Had my car in the shop for 5 months and the dealership sent it home with "repaired" to just find…read moreout they cleared the code and didn't work on it just to have it back to them the next day for the same issue. Then after having it for months later they tried to get me to pay for a 1900 repair that it didn't need just for me to pick it up to take it to a local mechanic and it was just a leak they had nothing to do with what they were trying to repair.

Both sales and service personnel try to be helpful, but seem to have their hands tied by management…read morepolicies to really help get anything done for customers. I have had horrible experiences over and over again. The general manager actually told me he didn't care if their customers were unhappy or dissatisfied because they were always so busy.

Our family bought a new 2026 Escape from Sames Ford. We had a HVAC issue under warranty, and Robby…read morein Service was terrific! Buy a great car from a great dealership, with a stellar service department! The communications were regular with updates. The Escape was ready as scheduled.

they sold me a car that the head gaskets and tranmission blew in 3 months. also had to replace…read moretires first month due to rot. This place lies about the car,won't let you test drive it, lies about post office loosing title so they can get more money out of you. Don't trust .I am having thevstate of texas motor vehicles investigate them.

ask for monica. if you ever need a great service representative. she will make sure you are well…read moretaken care of. she is very caring and consientious.

We feel we were ripped off by Lithia Dodge. We went is to purchace a 2500 Ram that would be able to…read moretow 14,000+ lbs we looked at a 2500 ram tradesman with a power wagon package.6.4 L gas. The sales rep did not make us aware that this truck with the power wagon package decreases the towing capacity to 10500 lbs. They went ahead and sold it to us anyway. We looked in to getting a goose neck / 5th wheel and was made aware through research that the truck does not have the towing capacity to haul a 5th wheel. We went back to dealership and requested they fix this problem, they had very little to no knowlege on what they were selling us. They gave us no choice but to do a full trade in and lost minimum of 30 % right off the top.We were put in a fraudulent situation and will be contacted an attorney to see what options we have. I highly recommend you think twice about buying a vehicle from them. They act like they are working with you but all they are doing is ripping you off to make a sell no matter the consequence of the customer.

A Special thank you to John Aguirre and team for helping make this such an incredible experience…read more My husband is absolutely thrilled with his pickup! John provides outstanding customer service and is always straightforward, honest, and professional. The quality of the vehicles he offers is second to none, and he truly takes care of his customers. I've been doing business with John Aguirre since the 1980s, dating back to Pagan Lewis and that level of trust doesn't happen by accident. Over the years, he has consistently delivered excellent service and quality vehicles. I wouldn't buy from anyone else. Thank you, John and team for another great experience and for helping make this special purchase one to remember!

We came to Primetime Auto after we had gone to a few other dealerships...we spoke with John. We…read moretold him what I needed versus what I wanted...and what we got was above and beyond! They have an amazing way of making you feel like family...he explained everything and made sure we understood...he answered every question we had honestly. I left the lot with not only what I needed but what I wanted as well! He was truly God-sent! Thank you so much for all you did to make this deal happen! We will definitely be a returning customer! May God continue to bless your journey Mr John and all your employees as well! Thank you for everything!!!

This is my son car he is very polite and very good mechanic never over charge I'm very happyread more

the best of the best here in corpus christi, texas. Works on all kinds of vehicles but his…read morespecialty are diesels. he tells you how it is and will get your vehicle running in no time. aside from fixing your car, he sells vehicles as well. used but ALWAYS in good condition. this is the place you want to go when you're having issues with your car.

Excellent family-owned business! The level of honesty and customer service here is unmatched…read more I cannot recommend juicy motors enough. I came in during an incredibly stressful time dealing with a dishonest mechanic elsewhere being without a vehicle , and the whole crew here went above and beyond to help me. They provided the best customer service I've ever received, gave me great advice, and made sure I left in a perfect, reliable vehicle at a great price. If you want to buy from people who actually care about their customers, come here!

Just got a Honda fit sport New ac brakes…read moreGreat car cold ac Runs well Great company Got a suburban last Year great truck Dog loves it loo Juicy motors terrific

My experience with Allen Samuels was the best customer service. My Salesman Bob, was such a great…read morehelp and very understanding that I did not want to get myself into a used vehicle, because my dad was my mechanic, and I did not want to have any problems in the future with a used vehicle. Bob was very kind and assured me he would do his best to help me get the price to where I felt comfortable. Also the finance person (originally from Alice,TX), whom I regret to have forgotten his name, was such a great help as well. It was after 8:00 on Friday and he was so joyful and happy.He did his best to keep a smile on my face, which was AWESOME! They made my experience with buying my first new car the best they could, under the circumstance of my father not able to be with me. Thank you guys! Glad to be the first reviewer:)

Never going to waste my time here again. Monique Lara and the finance manager tried sticking me…read morewith a 11.6 interest rate and my credit score is above 660. I took my keys to my trade and ran. Thankfully I didn't fall in trap of smiles and making me feel like I have a low credit score and couldn't get anything lower than what they offered without money down. Ha I now have a 4.2 interest rate on a 2014 Silverado Texas Edition no money down from Automation Chevrolet...shame on Allen Samuels teaching bad business to their employees.

I did not purchase a Subaru from this dealership, but I did research which dealership in Texas…read moregives the most fair and honest extended Subaru Warranty pricing. After dealing with my local dealership trying to get a fair price for the Subaru 10 year / 100K mile Gold Plus extended warrant I contacted Kelly O'Brien @ Hicks Family Subaru. He responded quickly and beat my local dealerships pricing by $500.00 . This was after my local dealership gave me " the rock bottom price " and " We're not making any money on this " per my local dealership. I want to thank Kelly O'Brien for being honest and fair on the pricing and I appreciated this greatly. If this dealerships sales and service team are as fair and honest as their finance department you can't go wrong buying a Subaru from Hicks Family Subaru. 5 stars and that says a lot when it comes to reviewing car dealerships. Thank you.

My wife and I visited Hicks Family Subaru on Monday, March 16, 2026. No one greeted me or my wife…read more No sales person on the floor. Plenty of people millng around, including customers who were there for service, along with employees who wouldn't make eye contact or say "Hi" as they swiftly walked by us on either the upper level floor or lower level of the showroom/service area. We got tired of standing around by ourselves, so I walked up to the only vehicle on the floor. I began to examine it as obviously as possible. I opened and closed doors and stood looking at the stuff under the liftgate. I bent over and looked deep inside to examine the glove compartment, the center armrest and the other aspects of the interior... still "nadda." They don't look as throughly at cars that cross the border as I did at this floor model. I walked over to the reception desk, the girl sitting behind it looked up with a blank expression and flatly asked if I wanted something. No greeting, no "Hi, welcome to... " I smiled and asked somewhat lighthearted (and perhaps a little sarcastically) if they sell cars here. She replied, "Yes, both new and used." Long pause... long lingering pause.... before I had to actually request to see a sales person, of which she admitted she had no idea where any of them were. She picked up her phone and made a request for a salesperson to come to the showroom. We waited... and waited... and waited even longer before turning around and looking to my wife. We'd had enough, and I announced (rather loudly) that we were leaving. No apologies from her, no effort to stop me or offer any assistance. My last words before exiting were, "I can't believe nobody wants to sell me a car here." We stopped on the lot for an obvious moment, and peered through the windows into several cars on the lot as we headed back to our car. No one came out there, aside from us. Guess which Subaru "Family" Dealership won't get our business in Corpus Christi, Hicks Family Subaru.