My experience with Dr. Zapalac was unacceptable. He was arrogant, condescending, and dismissive…read morefrom the moment he walked into the room. I came in for a very specific concern--a fluid-filled bubble further back in my neck/throat area--and he made no real effort to understand what I was explaining. He briefly looked at my neck, ears, and inside my mouth and immediately declared that everything was "fine." When I tried to explain a second time that the area of concern was not where he was examining, his attitude became worse. He made patronizing remarks such as, "I'm trying to be nice to you," and repeatedly emphasized how long he has been practicing and how "good" he is, instead of actually listening to his patient. He then used an inappropriate analogy about chest pain and cardiology to justify doing nothing, stating there was "nothing he could do" because he didn't find anything wrong. After already making me feel embarrassed for even speaking up, he said, "If it makes you happy, I'll order a CT, but it's going to show there is nothing there." That statement was unprofessional and dismissive. I would not have scheduled an ENT appointment if there were nothing wrong. I know my own body. Instead of being taken seriously, I was talked down to and treated as if my concerns were foolish. Considering I paid a copay, it felt like I paid to be belittled. The experience was unpleasant from the start. The front desk staff was abrupt and rude, with no courtesy--only demands for my name, insurance card, and copay. The visit lasted less than 10 minutes and felt rushed, impersonal, and focused solely on moving patients through rather than providing care. Dr. Zapalac showed no genuine interest in helping or listening. I will never return to this provider and strongly advise others to seek care elsewhere if they expect respect, professionalism, or to be taken seriously.

Dr. Zapalac is just so knowledgeable and honest. I trust him to make the right medical desicions…read morefor me.

I'm incredibly grateful for the care I've received from Dr. Briggs and my broader medical team…read morethroughout a complex journey. I've been his patient since June 2025, and he performed my surgery in August 2025, guiding me through a complex and evolving diagnosis that ultimately led me to continue care at MD Anderson. Even now, he remains an essential part of my care team--responsive, attentive, and always there when I need local support. Most recently, he quickly got me in for a severe nosebleed and resolved the issue right away. I'm incredibly grateful for his care and highly recommend him to anyone needing a trusted ENT.

Dr. Briggs is a great professional. Very personable and answers questions very clearly. Office…read morestaff was also great. Highly recommend them!

Dr.Nason is very knowledgeable and he will make it very clear, he is extremely condescending and…read morelikes to talk more than listen. The entire office communication was extremely difficult, I would leave multiple voicemails and not hear back for days and weeks. I was going to have a tonsillectomy as well as sinus and septum surgery all at once to his recommendation, it took almost 2 weeks for them to inform my insurance and when I called to finally schedule he surgery it was more days of waiting for a call back. I had time to seek another opinion, discuss and schedule surgery with another doctor, they called me back the day before my tonsillectomy with my more responsible doctor, who split up the procedures, if not I don?t know how I would recover since the tonsillectomy has put me through the ringer. Nason is money hungry and arrogant. Their office is unhelpful. Do NOT go to this office.

Before my office visit I was able to have a telemedicine visit, even as a new patient. I greatly…read moreappreciated that. I was able to fill out all my patient forms online ahead of time, so they were completely ready for me when my appointment began. Dr. Young was very understanding of my issue and explained the different options I have for addressing it. This resulted in an in-person visit. I was greeted quickly and very friendly.  The waiting room is very calming; you only hear the light music from the front desk and the hum of the air purifier. The nurse who took me back to the room and took my vitals was very friendly and made me feel welcome. My visit with Dr. Young was awesome.  She explained everything she did, step by step, and was patient with all of my questions. Building is in a quiet area and has ample parking. Hand sanitizer is available throughout the building and outside the office door.  Masks are required throughout the building and offices, including this office.

Great first visit to ENT Specialists from the free parking lot / plenty of spots and there's even…read moresome shaded areas under the trees if you're lucky enough to snag those spots. Staff is friendly and helpful - both on the phone and in person. They are clear with their instructions and try to be as helpful and informative as possible.

I appreciate that Dr. Fyfe tries to avoid surgery, if possible. But, if you do end up needing…read moresurgery, I recommend getting a second opinion before you move forward with surgery. Dr. Fyfe performed my surgery in March (balloon sinuplasty and "roto rooter" holes). The surgery required general anesthesia, and recovery from the "roto rooter" was long and painful. After recovery, I felt great for about 6 weeks. Then, in May I got a sinus infection and took antibiotics. In June I got another sinus infection, another follow up, and more antibiotics. In July...another sinus infection. After that, I sought another opinion, and found that there are more modern and effective procedures that do not require cutting holes (the "roto rooter") and do not require general anesthesia. I had another procedure done last week to fix my sinuses (the holes Dr. Fyfe made weren't draining properly) and it has been a much easier recovery so far. Only twilight sedation was needed, and it was done in-office instead of in a surgery center. I feel more confident now that my infected days are over, but I wish I would have gotten a second opinion before surgery with Dr. Fyfe so that I could have avoided the permanent and unnecessary holes in my sinuses.

Outstanding practice from the front desk to the entire clinical team! It was very easy to make an…read moreappointment. Filling out the paperwork online was easy and in saved a lot of time in advance. The team was very friendly. Dr Olivia is very kind, professional, and wonderful at taking the time educating me about my exam. Dr. CP rocks! She is very personable, thorough, and put my mind at ease with all of my concerns. She is very caring and compassionate. It's really hard to find a medical team like River ENT. Thank you for taking great care of me.

Tried to tell me I needed multiple surgeries (I in fact did not), conducted non approved procedures…read morebefore contacting my insurance then dropped me as a patient due to there own incompetence. ( it was for the best in the end, still extremely unprofessional) after all this and saying I needed immediate treatment due to my condition they have now with held my medical records from my new Dr. River ENT and wanna be Dr Philips is an absolute disgrace to the medical system.

From beginning to end Capital ENT & Sinus Center rocks!…read more Cassie, PA, quickly assessed and made a recommendation we both agreed to. The plastic earring-back was removed within seconds. Thank-you!

It was recommended to visit this ENT clinic by my boss after having a less-than-ideal experience…read morewith another ENT last year who quickly suggested surgery, which I wasn't comfortable with. Still suffering from sinus infections, I came here for a second opinion. Dr. Wassmuth was excellent. He took the time to explain everything in detail and had a great bedside manner. I felt heard and understood, and his thorough approach made a significant difference. I highly recommend Dr. Wassmuth and this clinic for anyone seeking quality ENT care.

I went to Dr Slaughter for sinus and allergy problems. I was amazed by the Dr and the entire team…read more They were able to determine all allergies I suffer from and prescribed drops that will cure me of them in time. For my sinus problem it looked like I would need procedures done but they but me on a nasal spray for a few months. When I went back they said I no longer needed any procedures as the spray did the work! I am so happy I went to Sinus & Snoring! They are super!

NOTE: Dr. Slaughter's office has two Yelp pages (one has…read moremore favorable reviews) so make sure you check BOTH. TLDR: Dr. Slaughter caused external valve collapse and a pollybeak deformity, I have to pay $10k+ to fix his mistakes, his scheduling manager doesn't care about HIPAA, and my post-surgical concerns were ignored. Details: In 2007, I had nasal surgery after a car accident and needed grafting for structural support. Dr. Slaughter's partner (at the time) performed the surgery. My nose started to shift 17 years later and my breathing was compromised. Since Slaughter knew his former partner's techniques, I thought he'd be my best option for a functional revision. In 2023, I went to Dr. Slaughter and reviewed my prior surgery with him. I explained that I had difficulty breathing, frequent sinus headaches, my nose was "S shaped," and my nostrils were different sizes. I inquired about grafting for structural support and Slaughter informed me that he "doesn't believe in grafting." He also commented that he didn't think my tip looked natural and he "wasn't a fan of that style." I loved the tip of my nose so his commentary was unwelcome and unnecessary. Dr. Slaughter recommended a septoplasty, turbinate reduction, and balloon sinuplasty. He said the septoplasty wouldn't fix the external twisting and that was considered cosmetic surgery. I agreed to a septo/rhinoplasty and I made it clear to Slaughter that I only wanted the curvature and nostril fixed cosmetically. I didn't want him to touch my tip or widen my nose. He made no indication that this would be an issue. During scheduling, his scheduling manager came to the waiting room and had a very loud conversation w/me in front of other patients. She wouldn't listen to me when I told her I have no insurance deductible and told me, "We can't give you an estimate for your surgeries because your deductible will reset soon"... ignoring that I don't have a deductible. Then she said "Cosmetic rhinoplasties aren't covered by insurance"... which I wasn't even disputing. So, not only did the waiting room now know I'm having multiple surgeries, they also knew I was undergoing "cosmetic" surgery. I felt humiliated but I paid the $5k out of pocket and scheduled surgery. A few months after surgery, my breathing didn't improve and I developed a severe nasal valve collapse. My nose also appeared much wider when I smiled and my tip was bulbous/misshapen. I was told this was just due to swelling but, when the swelling subsided, the issues were still present. Slaughter recommended the VivAer procedure for the new valve collapse. My insurance would not cover VivAer but, since the first surgery was performed by his former partner and since his revision failed, he performed the VivAer procedure free of charge. While I appreciated the kind gesture, VivAer did nothing for me. From then on, I saw Dr. Slaughter for maybe 5 minutes and my concerns were ignored during follow-up appointments. I told his PA, Maria, that, in addition to the collapse, I was dissatisfied with the aesthetic results because: (1) My side profiles look like two different people, (2) a suture caused scar that looks like a permanent booger, (3) my nostrils are still uneven, and (4) my nose is wider. Despite me voicing my concerns, my chart says, "excellent initial result with a nicely healing incision and a symmetrical result." The only thing that was accurately noted is that I now had major valve collapse and still couldn't breathe. Eventually, I gave up trying to get a resolution from his office because I was made to feel like I was making a big deal out of nothing. After 2+ years of sinus infections, struggling to breathe, and dealing with the surgical failure, I decided to schedule a consultation with another ENT who is highly regarded in the Austin area. I was told that Slaughter removed too much cartilage and did not create a support structure for my nose... despite me specifically asking him about grafting and structural support. A second ENT confirmed this surgeon's findings. So, my breathing is worse than it was before surgery and my altered appearance (that I despise) was completely unnecessary. I would've NEVER spent thousands of dollars had I known that Slaughter was going to do the exact opposite of what I needed. And, now that I know insurance would have paid for a FUNCTIONAL revision rhinoplasty (for structural support), I'm annoyed that I spent thousands on this failure. The structure is so bad I'm able to completely flatten my nose against the side of my face (see photo). I don't know how any surgeon can see this and support their work. He might be good at straightening a septum and cleaning out nasal passages but that's about it. If you're looking for anything more than a septoplasty, go somewhere else. I wish I did.

All of the staff was polite and seemed like they are happy to work where they work. Very kind…read moredoctor and has a sense of humor too. My husband and I visited him together. He was very efficient at addressing both of our concerns individually as we were there for two totally different reasons. I really appreciated his time and attentiveness.

This was our first visit (consult visit with this office). It's a very clean office. The staff…read morewas super friendly and helpful. I tend to be long winded at times and I wasn't rushed or cutoff, they listened and heard me while I spoke, which I appreciated. This visit was for my seven year old, so they ensured that all they found, I could see for myself and understood what it all meant. Answered our questions on-site and then gave us time to process the information. . Is that not what we all want in a provider! Again, only our first visit but it was amazing. So now, we have a procedure coming and we'll see how that goes, however, I'm not concerned. Dr. Tahari and hos team seem to have it together. Of note, be prepared to pay for your portion of the visit BEFORE you leave the office. I'm not a huge fan of this practice. I'm of the belief, if you have insurance, the billing should first be sent through the insurance and then send a bill to me for my portion once the insurance advises what my portion is. It is what it is I suppose.