Positives: the facilities are clean, hygienists are friendly and make you feel at ease prior to…read moreprocedures. Meh: the dentists are mid as I had a dental crown fall off within two years (for context, my other crown from a different practice stayed put for over 15 years). Some of them also try to aggressively push for services / procedures you don't need - seek a second opinion when in doubt. Negatives: their billing department runs an absolute racket with shady practices. They try to charge you upfront prior to submitting to your insurance, lie to your face that insurance denied the claim (it was denied because the "claim" was integral to the procedure and no separate payment was applicable), and try to charge you beyond insurance negotiated rates by calling it an "upgrade". Take a printout of your insurance EOB and compare with their itemized invoice prior to paying anything!

Good luck trying to reach anyone live or receiving a call back. Too many patients and not enough…read morestaff I would assume.

Dr. Allyson Abbott is an outstanding endodontist who is both gentle and highly knowledgeable. I…read morewould highly recommend Dr. Abbott and her office for any root canal treatment or endodontic care. The procedure was extremely comfortable--I did not even feel the injection used to numb the area. I have experienced no pain or issues following my treatment. Her entire team is welcoming, professional, and friendly, creating an environment that immediately put me at ease. Thank you so much for such excellent care.

Dr Allyson Abbott is wonderful. She put me at ease right away and even made me laugh. I had a…read moreprevious experience with a different endodontist two years prior that was quite painful. What a positive difference I had with Dr. Abbott. She has a warm personality, explained everything well, is gentle, extremely professional and has an excellent staff. The entire procedure was completely painless, which I never thought would be possible. I am so lucky to have met her and have her do my root canal. I highly recommend her!

This is the first yelp review I've ever written (I'm 73). No one asked me to write it…read more Needed root canal work for a long time. Lot's of pain, lot's of pills, and even more pain. My insurance company recommended a few places and Lower Gwyneed had a perfect time for me. I am a world class phobic at the dentist.. and again when I get the bill. This place was great.... a little small talk, some gas, a lot of modern digging and drilling and zero pain. Maybe I should wait until I wake up tomorrow or until the bill comes in 30 days.... but as of now... especially for phobics or worse... go there... their great . Don Benn

I saw Dr Nasim Levin as a new patient this morning. I can understand why all of her patients gave…read moresuch high marks and recccomendations. Due to her kind and patient bed side manners, I was able to get though the root canal without any problems . She and her assistant were both gentle and reassuring me throughout the entire procedure. I highly recommend Dr Levin and her assistant. They're an outstanding team. I'm so happy I read her reviews and selected her for my root canal.

i've been going to see dr. kachur for years! she does amazing work, she actually cares, and she…read morealways talks things through to you so you can understand! her staff is always familiar w patients and engage in actual conversation rather than just the robotic "hi, how are you? good." i always can rely to get an ASAP appointment when it comes to emergencies as well. so when they do happen, i don't even panic. and i am one who hates going to the dentist, but i can honestly say i do love plymouth greene dental! they're just too reliable and too efficient not to.

8 years ago I would have given Dr. Kachur 5 stars. Today I can't. She isn't the same person I saw…read moreall those years ago when I moved to the area from out of state. Back then she was compassionate. On time. Complimentary. She even went so far as to verbally reprimand a hygienist (who is no longer there) who repeatedly asked me if my mother got mammograms after I told her that my mother had died from breast cancer. My dad moved to the area recently and I recommended Dr Kachur to him for a dentist. His experiences were nothing but negative. She arrived late multiple times and seemed very focused on herself during conversations. This was not the doctor I knew and I couldn't believe he was having these experiences. I was a little wary when she told me last spring that she thought I was a heavy grinder and needed a mouth guard right away. This was the first time in 8 years she mentioned something. Then was a little put off when I couldn't afford to dish out the $500 to cover the cost my insurance won't pay. First red flag. Fast forward to my last appointment with her in December 2015. I went for a cleaning and to fix a filling that had chipped for the second time. Dr. Kachur showed me the colors she had shown my dad. Very abrasive emotionally and rough shoving a film in between my teeth. When I started to cry she got all defensive and walked out. Jackie one of the hygienists comforted me. I took the blame when Dr Kachur came in and said I was extra emotional due to fertility drugs I was taking at the time. I always take the blame especially in situations where I don't want to create a scene. Dr. Kachur proceeded to tell me that she had to tell her doctor years ago that her hormonal meds she took years ago made her super emotional and therefore she wanted to stop. I took this as her implication that she thought I should do the same. You don't imply that to anyone much less a woman who struggles with infertility! She also never said sorry for being abrasive with me and asked me why I was crying because she "didn't say or do anything wrong." Later that day I decided to walk away for good from this practice. I wish that all the recognition that she has gotten didn't change her personality. Because long ago she was a kind doctor. It's a sad shame. I must say that Jackie, Louise, Lily and the other people I have encountered have been nothing but kind. But the way I was treated the last time by a doctor was the deciding factor for me to leave.

Let me start by saying if you are looking for inexpensive dental care this Dental Group is not for…read moreyou. That said... The office experience is wonderful. Everyone will assist you any way they can. Very friendly. The dental service here is second to none. This is a "one stop shop". The lab is upstairs. John the lab technician is a magician. He'll have your dental appliance done fast and right. Now for Dr. Bentz. He is a professional at what he does. He is thorough and to the point. Excellent doctor-patient interaction. He'll tell you like it is and present all your options. You can tell he enjoys what he does and is happy when you are happy. I highly recommend this group.

I went in for an initial evaluation of one broken tooth. I was then given 36 X-rays, another kind…read moreof scan that I was not familiar with, and a gum evaluation, all of which I never requested or wanted. They came to the conclusion that I needed seven implants and four caps for one broken tooth. I paid over $700 after this evaluation, and my dental insurance was billed over $600. They are now chasing me for a $550 additional charge. The staff was rude and aggressive, and all of the extra exams they performed were done under the impression that my insurance would cover them. They never informed me that my insurance would not cover these tests, nor did they inform me of the exorbitant costs each procedure had. Overall, I had an extremely unprofessional experience and I hope future customers do not allow themselves to fall for this fraud.

Unfortunately last week I had to have a root canal performed on one of my lower molars…read more Fortunately I was referred to Dr. Biron from a close family friend (local well known dentist) who knows Dr. Biron personally, refers his patients to Dr. Biron's practice and his daughter had a very positive experience with Dr. Biron and his staff. This is the second root canal that I have had to have performed over my lifespan and this most recent experience has given me a whole new positive view on the procedure based on the experience I had. My experience during my procedure did not fall short of my friend's recommendation. Dr. Biron and his assistant were very accommodating, compassionate, friendly and professional during the entire process, not to mention the facility was immaculate. I would highly recommend anyone who needs a root canal to go to Dr. Biron. Trust me root canals are not as bad as you think they are when you are working with Dr. Biron and his staff! I took a stack of his cards and I am referring all of my colleagues, family and friends.

I was calling to get information on what I needed to do do be a new patient with Dr Biron. The lady…read morewho answered the phone was extremely rude from the very beginning. First she told me to take her off of speaker phone (I did not have her on speaker phone) and acted like I was lying to her telling me what it sounds like when people are on speaker phone. And I said again, I'm sorry but you are not on speaker phone. I then asked if she was able to see if they carried my insurance and to see how much a root canal would be. She rudely told me that that is not her responsibility. (I called several places before this one and they were all HAPPY to help me). It seemed like I was a bother to her and she just didn't "feel" like doing her job. I then said you know what never mind and we ended the conversation. Thinking about how that awful conversation went, I called back to speak with someone higher up then her that would maybe be able to help me. She answered the phone "HI ELIZABETH" (saw my name on caller ID) and told me that she IS the higher up. I nicely asked her what her name was and she refused to give it to me. I then asked to speak with Dr Biron (which I knew he was most likely busy) and asked what a good time was to call back to speak with him. She said I couldn't speak with him. And the phone went silent. Assuming she hung up on me. If anyone knows the women working the front desk's name, please add it in the comments. People should know how rude she is. She should not be working in customer service speaking to people like that. I was eager to get into the office to get my work done and now I would NEVER recommend anyone to this place. Its unfortunate for the Doctor that his front desk worker is costing him business.

Dr. Savath is the best! She is thorough and professional. She is very friendly and actually made…read moregoing to the dentist somewhat enjoyable. I was so sad to find out she left Plymouth Meeting Family Dental but wish her luck in whatever the future brings for her.

Dr. Mona Albandar is a highly skilled, gentle, and compassionate dentist. I would strongly…read morerecommend her to anyone.

Dr. Mona Albandar is amazing! I absolutely recommend her, especially to anyone that is afraid of…read morethe dentist. She is so calming and friendly. She is seriously the most gentle dentist I've ever had. She took her time and listened to any cares or concerns that I had. I'm definitely glad I found her and I know I will keep coming back for years!

Today was my first visit as a new patient at Plymouth Family Dental. I was informed that a new…read morepatient appointment includes several X-rays, a full dental evaluation, and a cleaning. After completing my X-rays and consultation with the dentist, I was then advised there was "no time" left for my cleaning. I expressed my concern because only part of the appointment was honored. I arrived 20 minutes before my scheduled appointment time, so the lack of fulfillment was extremely unprofessional and showed very little consideration for patients and their time.

Extremely disappointing experience with this dental office…read more Before any treatment, I clearly stated that I did not want services that were not covered by my insurance. Despite that, I was later billed for charges I never knowingly approved and never agreed to pay out of pocket. What made this worse was the lack of transparency. I repeatedly asked for clear documentation, itemized charges, and proof that I signed for certain services they later claimed I owed. Instead of properly resolving the dispute, the account was sent to collections and reported to the credit bureaus. I already paid significant amounts directly to the office, including payment for Invisalign by credit card, yet they still pursued additional disputed charges without properly explaining them. Patients should be very careful here and request everything in writing before agreeing to treatment. Make sure you fully understand what insurance covers and what they may later try to bill you for. Very stressful experience overall, especially the handling of billing and collections.