Eriksen's did an amazing job getting my truck in and getting it all fixed up quick plus giving me a…read moregreat deal definitely recommend!

Our family decided to take a trip to the U.P when on the way to we heard something hitting the…read moreground smh. With 4 kids how could something possibly happen and why! So we pulled over and found our muffler laying on the asphalt. I called a few places with no answer. Finally this placed answered and I was there with my car getting worked on within 15 minutes! The worker was so nice and even tried to cut us a deal because he knew we were on a family trip. Hands down one of the best places I've been too. Wishing we had this kind of service back at home!

Wow, Steve is honest, helpful, and kind! What more could you want? I SO appreciate all those…read morequalities when needing emergency repair when on the road. Thanks, Steve! Highly recommend

This garage is wonderful! My mother was panicked yesterday after her muffler and underbody were…read moredamaged on the ferry, worried it would ruin her camping trip with her grandson. She took it to Downtown Garage, and it was fixed in less than an hour for a more than reasonable rate. Considering taking my own car in before we head back downstate. Thank you!!

On vacation in the Charlevoix area, we experienced what no vacationer wants to experience: car…read moreproblems. Specifically, a flat tire. Bad luck. Good luck: this business was just a block away. We slowly drove our car into their very busy shop on a Thursday morning and were immediately greeted by two staff who left a project to help us. Within 10-minutes, they had our tire off and in a tub of water to find the leak. Because we had driven a while on a low tire, unknowingly, there was evidence of side wall damage. We dreaded a big bill and long wait. More good luck: a screw was retrieved, the pressure left in the tire was adequate to not ruin it and our hole was foxed within 15-minutes. The auto repair staff and office staff were all wonderful. They were reassuring, honest and made us feel at home. They could have easily put us at the back of the line (we are out of towners) or sold us an expensive new tire. We walked away with a $25 repair bill. They even let us keep our car on their property while we went to breakfast and explored downtown on bikes. You don't find business like this these days. Please give them your business and respect. Wish we lived closer. They would be our go-to for car repairs.

People and experience, this is a well run business. We are fortunate to have them in Charlevoix.read more

I stopped in today with a bolt in my tire and was expecting to pay for a repair. The team took care…read moreof it quickly and professionally, and there was no charge. Everyone was friendly, knowledgeable, and respectful. Experiences like this are why customers come back. Belle Tire has definitely earned my future business for tire and vehicle repairs. Thank you to the entire staff for the outstanding service!

Easy to get in for an appointment. They had the tires in stock that I needed. It wasn't cheap by…read moreany means but I'm happy with the results. My truck is driving much better than with the old tires.

Free inspection, great service, fit me in without an appointment. Friendly knowledgeable staff.read more

My wife felt something while braking our 2013 Prius V with 118K miles. So I called up Boyne City…read moreBrake to ask their opinion. Caleb invited me to stop by and have the vehicle looked at and test driven. A couple hours later I did just that. The man at the front desk, Joe, listened to my description of what I perceived as a potential 'issue' and we took the car for a drive up and down M-75 for 15 minutes. Joe drove and did some things one does to check if the issue could be a bad bearing or not. He noticed nothing unusual during that test or while braking. Upon arriving back at the shop he put it up on a lift to do a visual inspection of the rotors and pads. Not only did he not find anything, he pointed out to me what great condition the entire mechanism was in. He said the pads were good with at least 80% life left. Rotors were good looking, no scoring or corrosion. No charge, just good customer service. For someone like me who is new to the area I need to know service providers who are trustworthy and willing to win my business. Really made my day as brake jobs are not cheap. He invited me to stop by anytime if anything at all seems fishy. I will.

I've bought several vehicles from these guys, and they are awesome! They did recently have a rough…read moretime with an employee who has been let go. Hopefully they can maintain their great reputation through all this!

Be carful shopping here, they are SHADY…read more Currently having a troubling experience with this company. I ordered 2 cars 4 months ago paid a deposit discussed pricing and made a custom order for each one. Rep told me the car takes 4-6 weeks. I paid a 500$ deposit for each car to lock in the deal! I didn't hear from them for 3 months so I called them, they said the previous rep got promoted and this new guy is taking over. Also that the cars should arrive in 7-14 days roughly. I'm at the 4 th month mark and still no update or phone call or anything so I called. Rep said he's sorry the previous rep is fired now, and all his orders are wrong. They said both cars are going up in pricing 200$ minimum more than quoted initially. Up until this point I have been patient and understanding, but this sounds like a SCAM. It sounded as if the dealer wanted to get me to not take my order so he can sell it to someone else. That was my vibe. The crazy part is I paid a 500$ deposit and I have my order receipt also I have my text message thread showing the quotes and everything. I'm currently waiting to hear back from management on how they want to handle this. But it's not too promising update coming as soon as I hear back from them

An employee worked on my truck by the name of Fred ristue. He used a torch and now I can't put a…read morebumper on my truck.

I was very pleased with my first visit to Pleasant Valley Auto. They did the work I asked without…read moremaking me feel pressured into work I didn't need or want. The job was done right and in a timely manner. They even gave me some pointers that I can do myself to keep my car in better shape! Definitely recommend this place.

Insanely rude when talking over the phone trying to get my car in for a repair. Never trying to…read moreget help from Jerry's again.

I had a few problems with my car. Brian took care of everything and even saved me some money. I…read morewould highly recommend this garage.