Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

We worked with Brandon, and he was excellent. He took the time to explain everything thoroughly,…read moreanswered all of our questions, and always responded quickly whenever we reached out. The process was simple and straightforward, which we really appreciated. Not only did Brandon help us better understand our coverage, but Stewardship was also able to save us money on both our home and auto insurance compared to the agencies we were previously with. It feels great knowing we have good coverage and a team that is responsive and helpful when we need them. We highly recommend Brandon and the Stewardship team.

Brandon was extremely helpful in finding our family a reduced rate with our car insurance. We are…read morepaying less and receiving MORE benefits than we previously did (such as rental reimbursement and glass coverage). This is saying a lot as we have 3 teen drivers! He also helped us pay less on our homeowners policy. The process was seamless and I have great relief knowing a professional has had eyes on this important financial piece of our puzzle. Thank you Brandon!

Right from the start we were impressed AND we feel very fortunate to have found him!…read more Tom is a true professional and straight shooter, he keeps things on the up and up, nothing hidden. Tom is very knowledgeable! He always provided us with accurate, timely follow through which only enhanced our belief in him! Anytime we had a question(s) no matter large or small Tom always made himself available and would patiently answer our questions. We will definitely recommend Tom to anyone who is looking for a first- class professional real estate agent. Thank you Tom!

Tom was great from the start to when I closed the sale of the house. I meet him at my house and he…read morewent over all the things I could do to help sell the house. From pointing out repairs and giving me the names of people that could do the work for me. If I had any questions (and I did) he would give me a straight answer. He showed the house to a number of people and after each showing Tom would get back to me and let me know what the people liked and disliked about the property. This helped for setting the price so the house would sell. He was there for me every step in the process of selling the house. He makes it seem so easy but I know Tom put in a lot of time selling my house. I was able to contacts him by phone/text/email. I would highly recommend Tom to anyone that needs a hard working and honest Realtor.

Casey is so great to work with and took such priceless photos of me and my family. The location she…read morerecommended is absolutely stunning and she scheduled us at just the right time for ideal lighting. Her photography style is gorgeous. Can't recommend her enough!

I hired Casey take my senior photos. I found her on my sons parents high school Facebook page and I…read moreloved all of the pictures in her gallery. She is so creative and artistic and a total expert at her craft. Met at the desert botanical garden and she was fun, enthusiastic and knew every perfect spot to take a picture. The same things like lighting or oh that background is gonna look great. She was right. Every picture pf my son turned put fantastic. I could tell that my son was a little nervous at first she put him at ease immediately. She was easy-going and fun to be around. I recommend her for any photos that you might need to taken. Her prices are very reasonable and her quality is top notch. Thank you Casey for making senior photos such a great experience.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

We bought our first house working with Mindy and her team and it was amazing. She understands that…read morebuying a home, especially your first home, is not just a HUGE financial transaction but also an emotional process, and she is THERE FOR YOU every step of the way. She made magic happen for us. Her experience and knowledge and caring makes all the difference.

I am a lender based in Washington State. For many reasons (not the least of which is climate), we…read moresee many of our clients looking to buy second homes in the greater Phoenix metropolitan area. I am working with a couple from the Seattle area. This is a couple that I have worked with in the past. He is Realtor and she is a controller for an auto dealership. They are very kind, intelligent and wonderful people. As highly informed professionals, they chose your team to help them find a second home. As a 26 year veteran, I have had the opportunity to work with many Realtors. I can honestly say without hesitation that I would put the professionalism, courtesy and communication by Sarah Parker is among the best I have encountered anywhere. She has stayed on top of and in front of this purchase the entire time. In my opinion she has demonstrated a genuine empathy for these clients. All too often I see people getting caught up in emotion and the rush to close at any cost. Sarah genuinely cares and it shows.

5 star title company! I have been working as a lender and sending them all of my business because…read morethey give the best pricing and deals for my clients. Their service is impeccable and I have nothing but great things to say about them! Tracy Riffe and Cynthia Scheiern are AWESOME! Definitely try and work with those two ladies!! Tracy even did my home and she was fantastic with her communication.

I used this company to close one of my properties in AZ a few years ago, and I bought title…read moreinsurance policy from this company to protect possible title issues. I reported to them some issues recently, and it took them 3 days to think about it and told me that they could not any thing nor give any suggestions. they are supposed to know something about title, but they don't. Very unprofessional and lack of knowledge about title.

Steve and Team helped us get into our first home!…read more We worked with Forest Zemel who we highly recommend. The team overall: you feel confidence and see that they are professionals and well versed. The process was fluid and was always ahead of schedule because of there knowledge and pro-activeness. We met with Steve who is a great guy and worked with Forest who was our realtor through the journey. He is very customer oriented. He was always responsive, to calls, requests, and if he didnt know the answer he made sure to find someone who could. He negotiated and mediated between all parties very fairly and made sure we were comfortable and understood our decisions and thought processes. I would definitely reccomend Forest and will see him as the professional I use with buying/selling a home.

Ming Trang, was wonderful! Not only did he help us find our dream home, he also went above and…read morebeyond to help us get settled in our new community! We gave him a 5 star rating because he is very knowledgeable about the area, as he has lived here many years!

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!