ask for monica. if you ever need a great service representative. she will make sure you are well…read moretaken care of. she is very caring and consientious.

I have had several experiences with these guys and none have been good. I vowed not to use them…read moreagain but felt, "what's the harm in me just stopping by (convenience only) to ask about the service message I get on my Uconnect everytime I start my engine"? I was told the identical story each time I stopped by (3 in 6 months); "we are waiting for Ram to come up with a fix for this". I was leary of what I was being told and my truck was about to be out of warranty, so I went to another dealer. You guessed it, Lithia of Corpus Christi was lying again. I frankly don't understand why they do this. This time I will not stop by there for any reason whatsoever. They are even on the Stellantis radar for not being a reputable warranty dealer!

The dealership itself is great! Got a 2024 tundra a few years back for a great deal & most of the…read moresalespeople are great and helpful. On to the service department....front desk associates? Awesome. That little old lady with an immense amount of energy everytime I go there?...10/10 she needs a raise. The actual service to the vehicle?....yea go ahead and pitch a tent because you're gonna be there for hours and hours....and some more hours on end waiting. 4-6 hours for an oil change. Currently getting my tires rotated (takes the average person about 30 mins or less)....its been 2 1/2 hours. Maybe. They work union hours? Idk but damn they SUCK

Worst dealership experience I have ever had with the purchase of my sons car…read more They sold me a car that has spend its entirety in the shop getting repaired and the dealership has refused to help or simply just ignored my please for assistance with the vehicle repairs or simple to just take it back. I will never go back to an Auto nation nor will I ever recommend them to anyone.

My name is Richard Ramos. Recently, I purchased a vehicle from Patsey Fowler at AutoNation GMC in…read moreCorpus Christi. I'm a 49-year-old man who has owned multiple vehicles. In the past, I've purchased two Corvettes, one Tahoe and used BMW X6 from AutoNation dealers in Corpus. I must admit that purchasing this vehicle was the most professional, personal, and enjoyable experience I've ever had. I've never had a salesperson in my life who went to such great lengths to ensure that all my expectations were met. Patsey not only ensured the deal was completed but also continued to check up on me to this day to ensure my vehicle met my satisfaction. She exceeded my expectations. She's an asset to your organization. I'll be recommending her to everyone I know.

Whether you're local to Corpus, or far away, Jacob Ponce will make sure you receive the vehicle you…read morewant. I found a vehicle online, but felt there was no way I could go pick it up...maybe if I flew down and drove it back. Marcus and Jacob worked a deal to get me the vehicle after my requested repairs/updates were completed. There are local automation locations to handle any after-purchase maintenance. I'm giving this a solid 4-star because of the ransomware issues and difficulties in getting responses. Maybe all the car dealerships are struggling with those so I might just come back to this later and add a star.

Bought a Kia several years back here, in for oil change this am. I have always found the service…read moredepartment friendly and courteous. Hate to spend my Saturday on an oil change but if you have too, they have a clean cool waiting room with feee coffee and cookies so it make a it a better experience. Our vehicle purchase was also one of the few new car buying experiences I have had. Sales staff was also very friendly up front and helpful. I highly recommend.

All I can say is that they will lie right to your face. We leased a car March 18 and traded our car…read morein, with half going towards lease and half coming to us. We are from out of town and we were to get our check on the 20th on our way out of town and they didn't have it, so agreed to mail that Monday the 23rd. We have not received it yet and it is April 8th. I have called numerous times to only hear a different story and promised each time. They have no respect for their customers and they continue to lie. I'm very insulted by the fact that they believe I'm that stupid to believe their lies and very disappointed that they are so incompetent to issue a check. BEWARE THEY DO NOT STAND BY THEIR WORD.

Was car shopping and test drove a few vehicles. I received decent service at all of the dealerships…read moreI visited, but none were as great as our Honda experience. Steve, the salesman, was more than a salesman. He answered all of my questions in a professional manner and if he didn't know, or wasn't sure on something, he would ask. I ended up signing paperwork late in the evening and decided not to take the car that night. While the car I originally wanted was getting detailed they noticed some issues with the paint and fixed what they could, but there were still issues. Steve, being the person he is, was not about to let me drive off with a vehicle that had any kind of issues. Luckily they had another car in the same model and color and we just re-signed the paperwork. Great service all around. Thank you for everything! PS - If you go to Honda looking for a vehicle, tell Steve Ariana sent you. You will not be sorry.

They will pressure you and rip you off. They sold me a car that was deemed dangerous one year later…read moreand they completely turned their backs on me. If you do go to these dishonest people, bring the vehicle to mechanic the same day. That way you can get your money back.

Roy T!!! You are the man!…read more I was searching for a C300 with specific features and found one 3 hours away. Roy and I handled all negotiations over phone, text, and email before I made the trip. When I purchased, there were no surprise fees or charges. What I really appreciated was being treated as an equal by Roy as well as the entire dealership. There are plenty of times where professionals will discuss with my husband even though I am the ultimate decision maker for my car. Minor details that could've been a hassle if it wasn't for Roy's communication, follow-through, and general professionalism: - The C300 had a few small paint chips from normal wear and tear. - The spoiler wasn't attached properly Solutions: Roy said he'd mail over a touch-up kit, and he did. He also advised me to take it to my local Mercedes dealership for warranty repair (I didnt have the time to wait for the service to be done same-day at Ed Hicks). I followed up with my local dealership and like roy said, it was covered under warranty and everything went smoothly. The whole experience was easy, honest, and pleasant. I'm planning to buy future cars from Roy

I regularly purchase vehicles out of state and rarely write reviews, but this experience stands out…read morefor the wrong reasons. I agreed to terms on a car and was ready to move forward. Instead, the dealership delayed the process on their end while "checking with other dealers" and handling things internally. During that time -- after several messages, a few phone calls, and multiple days of back-and-forth -- the car was sold to someone else. This wasn't a case of a last-minute competing buyer. It reflects a lack of deal control and a willingness to continue shopping a vehicle even after terms are agreed, without clearly communicating that to the buyer. At the level of purchasing a $90K+ vehicle in cash, there should be a much higher standard of professionalism, transparency, and follow-through. Instead, I was left in limbo while the dealership continued to pursue other options behind the scenes. The result was a complete waste of time and a breakdown in trust. If a dealership is not prepared to secure a vehicle once terms are agreed, that should be made explicitly clear upfront. Proceed with caution, and make sure you have explicit written confirmation that a vehicle is being held before assuming a deal is in place.

A Special thank you to John Aguirre and team for helping make this such an incredible experience…read more My husband is absolutely thrilled with his pickup! John provides outstanding customer service and is always straightforward, honest, and professional. The quality of the vehicles he offers is second to none, and he truly takes care of his customers. I've been doing business with John Aguirre since the 1980s, dating back to Pagan Lewis and that level of trust doesn't happen by accident. Over the years, he has consistently delivered excellent service and quality vehicles. I wouldn't buy from anyone else. Thank you, John and team for another great experience and for helping make this special purchase one to remember!

Liars liars like democrats!! I had a very bad experience…read morewith this seller. I bought a vehicle from overseas.I asked John several times if the vehicle was in good condition, he replied that YES YES YES, the vehicle was working perfectly!! But when I received it some time later, the vehicle was in a deplorable condition. The brakes were ruined, the undertray was missing, the interior of the vehicle was absolutly dirty, the rear rims were cracked, a front tire was damaged, there was a problem with the steering rack that I had to change. So NO, this car was not in good condition, but in shitty condition. This is just disgusting from primetime auto to sell this car while it was in this condition and while I live abroad. These are crook ways!! And that's not how you do business!!! If you buy a vehicle from them you better look at the car from every angle, because at primetime auto we are liars like democrats..

Was on vacation and started experiencing issues with my Silverado. Called to get a quick emergency…read morevisit and the rep was able to help me over the phone. Ends up, was just the battery!! *Whew* Stopped off at a local part store and the battery indeed sis check out as bad. Replaced and no issues after. So much appreciated the rep help over the phone and saved my vacation!

Had my car in the shop for 5 months and the dealership sent it home with "repaired" to just find…read moreout they cleared the code and didn't work on it just to have it back to them the next day for the same issue. Then after having it for months later they tried to get me to pay for a 1900 repair that it didn't need just for me to pick it up to take it to a local mechanic and it was just a leak they had nothing to do with what they were trying to repair.

Excellent Service... Robert Flores was awesome…read more.. They were able to repair my 21 year old Ford Fuel problems..

I went in to buy a used 2016 Corolla and came prepared with research and the vehicle history. The…read moreexperience raised serious concerns. The salesman confidently told me the car did not have a CVT transmission. It does. When I asked whether the transmission fluid had been serviced (it never had, across 159,000 miles), he refused to do a simple drain and fill and compared it to "back surgery on someone with no back pain." He handed me the dealership's own internal repair order, and that's where it got worse. It listed an "A/C Evacuate Recharge" that did not match what AutoNation reported to Carfax. It also documented a cooling system leak diagnosis, a cooling fan replacement, and a suspension/steering repair, none of which were disclosed to me. A cosmetic repair package had been declined internally, and two prior damage events on the Carfax were never mentioned. When I asked questions, the answers disappeared. The salesman repeatedly said he "wasn't a mechanic," couldn't find anyone who was, and didn't know how to find the information in their own system. The moment I started asking informed questions, his demeanor changed entirely. I did not buy the car. I purchased from another dealership the same day and was treated with honesty and respect. I documented everything and filed a complaint with AutoNation corporate. I asked only for accountability and better training, no compensation. The full story, with the actual documents, is here: thereasonablecustomer.com Reasonable customers deserve honest answers. I didn't get them here.

I purchased a new Rogue in January and it has a starter hesitation. It has been to the dealer…read moretwice for a total of 17 days . Despite the fact that I have recorded the sound of my car almost every time that I start the vehicle and provided to the service dept, they insist there isn't anything wrong with it I would suggest that you go elsewhere for your Nissan if you want one at all!

Had my oil change a months ago by nissan and you know they do their 43 points inspection so this…read moretime had about 2000+ for all that they said needed to be done i said OK. Took it to our auto shop to get done which only cost me 1200. Will today went for my oil change at nissan and here the guy comes with you needed your throttle clean and your brakes change, brake fluid and so on. I think his name waa mike, micheal something with a M. I said really that funny because i got my brakes and rotors and throttle body cleaned last week. You telling me that i have old brakes and the throttle body not clean. I about to go back over there because i have never ever had bas service over there. Then he said oh no if you dont have it done here at nissan then ita considered not done. BUT YOU JUST SAID YOU DID A Multi inspection and you founded all the things wrong. That needed to be done. So basically if you didnt do it there you didnt get it done and NISSAN IS NOT DOING MULTI CHECKS they just looking in the computer and the computer says you didn't have them done here or not at all. I ask him to put that i had them done already. He said he can only check decline or accept SMH. Lucky for me when my husband has stuff done to my suv or cars he tells me and give me the receipt. Otherwise i may be crazy enough to say okay then yes do the work and be out of 1000+. So yea they not really checking anything. AND THAT CRAZY​