Got my delivery today. Waste of time. I called to tell them my item (peloton treadmill) was going upstairs three days before it arrived. They sent two less people than needed supposedly and they left the huge items in pieces in boxes in my dining room. No one could tell me when they would be able to get it upstairs or even put it together when I called. The guy that came claimed it needed four people but he stood there as the young kid took it off the truck himself with a dolly. He just shrugged his shoulders at me and said it would hurt his back. They didn't even try to take it upstairs or even look to see if they could do it. I took off work to meet them and they completely wasted my time. Still waiting for someone to call me and fix this mess they left in my home. Thanks for nothing. Why have me call to tell you where it goes and then still show up unprepared. read more

Rxo - My un assembled treadmill just sitting in the dining room now - Shipping Centers Near Me - Houston, Texas

RXO was prompt courteous and so helpful. They did an excellent job. They made sure to be careful and were very friendly. I would recommend them to anyone. read more

Good communication in terms of arrival time and did a good job installing over the range microwave.

Delivery was timely and employees were helpful, polite and cleaned up well after installing the refrigerator

RXO delivered my new range, installed it, and moved the old one to my garage. They were very careful with the installation and with my house as they entered and exited. the crew was friendly and gracious. I would recommend them to others. read more

They were excellent. They got the appliances in the house and installed. They even set the washer and dryer so the doors open opposite so that it would be easier to move the lothes from the washer to the dryer. read more

just now Worst delivery company. Unreliable. Expect your items to be delayed by weeks!!! After reaching out the earliest delivery was scheduled for 1 week from today. Zero attempts to fix there issues. Absolutely worse customer service. read more

We ordered a range oven and microwave. The installers were prompt, professional, and courteous. No issues and the appliances work perfectly! read more

My delivery included an installation of a tonal machine and the guys that did it were top notch. I've never had a delivery go this smooth. read more

Rxo - Hard working , great customer service, exceptional quality of install and fast. - Shipping Centers Near Me - Houston, Texas

This was an LG contracted delivery, install, and haul off of a large LG refrigerator. The two men were exceptionally courteous, professional and careful! Even better than I usually expect of a delivery team. And they knew their job in detail. Nothing that I could be less than completely happy about. read more

RXO driver called and came on time when he said and the two people that delivered our large package were very polite and considerate and took our large package down our long driveway right to the front door where I asked them to. Great service with a great quality team. I recommend them as we had a good experience with them. read more

great delivery. text message and phone call befotre the delivery were helpful. the workers were nice to bring in the mattresses. 10 stars ! read more

Both the delivery people were extremely courteous. I was earlier checking with the delivery office if I needed to remove the doors as the opening in the kitchen was not big enough to accommodate the refrigerator. They helped remove the doors and drawers. They were very efficient and friendly. I would recommend them to everyone. I give them a 10 out of 10 for their service.The delivery was on time. read more

RXO had my freight for 3 days... was scheduled to come tomorrow and texted a confirmation... then tonight someone calls and says it's rescheduled 3 days from now. Wow... very disappointing read more

The communications between Serta, delivery, and us was very good. They made tracking very simple... great delivery company

Delivery and installation was very well done. Very efficient and took great care of product and property during installation. Very polite and answered all questions. read more

Service was great - timing well communicated - on time - very polite, professional and efficient

Jill was awesome! Great communication they even showed me how to replace the batteries in the accessories and arms. They were fast and very kind. Thank you!!!! read more

Rxo - Tonal - Shipping Centers Near Me - Houston, Texas

They went above and beyond for us. They disassembled a bed that wasn't their job because the facility who was supposed to do it couldn't get it done in time. read more

I had a dryer delivered first week of September. At time of delivery was informed missing steam kit install kit but that it would be delivered and my dryer installed when part came in. A month goes by and after several "Karen" phone calls...a nice gentleman named Brandon contacted me. He was very helpful and within a day, my dryer steam kit was delivered and dryer installed. The two men who came and set it up were polite, professional, and efficient. Victor and Luis installed my dryer quickly and made sure I was happy. I just wish the communication was better... read more

The Gentlemen were very polite and professional. I asked them to put it out on out patio and noticed a piece of tape on one side. The said we can open the box for you to make sure it was not damage. Everything was perfect.I will definitely use the service again read more

These delivery was great and the two delivery guys outstanding, quick, and called in advanced before arriving.

They delivered and installed my Samsung Appliances. They hid the fact that the Washer pedestal was damaged and I didn't find it until they had left. I am still waiting on resolution 3 months later. Update: still not resolved. RXO says it's Samsung's problem and Samsung won't talk to me. read more

Horrible, absolutely horrible! I am an executive (own/run a company) and due to my travel I'm a top tier Marriott Ambassador member and decided to 'cash-in' on some points, etc for a Westin Heavenly Bed, so I ordered a mattress set for my parents. For 8 straight days my parents waited for this delivery, and every day - or should I say evening around 7pm there was notification that the delivery was NOT going to happen the next day (and then the next day, and next day, and next day, and next day, etc, etc, etc). So for a week my parents had all plans on hold/cancelled/other, while waiting for these clowns to get their act together. Finally, after filing a formal complaint with Marriott Sr. Leadership (as this makes Marriott look bad as well), there was traction and finally delivery. My parents were so angry- and of course then they started looking at a gift from me as something that was no longer welcomed, proving yet again that no good deed goes unpunished. I am urging Marriott to contract with another group for such services as this was just unacceptable, and if I ran my business like this then I would not have a business because my customers would go elsewhere for their needs. Unfortunately, I didn't have that choice, so hoping my review lights a fire under someone. read more

I ordered a new washer and dryer from Sam's Club, and Rxo was scheduled to deliver them. I could not have been more pleased with the level of customer service I received. Rxo reached out to me from the very beginning and kept me updated regarding the status of my delivery schedule. I was actually able to schedule delivery of the appliance a couple of days earlier than estimated by Sam's, which was great. Once I scheduled the delivery, Rxo reached out to me to confirm my scheduled delivery, and reached out again the day before to provide my delivery window. On the day of scheduled delivery, their delivery folks contacted me when they were in-route, and they arrived well within the estimated delivery window and the time they said they would arrive when they called. They were very careful with both hauling away the old appliances and installing the new appliances. Before they left, they made sure both appliances were working properly, and they cleaned up after themselves. The installation was quick and seamless, and Rxo contacted me after the delivery was completed to ensure I was satisfied with the delivery. Again, I could not have been more pleased with this process! read more

Amazing young men that picked up my old tread and delivered new. Timely, professional and friendly. Thank you

I have had three deliveries from this company. Although the team that arrived today arrived an hour early, they did have great communication and I was made aware of the earlier arrival with plenty of notice, and it actually worked out better for us! Besides that, this team was knowledgeable, fast, efficient, and courteous. Highly recommend!!!!! read more

This company is completely lack of respect for customers time. I had my appliances delivery scheduled for last Saturday so I took day off from work to wait for them, then they said they had to reschedule my delivery for today between 8 am and 12 pm, so I took the day off again, so less than one hour before 12 they called to say that the truck had a problem so they will need to re schedule for next Monday, so I have to wait another week when I made this purchase two weeks ago. Don't even think on using them for anything because they will waste your time. read more

The delivery guys were very thorough, polite & professional. They offered to open the box for me. These men need to teach Amazon drivers how to deliver packages. They gave excellent customer service. Thanks so much!!! read more

Furniture order was delivered within the stated window & in perfect condition. The employees were professional and friendly.

Carlos and his co-worker were on-time, efficient, courteous and attentive to every detail of the installation. They gathered up and carted away anything leftover after boxes and plastic were removed. They got the motorized bed carriage working perfectly and showed me how to troubleshoot should any problems arrive later. Give Carlos and his co-worker a raise! read more

Delivery experience terrible. Houston based company had the couch and wouldn't deliver for 3 weeks. When they did deliver, they did not assemble although we paid for white glove delivery. I notified and communicated with sixpenny numerous times. They did not help one bit. read more

The delivery guys were on time and very professional. They dropled off everything in a timely manner.

I scheduled a delivery for the 8-12 window. My delivery team was Ray and Desmond and they contacted me about 30 minutes before they were to arrive and confirmed the address. I did have to let them know where the loading dock for my building was and they found the spot no problem. Then we discussed the best route to my apartment. They handled it with easy even though it was on the other side of the building. I would highly recommend this team and hope if I use RXO again that they are the delivery team. Thank you to both of them. read more

Don't order items from this logistics company. They will not work with your schedule to have your items delivered when you need them. I ordered a Floyd Bed online with a scheduled delivery date of 6/29. The bed came in and they can't deliver the bed to me until a week later. I told the customer service representative that I'm moving into a new home and I'm going to have to sleep on the floor and she didn't even care. On top of that, I can't even go to the warehouse and pick up the bed from the storage location. Needless to say, I'm returning the bed and just going out to buy a new one today. UPDATE: I told the representative that I would be sending the bed back because I don't want to sleep on the floor and she goes ahead and schedules the delivery for 7/7/20 even though I specifically told her that I would call back. She apparently doesn't care about my time. read more

Great crew that dropped my Samsung fridge off yesterday. They went above and beyond hooking up the fridge and helped me troubleshoot some minor electrical issues to get it up and going. They even took the garbage! read more

They delivered and installed our new refrigerator. Great communication, very polite, careful with our furniture and doorways. Could no be happier with our experience. read more

Zero stars. My delivery person said he'll arrive in 30 minutes with my fridge. I showed up to my house in that window and when I refresh the app, there was a delivery attempt and they left. I never received a call that they arrived. I never received a note on my door that delivery was attempted. I called the delivery guy 10x on my phone, he blocked me. Called him from my dads phone and it rings where for mine it seemed like I was blocked because it stopped ringing. I called the company, I was on hold for over an hour and half (there were 0 people ahead of me on hold) and I was able to receive no kind of help. I heavily suggest not buying from these scammers. I don't know when I'm going to receive my fridge or when I'm about to get a hold of anyone on this phone line. read more

Working with XPO was great and stress free. They emailed and text me several times with my delivery date and estimated time of delivery to my home. They text when they were about 10 minutes away from my home and showed up right on time. The two delivery drivers were both friendly and very professional. They brought in my equipment and had it set up in no time. They made sure to walk me through how everything worked and answered all of my questions. I would definitely use XPO again. read more

Very bad and unprofessional is the best 2 polite words to describe my experience with this company who Lowe's uses for delivering products to customers homes, or wherever else. I have been waiting for a response from the manager of the company since 2 months ago and they have not yet returned my phone call after leaving more than 10 messages. read more