I tried Lowe's and Home Depot, and I'm so glad I went with Exeter Carpet Company. When I called…read moreLowe's they had a deaf person handling the phones. I had to repeat my phone number 4 times in slow-motion. I finally hung up, in disgust. I thought I was being punked. The Home Depot staff were great, but the person they hired to do the estimate wanted me to take out a whole drawer and shelf unit out of the closet, even though it never touched the ground!! Sure, it would take some work to put the rug underneath 15 feet of closet, but come on! They also refused to remove the carpet because it had stains (which is why we needed a new carpet!). Hello?? So, I went with Mike. I did some ground work preparation by getting rid of the rug and pads myself, and taking out all of the staples. I wanted to be sure that the floor was a flat surface and not a pad built upon tufts of old rug and staples. It took me a long time to do it, which suggests that it might not have been done, so I'm glad I did it myself. Well, actually, I got some college kids to do it for me. Mike discounted the price for my prepping for the rug. They installed the rug today, and I'm so happy. When my mother returns, she'll have a whole new bedroom equipped for her old age, looking fresh and new. I'm so happy. My only advice is to be patient. Mike does the work, himself and is likely on jobs when you call him. Be patient, and he'll get around to you. I'm pleased with the selection of the rug and we paid for extra padding, and it feels so good under my feet. My guess is that I'll be hanging out more in my Mom's room, now!

I had gone in the showroom made an appointment, they never showed up, Never called back after 2…read morephone calls. I would Not Recommend this company. ( I had used then before)

We ordered carpet from them, but they haven't actually put it in yet so I couldn't leave a good or…read morebad review

After searching all over we purchased beautiful wool carpeting for 2 bedrooms…read more Before making the final decision they showed us floors they were installing nearby. Their installations are really flawless and they figured out a layout that resulted in very little overage. I've ordered 2 carpet pads from them since and they couldn't be easier to work with.

I can't say enough good things about this place. Amy helped us pick out amazing tile and the…read moreservice was outstanding. She even tried to help us find a new contractor when ours fell through. There was an issue with a third party not giving us all of our order and Amy got down to the bottom of it and resolved everything expediently and professionally. She was great at managing the materials and even gave us a heads up on what other materials for our bathroom would be long lead and that we should look into those. In the end I couldn't be happier with how the tile came out.

From the owner: We are a trusted flooring contractor based in Raymond, New Hampshire. You can trust us to help you…read morefind the right floors for your space - whether you're looking at tile, hardwood, carpet, luxury vinyl, or another type of flooring option. We are sure to make you feel right at home with our friendly service.

My March 27 review at least got some action--a message from the owner. The only contact from him, I…read moremight add, except to ask me to consider taking down the review and promising complete satisfaction. The job was finished on April 15, 19 days after the review. The appearance is acceptable. Granted, matching my old woodwork was difficult and they tried very hard to come up with a satisfactory solution including replacing the wood--twice and sanding and refinishing the stairs (at my expense). The contract warns of unforseen problems with the subflooring. That cost me an extra $5400. I was warned that the walls might be damaged, and they were. I was warned that the moldings might be damaged, and they were. On the bright side, the workmen were friendly and considerate and they worked very hard. My salesperson was also very pleasant and tried very hard to provide a positive outcome.

One month since initial contact and no carpet installation date to show for it. I recommend finding…read moreanother business, especially if you are hoping to get carpet installed on a tight timeline. I reached out to them on 11/25 for a move in date of 12/28, hoping to get carpets installed before then and figured we had plenty of time as it was more than a month out. We scheduled an initial appt for 12/5 and I made sure they knew when the move in date was. 10 mins after the appointment start time and only after I had called to see if anyone was still coming, a friendly rep arrives to take estimates. I inform them up front that we will want a few variations of quotes as we figure out which rooms we want to cover now versus possibly later, and again, when our move in date actually is. 12/10 we get a couple of quotes. We ask them to look at more flooring samples. My partner goes in to grab sample boards on 12/14, we ask for a final configuration of 2 quotes and they send one on 12/17, and the second one on 12/19 after I checked in with them again on 12/18. They only get carpet installs on Tuesdays and Fridays and initially claimed to be able to do it over the weekend of 12/21, but when we pushed them about actually scheduling a day, especially since move in date was imminent, they claimed it would be 12/27 and 12/28. After we reminded them 12/28 wouldn't work since that's move in day, they said 12/26-12/27. It wouldn't have surprised me if something else would've come up that pushed things back by another couple weeks. Their internal communication and organization seems to leave a lot to be desired - there was even one point where the rep who'd visited our home prior called me thinking I was a different client. One of my biggest pet peeves is when a party who has been dragging their feet through an entire process turns around to tell you "timing is crucial". No apologies for delays or indications of surprise on their end when we inform them we will not be continuing with their business. What a waste of stress and time during an already harried period of moving.

ADF was terrific: the office (Pauline) was incredibly patient as we had to repeatedly delay our…read moreinstallation date to accommodate our renovation. When the day finally came, John and Paul did a fantastic job installing our new carpet. They are very skilled and took the time to ensure a beautiful result. We also appreciated the extra care they took to match seams, consult with us on various issues, and cut carpet remnants to put under furniture etc. All in all, we highly recommend ADF and John and Paul in particular.

Had to have the room repainted because of all the damage they caused. Tried to contact managers,…read morebut they were "out of cell range".

it's always a guessing game which flooring company will be the best choice. Depending on your…read morepriorities, you may list these differently, but I can guarantee they all are values that B&C Flooring exemplify as a trusted business. 1. Communication= will someone answer my telephone call, text or email with any question before, during or after installation? 2. Knowledge= does this business know about the product, manufacturer, or are they just a good sales person? 3. Price= is the price competitive with other quotes? 4. Installation = Is the installer someone that is a regular and known for quality work? 5. on time= the appointment to measure, materials delivery, scheduled installation? I'm a "white glover" and expect reasonable cleanup during and after a job is completed. Well, Installers Todd and Bailey did more than a reasonable cleanup! i am exceptionally happy with my new floors!

Outstanding experience with Carol And Brett At B&C Flooring. I was certain I wanted a grey color…read moretile but was undecided when I came into their showroom. I was helped by Brett at first and he showed me lots of different styles.. still undecided I came back the next day and Carol layed them out on the floor and gave me a good minds eye visual and she picked the same one Brett did..so ..great minds think alike. I was having trouble with my contractor so they fit me into their schedule to have them installed while I was on vacation "perfect" I was thrilled to see after a few days how beautiful they looked. For a bit extra I opted for the radiant heat pad for under the tiles to keep the floor warm in winter. Thanks Carol and Brett

This Company no longer Uses in house or local sub contractors...They use A company called Dynamic…read morehome solutions out of Conneticut...Mostvof the time the installers are from another state and they hire alot of Brazilians/etc...They charge mom and pop prices but what you get is lowes/hd quality..stay Local ..

We were looking for hard flooring that was pet friendly to replace all of our carpeting. We are…read morehaving the work done a little at a time and the family room was done a few weeks ago. They were amazing and I am so happy with the work. My family room is beautiful! They did what we wanted at a price better than quoted by competitors, they've been super responsive when we had questions and patient when we took some time to figure things out or when life was so busy we didn't see emails from them. The installers were on time and completed the work in one day instead of two and on top of that they were incredibly kind to my dog. He loved them!

Don Marcotte was excellent to work with! I had 5-6 different contractors come look at an issue with…read moreour master shower, and Don was the one I felt most comfortable with as he seemed knowledgeable, professional, and responsible. When we finally did the work, he and Cameron were responsive, easy to communicate with, good about sending me updates, friendly, respectful and delivered quality work as promised. I would use them again and highly recommend them to others!

From the owner: FREE estimates for flooring and tile - no strings attached ever!…read more We specialize in gorgeous hardwood, stone and tile floors with patterns and layouts that add beauty and value to your home or business, but we also do the regular things like repairs, carpet, and floating and vinyl floors. We've been in business for decades because we guarantee our work, use quality materials and have repeat customers. Call Don to find out why: (603) 235-2024 * Locally owned and operated since 1973