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    Ryan Dennehy Real Estate Agent

    5.0 (1 review)
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    8 years ago

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    Group 46:10 at eXp Realty - Kevin Kauffman - Co-Owner of Group 46:10

    Group 46:10 at eXp Realty

    (18 reviews)

    By luck I found Group 46:10 when I was first looking to buy a home in 2010. I had such a good…read moreexperience in the buying process - and it was my first purchase. Needless to say, I felt confident with them to be my sales agents when I decided to sell this summer. For the sale, I worked with Kevin, Stephanie, Cheri and Brigette. They were all knowledgeable, helpful and stayed in contact throughout the process. This started with an initial meeting, to understand me & answer questions and concerns, to the listing going active and right through the closing. My home sold in 47 days! I think that is pretty impressive. Everyone goes out of their way to make sure you know you are important to them. As I search and wait for the next property to come available for me, there is no doubt that I will have Group 46:10 as my agents again. They truly value their clients.

    Ever hear the term "ambulance chasers"? That's what it felt like being contacted out of the blue…read moreby this group, without my asking them for their info or giving them permission... I filled out a form on the Arizona housing department website asking for information about special mortgages. I have NO idea how David F. and his team got a hold of my cell phone and email from that, but they did. Next thing I know, I get a creepy text from David on my one day off, Sunday, trying to chat me up like we already had met and like I had solicited his help. NOPE. I did not. I certainly don't want to get cold-called via text, but that's exactly what he did. To me, texting is reserved for family and a few close friends. I don't want to be someone's next "mark" via a text and on my F'ing Sunday! He also had the nerve to add me to his spamming emails and I started getting emails with properties in them. Once again, I never signed up with these people, had NO idea who they were and certainly didn't give them permission to spam me. So, when I get this interrupting text from a total stranger while I'm at a play on my day off, I logically ask: How did you get my info? Instead of answering my question or apologizing, I get another creepy text asking me more questions about my activity. This is when I decided these people are just unctuous (see dictionary). REALLY? Is that the right way to start off a fiduciary relationship? Intrude on someone's life via their cell phone without asking and then when they ask you a logical question ignore it and slime your way further into a hole with another question? Gross. Just gross. So, I extended (via another text) some sage feedback to David F. about how NOT to start a biz relationship (uh, like cold-texting someone and then ignoring their "why are you contacting me" response...) and he had the nerve to once again, ignore my displeasure, not apologize and say that his tactics are good. What do I have to say to the fool who ignores the potential client's statements about the UNWARRANTED, UNSOLICITED and offensive behavior? BYE BYE. Dude, if you can't f'ing get a clue about what I find acceptable and unacceptable about how you initiate a dialogue with me, do you think I'd trust you to help me buy a HOUSE? OMFG. Get a clue... Dear 46:10, if you wonder why the only property David F currently has listed on his site is a ramshackle shack, check his sales tactics first.... perhaps his manner has something to do with it.... and since you haven't caught on about this "alt" smarmy way of doing business, how could I trust your company in any way... shouldn't you only pick agents who have a clue to represent your company? No to 46:10 and NO to Keller Williams period over this. Just too gross for any iota of trust to develop...

    Capstone Realty Professionals - Capstone 2025

    Capstone Realty Professionals

    (113 reviews)

    Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

    Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

    Ryan Dennehy Real Estate Agent - realestateagents - Updated June 2026

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