I was in a bind and realized I needed a plumber at 3:00 on a Friday. I could not get my usual…read morechoices out that quick. A friend suggested Anytime, and they were able to come out. I didn't read any reviews until after I booked them. as you can see, there are some reviews that might make one wonder. I decided to trust my friend's recommendation and keep the appointment. The sent Donnie and Alex. I explained my worst fears about what I thought the problem could be. They inspected and snaked the main line out to the city run. They confirmed that it was in good shape and just needed some water jetting to knock out some larger root packs. They could have easily turned this job into a lot more and I would have gone right along with it and wrote a much bigger check. They were friendly, didn't seem rushed, and explained everything in detail. In fact, I am calling them again after I finish this review to have them do some other work I need done.

A&E responded quickly on a Saturday morning to our plumbing issue. The highly skilled…read moreprofessional plumbers, John and Justin, were meticulous, customer oriented, and friendly.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

Great service, reasonable prices and did a thorough job. Cleared several slow drains and replaced…read moreshower head.

On 2/12/26 Tech came out from Ypsilanti and replaced my garbage disposal. Chad is his name and he…read morewas awesome. This plumbing company has come out to my condo now 4 times in the last couple of years and I highly recommend them. Always quick and do a great job. Chad was polite and professional and quick. Thanks so much! Sure it was expensive but it was done really well.

In September 2024, Z Plumbers installed a Navien tankless water heater in our home. What followed…read morewas 16 months of ignition failures, cold showers, and a crash course in troubleshooting a device they clearly had no business installing. The unit failed to ignite almost immediately. Their first diagnosis: not enough gas. I had just upgraded my gas meter with DTE, so that didn't sound right - but let's investigate. Their fix months later? Install a pressure regulator because too much gas was coming in. Then in September 2025, they replaced the control valve and other components. Still broken. By December 2025 they removed the very regulator they had installed earlier that year. I honestly started to wonder if they were just throwing parts at it to see what stuck. The real highlight? Every time my wife tried to shower, I had to reset the unit. It got so predictable that I eventually installed a camera and a home automation system so I could reset it remotely. After 5 visits, hours on the phone with Navian, and 5 failed attempts to resolve the issue, my tankless heater "upgrade" became an IoT project, a topic of frequent dinner discussions, and source for frequent profanity-laced screams as my wife was hit with freezing water in the shower. Don't get me wrong; they tried. It wasn't a lack of effort, rather a lack of know-how. In March 2026, a different plumber came out for an unrelated issue. I mentioned the water heater problem. His Navien specialist came out a few weeks later and -- I want to be precise here -- identified five major installation errors in under 60 seconds. Armed with this additional information, I gave Z Plumbers a final opportunity to make it right. They never responded. I paid the new plumber to fix the mess, and the unit has worked flawlessly ever since. I can run multiple faucets simultaneously with no loss of volume or temperature. It's like having a new water heater -- because effectively, we do. Bottom line: Z Plumbers may be fine for standard plumbing work, but tankless water heaters are a different animal. Based on everything I experienced, I'm convinced they do not have the training or expertise to properly install or troubleshoot these systems. Do yourself a favor and find a better installer. You'll thank yourself every morning.

Stay Away! I called this company to clear a drain line after a water back up. After I paid them,…read morethey would not even provide me with a receipt. Approximately one month later, the same back up started to happen again. They would not take my calls or texts so I had to start over with a real plumber who found a major clog in the sewer line that was obviously not cleaned out originally. I wish i could give them 0 stars. Do yourself a favor and find someone else.

I normally don't offer reviews of things I spend money on, but I'm so pleased with the repair…read moreprocess to fix a basement floor storm drain that I want them to have as much business as they can handle. I found the drain full of water and Robbie thoroughly investigated, acknowledging the factors he didn't know yet. He began the repair and we coordinated a thoughtful approach to minimize cost and solve the problem. He had to take an extra day, but made sure he didn't leave the job before it was done for another appointment. I won't have to look further for future plumbing issues.

Tom is always quick to reply and so easy to work with. He explains things in a way that is easy to…read moreunderstand and is very helpful. He is always my go-to for any plumbing needs and I highly recommend him to anyone!

Tom McCoy called yesterday after I left a message. Set up the next day at 5pm. At 6 pm called got…read morean answering machine left a message. No call, no show.

Great service in every way! Schedule, price, and professionalism. Repair was completed safely and…read morecorrectly with protection to my newly finished basement...they even assisted with our insurance claim. Jay and his team are the best! Call them first!

Great plumber! I was very impressed with the way he handled the job and explained everything to me…read more The price he quoted was exactly what I paid. Will use him again in the future no question.