Misrepresenting repairs does not earn trust! Definitely make sure you are watching repairs being…read moredone to ensure repairs are not misrepresented! Josh originally diagnosed my radiator having a hole, and that my oil pressure switch needed replaced, and power steering fluid out. I immediately purchased the radiator, dealer said he'd get the oil switch. Later when dealer sent Josh to my residence to get my vehicle up and running, Josh verified my battery needed replaced. Came back the next day and replaced the battery and oil switch. Showed me a valve cover gasket and said he'd be coming the next day to install it. He never showed back up the next day. no communication what so ever. I reached back out 4-5 days later asking if he was still planning to come back. He asked if my vehicle was still leaking fluids. I told him I have not driven the vehicle until I know it's safe to drive. The dealer stated he gave Josh $400 to get my vehicle up and running, checked with Josh to see what was done, got back to me and said that the valve cover gasket had been replaced. I still had issues of a bad radiator and losing my power steering fluid. I asked Josh if I could arrange for these to be taken care of. He wanted me to pay for a third diagnosis, which I agreed but first wanted to confirm this said repair of the valve cover gasket install was completed as stated, his reply "we will no longer be coming to work on your vehicle". $400 Josh got to only replace a $100 battery and a ~$15 oil pressure sensor. A radiator and power steering issues would be more important than a valve cover gasket if priority was getting the vehicle operable. So I got another inspection, the valve cover gasket was not replaced, the radiator definitely needed replaced, and the power steering leak that Josh said was just the reservoir tank was actually a cracked rack and pinion. They later doubled back and said that the valve cover was actually only re torqued, but inspection showed that the valve cover was not touched at all. This was very unprofessional and left me and my baby and daughters without transportation, and cost him and his associated dealership future money from me. Beware!

Josh from Hack It Mobile Maintenance came to my house recently to replace my brakes and rotors, and…read moreI'm really glad I found him! I'd never used a mobile mechanic before, but a friend recommended him, and the idea of not having to sit in a shop waiting room sounded pretty great. Josh showed up on time, was super easy to talk to, and explained everything he was doing in a way that made sense (I'm definitely not a car person). He had all the tools with him and got the job done faster than I expected -- and for a really reasonable price. No weird extra fees or pushy sales stuff either, which I really appreciated. Overall, the whole experience was easy, stress-free, and way more convenient than going to a shop. I'll absolutely be calling him again next time I need work done.

I do recommend this business and have been a customer here as long as it's been open. I remember…read morewhen it was built! I also visit some of their other locations but this is the closest to my home! Fast friendly and reliable Servce at a great price and I appreciate their efficiency!

Mechanic has a trash attitude. He lied and told me they don't do alignments anymore just so he…read moredidn't have to do it.

This is a place where I take my truck - it's one of several locations around town and the one I…read morevisit most often. It's clean and in a super location at the corner of Massard and Rogers.m Avenues. The food are friendly and helpful and the prices are fair - most of all they are quick and fast in/out! Thanks Take 5!

Absolutely TERRIBLE experience. Take5 Oil in Fort Smith (Massard/Rogers) performed an oil change on…read moreour Hyundai Palisade. Ultimately, they installed the oil filter incorrectly (this is confirmed by inspection and in writing by the Hyundai dealership) which resulted in thousands of dollars of damages. After notifying them of said damages, we were told by the District Manager that this would be taken care of immediately. After almost 3 months of waiting and multiple follow up calls, they mail us a $114.98 check which ONLY serves as a refund for the amount we paid for the oil change. Do NOT do business with this company! We are filing our suit with them as we speak!

Stopped here on my way across country due for an oil change and found them on Google…read more Service was fast and efficient and everyone working here is knowledgeable and intelligent They are also very nice

These guys are great. They even drove out to where my car was and fixed it out there themselves…read more Great customer service.

I went to this place because of convenience but will never go back again. They charged me over $80…read morefor a basic oil change. At that price I'd expect them to wash and wax my car as well!! My normal quick lube place and the dealer charge half that much and provide better service.

Trying to up sell.they always recommend replacing everything…read more Don't go here expect honesty

This was my first experience with my own car at a shop. They were super friendly and very helpful…read more He even printed me off a paper to keep track of maintenance things since I am new to it. They replaced my motor mounts and valve cover gasket. They most definitely have my business from now on.

Went in for an alignment. They told me it needed control arms replaced and quoted about $1,000 for…read moreparts and labor. Honestly not totally unreasonable for the job at today's rates. However, this is a job I can do myself to save a few hundred dollars, so I decided to do that. Once I had the parts and got ready to get started, I got the car up on stands...and discovered that the control arms are absolutely fine. No excess movement at all in the wheels, no play in the bushings. I even stuck my pry bar between the subframe and control arm right next to the bushings and tried to force them to shift out of place, nothing. Rock solid and no signs of deterioration on any bushing. Took it to Firestone and asked for an alignment, they came back in about 45 minutes with the report showing it was indeed slightly out of alignment... all fixed and resolved. Seems like just another predatory shop hoping for customers without any auto experience/knowledge they can upsell parts and services to. Watch out if you go in for routine services and suddenly find out your car apparently needs expensive repairs!

Great service, friendly employees, attention to details, and at about 1/2 the cost the dealer…read morecharges!!