for a second opinion. I called and explained the issue, and the person on the phone said to come by anytime and he'd take a look. I live very close and went right over. I met Jake who was very friendly and knowledgeable. He was well aware of the common exhaust issues on this model of car. He inspected the exhaust system, and also used a listening device under the hood. He concurred that there was no leak in the exhaust system. He said the problem could possibly be a blocked catalytic converter, but that the car would probably be running a lot rougher. While we were chatting with the car still running and the hood open, we saw some smoke coming out. He said whatever was causing that was probably the issue. They are a muffler and exhaust shop, not a full mechanic shop, so I didn't expect him to investigate any further. (I later discovered that the engine side of the PCV value hose was cracked and that's where the leak was coming from). I was only here briefly, but had a very good experience. I would definitely return if I needed any exhaust work done.

I have a 1989 F350 Ford truck that was having a rattle underneath. Turns out it was the catalytic…read moreconverter. Took it over to Jake at muffler man and as I suspected it was going to be a little difficult to find a new one. After searching through his suppliers, he finally found that magna flow was the only company that still makes them for that truck. He ordered it up and installed it. I thought the truck was just getting old and losing power, but with this new catalytic converter, all the power is back and the rough idle that it had disappeared. I have been doing business with muffler man for over 30 years now and have always been extremely pleased with their work.

Best customer service. Took us in same day, got it done same day. Best price, and the vinyl wrap we…read moregot done on the truck came out beautifully. He even fixed a week-old wrap job that was already peeling. Owner sent us video updates of the work in progress and finished on time. Can't beat that. This business has our trust and our continued support! 100% recommend. Owner is great!

Alonso took great care of my car! I had him install soundskin pro and wavy foam on floor, doors and…read moredynamat on the ceiling. Makes my drive much more peaceful. He gave multiple video updates. His response is much appreciated. I'd go back for my car mod. Id recommend him to a friend in need!