used to see a female doctor here as i requested, she must have left and i wasnt aware i would have…read morea male doctor for my visit. started fine but by the end of the visit i felt very uncomfortable. to my ladies that like their female docs - skip this practice if you cant see one. just a heads up

I have had an amazing experience here every time! All staff, including the front desk staff, from…read morethe assistants to the physicians are all amazing!

Horrific experience with office manager out of Lincoln, refusing to give my kids their flu vaccines…read moreuntil we paid an outstanding bill that THEY BILLED TO THE WRONG INSURANCE and insisted it was my error. This has happened twice prior in my 6.5 years of bringing my children to this practice but I never EVER would have thought they would put a bill above my children's well being, especially one that was in THEIR ERROR. Love Dr. Maranzano but will be going elsewhere because of the office staff.

My kids have been patients here for 6+ years and I'm happy with them. The doctors truly care about…read moretheir patients (especially my favorite, Dr Madras) and the office staff does their best to get your sick kid in ASAP. Are they perfect? No, but what healthcare provider in this day and age is? Sometimes there's a little bit of wait to be seen, but that doesn't matter to me because whenever there's been an emergency my kids are always seen immediately and in non-emergent situations, by the time my kids are seen, the doctors always spend quality time with them. The only reason they aren't a perfect 5 stars is because there often is a wait if you don't schedule your appointment first thing in the day, but if I could give a half star I would. These doctors and nurses care about their patients and families and I wouldn't go anywhere else. Our family has grown with this practice, from nervous first time parents to older kids with crazy allergies and I've never felt like our kids' health and well being wasn't the physicians' top priority. Now I'm off to give them a call to deal with season allergy issues :)

My experience with Infinity has so far been 5 star. I don't really need "sick care" and I…read moreappreciate enormously Dr. Cunningham's focus on "health care" I.e making sure you don't get sick in the first place and if you do, figuring out the root of the problem rather then just prescribing something for the symptoms. Service is also excellent with immediate responses to all questions or needs. I recently had to get a Covid test prior to a flight and a negative result no longer than 48 hours prior to arrival was necessary. Since the flight was 19 hours that left a very short window. I contacted Dr. Cunningham and had a test scheduled within the hour and the results back the next morning.

Great practice, I would highly recommend. Same day appointments most of the time. Both are easy to…read moretalk to and listen to what you have to say. You are never rushed in any way. The staff is excellent. if you have a problem you have the option to use an app to text over any questions direct to them.

Love this place. I trust them with my life, literally. Very prompt, always provide a full…read moreexplanation, they never hesitate to refer you to someone else if their expertise is greater in that particular area. The folks who answer the phones can be a little harried at times as it sometimes gets very busy. But I'd recommend these folks to anyone new to the area.

I've never had an issue with any of the medical personnel, but the office staff leave a lot to be…read moredesired. Trying to get my records sent to a specialist takes over a month because of the run-around they give you.

Wish I could give her 0 stars. Added $294 to a bill for a routine physical because SHE asked me…read moreabout concerns I had in the past. I demanded an itemized bill from the office, in writing, and they never sent it, a violation of state law. Then, because I kept asking for the itemized bill, she dismissed me as a patient. And she was 40 minutes late to that appointment, and saw me for all of 7 minutes, if that. All around just the worst experience I could've had. This is an awful doctor.

In Oct, 2021 I met with a physician at NAMC as I wanted to transfer my care to Sturdy. At the front…read moredesk I filled out the forms to have my medical records sent to NAMC. Today, 1/20/22 I drove to NAMC to see if my records had been received and was told they were not. I then drove to my current physician's office asking if they had received a fax request for my medical records. It turns out the office staff at NAMC never sent the requests for my medical records! As a result, I will not be leaving my current doctor because if the NAMC office staff cannot handle 2 faxes, I will not put my health in their hands. Another problem with this facility is it is very difficult to get a hold of them by phone.

my doctor deserves 5 stars but to call for an appointment is the most horrible experience, I called…read more6 times in a row someone picked up the phone twice and hung up, no one ever answers the phone, also for the times a staff member did not pick up the phone and hang up on me I was on hold for a total of 45 minutes between all 6 calls. VERY BAD RECEPTIONIST!!! I don't care how busy you are this should never ever happen!!!

I did have a great provider at this practice- however, there was an incident last week where I…read morespoke to a secretary (not sure who) but she was extremely rude and unprofessional. She HUNG the phone up on me and 3 days later I received a certified letter in the mail from the postoffice modelers stating they were parting ways with me!

I was calling/translating for an appointment for my sister since she doesn't speak English,l was…read moreasked a question that was directed at my sister and I said one second to ask to my sister when I hear the receptionist talking about me on the line saying she was going to hang up on me for not answering, even though I was attaining the answer from my sister. I personally have had no problems with this place, besides the receptionist, she was very impolite, something that's essentially for the job she possess.

Physicians here don't care. Needed renewed meds that I take…read moredaily, Doctor refused to perscribe in lieu of my primary care being on mat leave. Find ANYWHERE else to go...

I've had two office visits already, and have to say, the individuals at the front desk are super…read morekind! The wait was simple and easy. They show deep care towards patients, and the lady who first walks in to record everything is super sweet. She's a pro at administering needles, didn't even feel a thing. From what I've seen at this location, they offer general primary care, and dermatology. Not sure why there have been so many negative reviews, but from my previous visits, it's been an enjoyable experience. The building is super clean and new, and they show care for the property and for their staff.

Dr Lucey is a wonderful doctor. When I was a new patient he was so thorough which was different…read morefrom my former doctor. I highly recommend him. He found issues with me that no other doctor ever found. I feel safe and well cared for with Dr Lucey. Thank you! -Romdoul Ky

Which organization closes outpatient blood work services on Saturdays? 30 min drive for naught!read more