I went into the Magnolia location yesterday. Aaron cut my hair and did an excellent job. The…read morewhole team was friendly, accommodating and easy to work with. Thank you very much for a great expeience!

Critically understaffed. Only 2 stylists on a weekend...with 10 open chairs. The staff was very…read morekind and professional, though.

I loved this place for my haircut. I got a nice scalp massage, some product samples, great…read moreconversation and very accommodating hair stylists. This is going to be my go to place from now on.

Every time I see a beautiful sunset, I photograph it and send it here because, well, the Sky Rocks…read more Expensive but high-quality Salon up in the Woodlands right off the highway in that beautiful Plaza with Gorgeous facades on all the buildings. They do really good quality work here. Barbie liked it a lot the one time we came here but we now go to places closer to our house - if you're comfortable with prices you'll do fine.

5 star service ! Fabulous service, friendly staff, amazing work. Krista has been doing the hair…read morefor myself and she even does children. Very happy with our four-year-old haircut. Staff have a wonderful personality. Really fun Salon.

Arrived for my appointment and was told, "I'm afraid I have some very bad news for you...I don't…read morecut short hair." Ok, is this a professional salon or not? If you don't cut short hair, state that on your website, and ask the person when you call to confirm the appointment what length hair they have. Don't waste my time. Of course, I would have been charged (since they take a credit card to reserve your appointment) had I not showed up...how about paying me because you wasted my time. Really, this was ridiculous!

Everything was done perfectly. Color and trim were done with precision. Have been coming here…read moreseveral years and wouldn't go anywhere else.

Jeanette gave me the exact cut and style that I have been searching for in a long time. She is…read moregreat!

I experienced terrible customer service for the high price you pay. They also do not guarantee…read moretheir services if you are not satisfied.

I've been going to this salon for 4 years and I'm very surprised at the lack of customer service I…read morehave experienced in the past couple of days. They are very quick to blame and not listen to their customers if something does not turn out right. I've experienced some green streaks in my hair and left a message asking to give me a call back. When I received a call back the first thing the receptionist says is well you took a call during your hair appointment ( I'm sure I'm not the only person that has taken a phone call or work call during their hair appointment) and that might be why you are seeing the green streaks. She doesn't sympathize and say oh no , I'm sorry you are experiencing this let's see what we can do. Instead they jump to conclusions and very quick to blame the customer. My hair dresser Ashly never gives me a call back directly to gather more information (3 days have past since I left a message) and to see how we can fix this. Instead she has her sister Amy call me back again blaming me that the treatment did not go the way it should have. After several minutes of her arguing with me she finally scheduled me to come in to get the toner fix. The next day my hair dress again doesn't call but text me that I'm not taking responsibility and putting the blame on her (by the way I have yet to speak with her over the phone). I explained to her I'm not blaming just want to fix the green streaks. She then says she is canceling my scheduled appointment and I can go somewhere else to get it fixed. I've been an easy customer that has spent a lot of money with this salon ($335 for cut, root touch up and toner touch up) and when my hair dresser Ashly wants to move my appointments around to accommodate her schedule I do so with no complaints. When she is working on 2 clients at the same time and not giving me that full one on one experience, again no complains. The first time I've ever reached out about green streaks in my hair and then blamed from the start by the receptionist, Amy and Ashly. Then to top it off I was asked by Ashly to no longer go to their salon. I was never asked to come in to take a look at my hair or let's see what we can do and work with me. It's very hard to get great customer service and I was hoping this salon would have been able to provide that to me. I would say if you are looking for a salon for great service, that will spend one on one time with you during your scheduled appointment time and not bouncing around to other clients, and has fair prices then this salon unfortunately does not have these qualities. I hope they learn from this experience and next time listen and try to communicate in a positive way and compromise a solution that everyone is happy with instead of losing more loyal customers. The below photos are the texts messages I received from my hair dresser Ashly three days after I left a message about seeing green streaks. This is so you can see how they talk to customers.

I heard they were weird, made odd comments and then also asked a customer if her nipples were…read morepierced.. WHO DOES THAT?! whoever the sisters are that work there, you should be ashamed of yourselves.

Update. Dewaine and his wife are wonderful people. They have offered to fix for free.read more

I hadn't dyed my hair in 5 years with trims every other year. I had finally decided I wanted…read morechange. My hair used go down to my butt. I came in because I was referred by some relatives and had been following the Cutting Team on Instagram. I came in for a haircut and a balayage. I wanted a caramel color so that it would be a subtle change. I had let the stylist know that I had dry hair that easily tangled. I loved that as soon as I got in for my appointment the stylists/owners got straight to work with bleaching and separating my hair. When I had previously gotten my hair dyed it was at home with my sister. I had the pleasure of walking around and doing whatever I wanted. During the bleaching process I started to get fidgety but I didn't say anything discouraging about the process. I was confused about why I had to sit for such a long time with the bleach because I only wanted my hair a couple shades lighter. After the bleaching process, I got my hair washed and toned. The toning process took way less time than the bleach. After my hair was done toning, the stylists proceeded to brush out my hair. I had already told them about the nature of my hair and they still decided to use a metal roller brush instead of a wet brush. Because they brushed my hair with a metal roller brush on wet hair, just brushing my hair took so long and there was a lot of breakage. I'm not tender headed but with the amount of time it took to brush my hair and with the type of brush, my head was sore. They finally finished and we moved on to the haircut. When I had walked in to my appointment, they had asked me what kind of haircut I wanted and after I said "layers" they said "okay." I wanted lots of layers but didn't feel like I could say anything after the "okay." It was almost as if they knew what I wanted. I let it slide which was my fault. Since they already knew what kind of haircut I wanted, the stylist just started cutting. When she was done she said, "there, long layers." I didn't think much of it since you can't really mess up layers. After my haircut, I got my hair blow dried and styled. Overall, it took 5 hours for the whole process and I paid $306 after tip. It wasn't until the next day that I could see all the mistakes made. My layers are pretty much nonexistent and someone said they looked "chunky." My hair was also extremely off compared to the color I wanted and what I got. It was too blonde and looked like 2007 chunky highlights. I called back 2 days later to schedule a correction. The week of the correction appointment Texas had a winter storm with power outages and water issues. I hadn't received any calls from the salon prior to the appointment about rescheduling, mind you it was 3 days after the initial winter storm. I texted the stylist about rescheduling and she said appointments were cancelled until they were back up and running. I was understanding and wished her family well. A couple more days go by and The Cutting Teams Instagram made a post about how they were open for business again and yet I hadn't received a call about rescheduling. A couple more days and still no call, I finally called and scheduled the correction. When I came in for the correction I had let the previous and new stylist know that the bottom portion of my hair seemed lighter than what I wanted. The old stylist skimmed through my hair and gave the new stylist instructions. The new stylist was very friendly and made me feel comfortable. She sectioned my hair so that the back of my head was the only thing that was being re-toned. After the toning I got my hair dried and thought everything looked good. When I got home I realized that now the front portion of my head was a completely different color than what was perfectly re-toned. I'm am absolutely disappointed with the customer service. I had extremely high hopes for this place because of the referrals, reviews, and posts. I was let down twice. For my initial appointment I felt as though the owners/stylists were in a rush, inattentive, and cold. I wished the stylists/owners would have noticed that my hair color didn't match what I wanted after the initial balayage session. Had they told me I needed to come back to tone down my hair I would have been perfectly fine. For the correction appointment, one of the owners/previous stylist only skimmed through my hair instead of actually double checking their work and noticing mistakes. Everything seemed so rushed. I would sadly never recommend any of my friends to go here. Attached are pictures of what I wanted, what I received, and how my hair used to be.

Good service. Nice haircut . The girl is awesome. Wish the space is a bit bigger. Will be back if I…read morehappen to be in town

Very friendly, effortlessly polite and respectful. My hair has been going on one or two months now…read moreand I love it. Need to go in and get a touch up but she's a great braider if you're in the woodlands/spring/conroe area looking for a new hair style, this is the place! Clean and organized and lots of options of hair. I still brought my own hair because I wanted a blonde ombré, goddess look lol bet yes she's legit 10 out of 10. And I wasn't there too long. I appreciate that a lot.

I had a great experience with Olayinka. She was very patient and understanding about all the…read morequestions I had before scheduling my appointment for knotless braids (this was my first time getting braids). My braids are gorgeous and I received compliments while shopping today!! I really appreciate that she took the time to discuss how to care for my hair so my style can last. She was VERY professional and courteous. I've already picked my next hair style!! My hair isn't heavy or tight. The length was perfect and I can wear it in a ponytail or a bun. My appointment began as soon as I arrived and was completed within the time frame offered. There was no overlapping appointment with other clients ( This was VERY important for me). It was also very convenient that she provides stretched hair at a reasonable price. I would definitely recommend Olayinka to my friends and neighbors.