Made a last minute appt and these guys jumped in and did a full brake job on my Moms old 2013 car…read more The work was great and the price very reasonable. They were very friendly and professional. They completed theor work timely and efficiently. They finished in 4 hours when we thought it might take a full day. There is no place to sit and wait but a Publix across the road that has an upstairs sitting area w water and restrooms that are very clean. These guys rock!

We take our vehicles to this shop because they have always been honest about what needs to be done…read moreand pricing. Highly recommend!

Randall and Randalyn really saved me today, as I was stuck on the side of the road with nothing to…read morework with. They drove way out of their way to get me back on the road, and I want them to know how very much I appreciate it. These are great, honest folks! Thanks so much! -Nick of O'Reilly Auto Parts

WARNING: DO NOT TAKE YOUR VEHICLE HERE They quote you one…read moreprice, trap you to pay another inflated price then simulatenously threaten to place a lien on your vehicle if you don't pay the inflated price in 3 days all while suddenly demand a different form of payment when they realize they can't piss on your leg and tell you it's raining....they sabotaged other components of my vehicle purposelfuly after I exposed and challenged them on their demonstrated shady practices. Despite knowing their $1100 quote was $300 higher than the competitor I just want to get it done so I'll agree to go ahead and have the work done to save myself some hassle and back and forth.....that +$1100 changed to +$1600 9 days later....almost every interaction, update on progress was initiated by me... unacceptable What happened...I was traveling to Birmingham and had been on the road for 2 hrs 11 min when I noticed the temperature gauge increasing...never went to hot, just went up to about 3/4 the way ...soI pulled over parked, towed it to a business for a diagnostic...didnt go with that location because I thought that that was too much work that was being recommended considering I drove over 2 hrs before noticing the gauge escalate a smidge. Fast forward, JONES OFF ROAD was recommended by another business owner that advised he service all of his work trucks there. Prior to that recommendation, I had a diagnostic at another local shop that quoted $831. I personally thought there was no way to drive 2 hours with a bad radiator, leaking water pump so I opted to go with Jones Off Road. HUGE MISTAKE: Everytime there was communication told me that once my truck arrived they'd be able to get it back next day... Fast forward 9 days later when I go to pick up my vehicle there was an exchange of words as I confronted the human, Nikki, about the fact that they had switched up pricing..... on top of that I called out that the itemized bill that she refused to give me prior to my arriving clearly showed that they had doubled up on the retail price for both the water pump and the radiator.... Of course she didn't like that and disputed that fact until I told her that I already had parts prices prior to allowing them to move forward.. based on their recommended parts and repairs by phone,Is hung up and called as I awaited a call back from her husband who would soon answer my questions about why he recommended what he did ... My truck, prior to being dropped off to them had a fresh paint job so of course I proceed to go out turn on the truck to let it run to make sure it does not overheat, also to make sure that there are no visible leaks, and do a full walk around to make sure there's no damage to the exterior paint job which was fresh,,,painted prior to issues.... Since the truck was on and I was inspecting things before getting back on the road I, of course make sure my lights are still bright make sure my signals and my brake light work which is something I do with every vehicle Everytime if I'm traveling out of town... low and behold, my turn signals nor brake lights work..... SABOTAGE ...I have a video that was taken before it came to the JONES OFF ROAD that shows the gauges,

I went to this center near their closing time, but the service manager, Jordan not only…read moreaccommodated my service needs, but he was friendly and professional. I knew from his look that he was as tired as I was after a long day at work, but he didn't complain and even gave me a service discount. Amazing! They earned themselves 10 new customers that night. P.S: Their service technicians are ASE Certified.

Absolutely the worst service ever, stay away from this place. Adding insult to injury they didn't…read morehonor the quoted price after the work was complete. took 3 hours longer than expected.

Elite is gone and ATO is awesome 5 stars all the way. ATO took over the building Elite was in and…read moreATO hasnt changed good people quality people with quality builds.

I would not recommend. Took my 4runner in for an estimate to replace a 3" lift. Got the estimate…read moreand they identified other issues with the vehicle. I told them I would take it to my mechanic to look over the additional items they found and bring it back for the lift install. Charged me a $165 diagnostic fee that they told me would be applied to the job when I brought it back. After ordering the parts from them I wanted to review what I owed for the job before the installation started. They then told me the $165 diagnostic fee would NOT apply to the job. ARE YOU KIDDING ME? They want another $1150 for an alignment and to swap out control arms and front/rear shocks. INSANE!!!!! If you add the $165 diagnostic fee back in that is $1350. Oh yeah, don't forget the additional $100 shop charge. So now we are up to $1450. As my late father would say, "They are crooks." To date I'm out $1749.77 (includes part cost, $165 diagnostic fee, 3% credit card fee, and tax) for a Rough Country lift and a set of Icon control arms. I could have purchased the parts online for $1246.33 with tax and shipping included. Cancelled my installation with them. They are not getting a penny more from me. In hindsight, I should have tried to cancel the parts order too. Took my parts and will install myself or go to another shop. When I went to pick up my parts they wanted to charge me $185 tax. 10% tax on my parts is $140.00. They had some added bogus shop fee in with the tax. They ended up correcting it after I pointed it out. Shop around as their labor rate is $150/hr and there are shops in Birmingham with much less labor rates. Also took them 2 weeks to get parts that were in stock everywhere online. They also tried to give me some parts that had been on the shelf for a very long time and where opened. Box was covered in caked on dust and the label was very faded. Rough Country sticker in the box was yellow and faded. These parts were clearly old stock. They denied it. They ended up ordering all new parts, so they deserve a cookie for that. I was warned that they are very expensive but did not shop around. Don't make the same mistake I made. If you get work done at this shop you are getting taken to the cleaners on labor. I would also be concerned if they are using old stock parts as well. I realize running a business is expensive these days and labor rates are up but when you tell a customer that the diagnostic fee will be deducted from the cost of the job and you back track it will piss people off. They are already charging a premium and then pull a stunt like that. I'm fed up with stuff like this. I will take my business elsewhere.

We have used Knight Automotive for years and even after moving 45 minutes away come back to use…read morethem. They are dependable, honest, and do excellent work. They are priced well also so totally recommend them to people in the area.

Broke down on the way to work. Had my truck towed to Knight as a first time customer. They had the…read morealternator replaced and ready by the same afternoon! Fast and dependable service!

Driver of empty tow truck was stopped at a red light sticking partway into a busy intersection and…read moreinsisted I had to back up for their convenience when I pulled up behind to wait for the light too. I am disabled, drive a 2012 model without a backup camera, and cannot safely look behind me to back up in traffic, and I told the driver that. He called the sheriff with my encouragement, who was helpful in resolving the situation. This company's tow drivers have no consideration for a disabled senior driver!

Don't recommend, literally left my car scratched and took bumper off just because he said it was…read morehard to put on truck. Also said 1 price on phone and charged me even more and wanted tip. like what

Patient and knowledgeable staff. They offer a ride range of services-time, remote start, etc. Got…read moremy car windows tinted and was pleased with the service & quality of their tint which is of the best... Llumar Ceramic!!

I went to the drive shop to get the windows tinted on my regular cab truck, i set up the…read moreappointment 3 days in advance, I got there and the guy said it should take 2 hours, it took every bit of two hours and then some, about 2 hours and 15 minutes. The man brought my truck around, explained everything about how the tint needed to cure, he took off 10 dollars of labor because the tint went on easier than expected. The only reason I did not give 5 stars is because the service over phone is awful. I am trying to install a radio and subwoofers through them, 600 dollars worth, they gave a good price, but said the sub box I needed was not in stock at the distributor, which is understandable it isnt a normal box. The man said it shouldnt be more than 3 days before it comes back in stock, 5 buisness days later they hadn't called back, so I decided to give them a call. The man said, it is back in stock, but he will call back, I gave him my number. It is understandable if he had a customer he was helping, but he never called back. this has happened on 3 separate occasions. In store they are great and friendly people giving you the best bang for your buck, with good prices, but they fall way short on their memory of call back promises. I would recommend going there for the service, but if you want anything done do it in person not over the phone.

I asked for 1 rotar on my left brake and two new pads on front left and right brakes got two rotors…read moreinstead because they thought she's a woman she knows nothing and we can scam her I'm totally disappointed do not take your car here and look at your receipt before you leave always because they will trick you into doing more than you need I was never told I needed two rotars just brake pads that wasn't discussed at all they even called me at work before doing anything to the car and two rotars wasn't mentioned I even repeated back to him one rotar two pads and he said yes this place Scammed me!

Every time I contactsd them I was warmly greeted & they were extremely convenient to me offering to…read moreschedule me immediately. They were on top of everything & kept me posted throughout the entire appointment. Expectations were always exceeded & with a fair price too. Thank you 280 Auto Service. Will be returning for every service need!