My March 27 review at least got some action--a message from the owner. The only contact from him, I…read moremight add, except to ask me to consider taking down the review and promising complete satisfaction. The job was finished on April 15, 19 days after the review. The appearance is acceptable. Granted, matching my old woodwork was difficult and they tried very hard to come up with a satisfactory solution including replacing the wood--twice and sanding and refinishing the stairs (at my expense). The contract warns of unforseen problems with the subflooring. That cost me an extra $5400. I was warned that the walls might be damaged, and they were. I was warned that the moldings might be damaged, and they were. On the bright side, the workmen were friendly and considerate and they worked very hard. My salesperson was also very pleasant and tried very hard to provide a positive outcome.

One month since initial contact and no carpet installation date to show for it. I recommend finding…read moreanother business, especially if you are hoping to get carpet installed on a tight timeline. I reached out to them on 11/25 for a move in date of 12/28, hoping to get carpets installed before then and figured we had plenty of time as it was more than a month out. We scheduled an initial appt for 12/5 and I made sure they knew when the move in date was. 10 mins after the appointment start time and only after I had called to see if anyone was still coming, a friendly rep arrives to take estimates. I inform them up front that we will want a few variations of quotes as we figure out which rooms we want to cover now versus possibly later, and again, when our move in date actually is. 12/10 we get a couple of quotes. We ask them to look at more flooring samples. My partner goes in to grab sample boards on 12/14, we ask for a final configuration of 2 quotes and they send one on 12/17, and the second one on 12/19 after I checked in with them again on 12/18. They only get carpet installs on Tuesdays and Fridays and initially claimed to be able to do it over the weekend of 12/21, but when we pushed them about actually scheduling a day, especially since move in date was imminent, they claimed it would be 12/27 and 12/28. After we reminded them 12/28 wouldn't work since that's move in day, they said 12/26-12/27. It wouldn't have surprised me if something else would've come up that pushed things back by another couple weeks. Their internal communication and organization seems to leave a lot to be desired - there was even one point where the rep who'd visited our home prior called me thinking I was a different client. One of my biggest pet peeves is when a party who has been dragging their feet through an entire process turns around to tell you "timing is crucial". No apologies for delays or indications of surprise on their end when we inform them we will not be continuing with their business. What a waste of stress and time during an already harried period of moving.

Don Marcotte was excellent to work with! I had 5-6 different contractors come look at an issue with…read moreour master shower, and Don was the one I felt most comfortable with as he seemed knowledgeable, professional, and responsible. When we finally did the work, he and Cameron were responsive, easy to communicate with, good about sending me updates, friendly, respectful and delivered quality work as promised. I would use them again and highly recommend them to others!

From the owner: FREE estimates for flooring and tile - no strings attached ever!…read more We specialize in gorgeous hardwood, stone and tile floors with patterns and layouts that add beauty and value to your home or business, but we also do the regular things like repairs, carpet, and floating and vinyl floors. We've been in business for decades because we guarantee our work, use quality materials and have repeat customers. Call Don to find out why: (603) 235-2024 * Locally owned and operated since 1973

We're in the process of having a kitchen and bathroom floor done by Ed's. The first day the…read moreinstaller showed up with only part of the materials. He installed the kitchen flooring into the bathroom. When he realized mistake, he took it up. He was done by late morning. He had some of the kitchen floor but not enough to do the whole kitchen. He didn't have any of the material to do the bathroom floor. So he left for the day. He wasn't sure of all the material had come into the storehouse or not Since it was only half a day at the house, I would have expected him to go back to the store to see if the material was in the storehouse . Maybe even return to get some of the flooring done on Friday. We had the plumber come in that morning to removed the toilet , they were scheduled to return in the afternoon to reinstall the toilet.We had to call and cancel him and tentatively reschedule him for Monday. Since it was a Friday, we had all of our kitchen and bathroom closet items stored in our living room for the weekend. Sunday, the installer did show up and correctly put in the bathroom floor and started the kitchen floor. Our bathroom floor is the vinyl that looks like stone and it's a grey tone. They installed a bright white molding around the flooring. It clashes and looks awful. The strip they put between the bathroom and the hallway door matches perfectly . When we requested the white molding be taken out and replaced some that matched the floor like the color of the strip in the doorway. We were told they would look around around and see if they had anything in the warehouse, I am sure that they're not going to find anything just hanging around the warehouse. If they don't have anything, they would have try to find something matching, and it would cost us extra. When we hired them to install the floor we assumed that it would be done with matching materials. Now we're being told we have to pay extra. Since we did not get a discount on the floor or a sale or anything else, I don't feel we should have to pay another cent to have the floor install correctly with matching materials . That's a discussion. we have to have later today with the manager. It's noon time Monday and they may have to come back another day to finish the floor. We told them we needed it done before Tuesday because we were having company on Tuesday. We assumed most of the work would have been done on Friday and just finishing touches on Monday. I won't know until I get home from work if they've completed the installation. I wished I had read some of the reviews , which had several negative comments about the installation. Of flooring they did. Overall, I'm just not pleased with the service , the installation or the communication I'll have to wait to see how this gets resolved but I would never recommend them or have them again.

They have hired a company called Dynamic Home solutions from Conneticut...They Hire 3rd and 4th…read moreparty sub Contractors that are usually from Brazil/mexico etc...stay local...Eds is no different than Lowes or home depot now

This Company no longer Uses in house or local sub contractors...They use A company called Dynamic…read morehome solutions out of Conneticut...Mostvof the time the installers are from another state and they hire alot of Brazilians/etc...They charge mom and pop prices but what you get is lowes/hd quality..stay Local ..

We were looking for hard flooring that was pet friendly to replace all of our carpeting. We are…read morehaving the work done a little at a time and the family room was done a few weeks ago. They were amazing and I am so happy with the work. My family room is beautiful! They did what we wanted at a price better than quoted by competitors, they've been super responsive when we had questions and patient when we took some time to figure things out or when life was so busy we didn't see emails from them. The installers were on time and completed the work in one day instead of two and on top of that they were incredibly kind to my dog. He loved them!

I had to paint and replace some steps on my deck. Leo was the only person to contact me from yelp…read more Leo and his crew did a fantastic job in a timely manner between the frequent rains. Leo is a real gentleman and his crew are knowledgeable and helpful beyond expectations: when they were pressure washing the deck my hose broke and they took it upon themselves to buy a replacement for me. Highly recommended.

Was asked for payment because the job was done. Asked me to pay before I could inspect because he…read moreneeded to pay his guys. Shame on me for trusting. Walked into nothing short of a disaster. It will cost more to fix that he stole. Stay away at all cost.

We never knew how much we needed carpeted stairs until we had kids! The new house we moved into…read moretwists and is slippery for our toddlers. Rug depot carpeted both of our staircases almost immediately after we came in and picked out our carpet choice. The service was speedy and affordable. Also, rug depot is a family owned business. The staff here are caring, helpful and honest. Chris does the installations, his father helps with carpet selection and specifications for your location and his mother works on scheduling and coordination. Together, they run a great show and really take care of their customers. We love Chris. He really helped us find the best carpet for our home, tolerated our crazy toddlers running around in the store and in our home, our barking dog :) and also installed our carpets to perfection. He even drove back to the store and rescheduled our second installation because he wanted to make sure the job was done right. He even made two carpets for us out of the leftovers from the job free of charge! A big thank you to the Rug Depot owners. I wish every store was like yours. You guys are awesome. We will recommend you to everyone we know. I also included pictures of sample rugs we took at the store because the selections are great quality and beautifully handcrafted.

Amazing, friendly, knowledgable, quality rugs, Love this…read morestore 472 Amherst Street Nashua