Always pleasant staff, helpful, knowledgeable. It's a small store but rarely overly crowded.read more

I found Sunny to be very rude. She was not only rude to me but also to her co worker. Hopefully she…read morewas having a bad day and this isn't her normal demeanor.

I love this UPS Store! Yes, it is very popular, and you might have to wait a minute or two, but…read moretrust me, they have the Best Customer Service around! So just wait patiently as they help others with their packages! My packages arrive on time and in great condition. If I have to return an Amazon item, they are the experts, and my account receives a credit In a timely manner. No stress, just relax, and enjoy your day!

I was referred to this location from another UPS location, and as I nervously walked to the counter…read morewith a list of 10 exact and unconventional shipping instructions for an insured item, I was pleasantly surprised that they not only had all of the materials, but also worked with me to wrap it exactly as asked even adding suggestions based on their expertise...which was a process for both of us considering the instructions were given by a 3rd party. I received a shipping label so I cannot speak to the price or value, but I can say the process was pretty seamless. The ability to track my package always gives me peace, and consistently friendly service, regardless of location is always a welcome bonus! Happy to say my delicate package arrived safely.

They don't like to work and will give you the run around to make the process harder then it should…read morebe

Been visiting this store for years. Service used to be friendly, welcoming, helpful. Not anymore -…read morejust surly, or matter of fact at best , do what you came to do, get out. On top of that, $1 for a strip of packing tape? Is UPS hurting so much that it cannot hire friendly people and also must nickel and dime customers to make the bottom line? This place is rather conveniently located, hence I choose to go there. In terms of customer service (or lack there of), my list of "unfavorites" in the area is growing.

To anyone in the Magnolia/Woodlands area! This is the place to come! It's a small simple place but…read morethe man who works there makes it so worth it! He is always there, I've never seen anyone else but him on the job. He is the kindest man and is soo helpful! Other places will charge you extra for boxes and other stuff when he will simple offer them to you for free. I've been to all the places in Magnolia for mail and I either have a negative experience or nothing rememberable. But here he goes above and beyond, he even showed me how to order free boxes and labels from usps.com. Plus they sell Girl Scout cookies during that season. I literally never review places but had to go out of my way to do this one because he is so awesome!

From the owner: Take A Ship! Get Ship Done!read more

Great experience. Very welcoming and helpful. The owner was accommodating and did a great job…read more Will definitely use this business again.

Fantastic experience at The Shipping Place today! A couple of friends had commented to me that they…read morehad stopped in over the past couple of months with great success, so I knew I wanted to give them my business also. Mark, the owner and veteran, was very nice and helpful. He made sure I was sending this heavy box using the most cost-effective carrier he could. I like the screen he has to show all the different options available and through who. He also does other things besides shipping, so check out his website to see all he offers, along with showcasing local businesses in the shop. I appreciate we have a closer shipping option than driving further down 1488 and will definitely be stopping by again!

The staff seemed nice. Hours shorter on the weekends. And they have a self serve Amazon kiosk…read moretoo. I will try bringing my returns here in the future as it's close by. Fingers crossed

This location will lose your package. The employee forgot to…read moreput a shipping label on a certified mail, so It was returned to my address. I went back for them to mail it again, and now my package has not been delivered and my tracking number says Additional Actions Required. Now who knows where the package is and when it will be delivered.

Got here at 9:30 on Saturday 8/8/26,waited tell 9:45 and know one ever showed up to open the store.read more

Mailing off product. The quality of service is highly proficient and the value is adequate to the…read moreprocedure

Really dissapointing experience with the two employees running the store around noon today…read more There was a lady in line waiting for her package- which she showed reciept to. Wasted several minutes while she kept saying her package was right infront of them (on the counter). They ignored her. Finally at the end one of the two looked where she was pointing and low and behold it was her package. Then the two employees started bickering over who didnt read the label correctly I needed a notarization- couldnt do it. I wanted a passport photo- couldnt do that either. One of the employees is dressed like a bum, the other one cant read. My weekday experiences have been good, but this weekend was a major setback.

Outstanding customer service from Jewelle and answered every question I had! Always had such a good…read moreexperience coming into this store.

They are amazing and very helpful special Mention to Jay D…read morevery helpful and patience . The place is well organized

Brian is a lifesaver!!! I needed a very very large poster printed within 4 business days, and he…read moregot it done for me! He was very professional and went the extra mile, I can't thank him enough!

Fast and easy !!! Always ship my big stuff fast and easy ! Best value and excellent service by the…read moreway lady who's always working there !!!