Had a leak in our downstairs bathroom, and this company was referred to me by my friend, and…read morerealtor Laura. Although other companies contacted me via yelp, we decided on Drain Away. So when I called, Bonnie answered, she was so pleasant on the phone, I knew I got a good one. It's a Friday, people are busy, but she was able to squeeze us in for the afternoon even last minute. Then John shows up to check the situation, was up front and honest with us. And the most economical way to fix the situation. Basically we only paid for the service call which was not much, and my husband will fix it himself. Plus John also referred a reliable contractor to remodel our home as well. So when we are ready to redo our whole house repiped, Drain Away will be the ones to call. Honest, reliable.

I could not be more pleased with the service I received from Drain Away Plumbing today. After…read moredealing with a leaky outdoor faucet that was stuck in the on position for 3 days, I was ready for anything. What I got was a pleasant and straightforward replacement experience and at a pretty fair price. I phoned the company around 10 this morning. Left a message with a young lady and had a call back within an hour. Aaron told me he would be to the house sometime after 1pm. TODAY! Aaron showed up almost exactly at 1pm! Score! He took a look at our 30 year old hose bib and gave me several options. We could try to fix it ourselves, he could try to fix it, or he could replace it. The cost difference for him to repair vs replace was not much (in the grand scheme of things) and after a quick phone call to the hubby, we decided to be done with it and not worry about it again for 15-20 years. Aaron had all of the necessary tools and parts in his truck (which was clean, newish, and well-maintained) and had the job done in about an hour. The job required a small square of drywall be removed for access and he was very careful not to make a mess. In fact, I don't think there was any dust left at all! He repacked the space with the insulation also, which was very kind. I was able to pay with a credit card (I think they will also take a check) and received a detailed invoice for future reference. He told me a job like this they would guarantee for 5 years, which sounds reasonable to me. I really can't thank Aaron and Drain Away enough. They are spot on, top notch. I would definitely call them again if need be, without hesitation.

Green Planet Plumbing got the job done in my nearly 100 year old house replacing old galvanized…read morepipes. They were organized, professional and friendly. I highly recommend them and will use them In the future.

Super helpful and reasonable. Came out quickly and fixed the leak. Would happily hire them again.read more

If I could give negative stars, I would. This has been one of the worst service experiences I…read moreever had in my life! Aqualine was assigned to me by American Home Shield for warranty repairs. Aqualine Plumbing didn't even do the most basic parts of their job: showing up for their appointments, communicating with the customer, following up, ordering parts, nor scheduling the actual repair work. Total failure in every way. They failed to show up for the first appointment on 7/26/2024 scheduled between 12-2pm and I had to call them several times to find out if and when they would be arriving as it got closer to 2pm and beyond saying they would be there. When I made my last call I made to the around 4pm they that their service tech was still on his first call of the day and they wouldn't be coming. The office rescheduled for 7/27 and told me I would be their first call of the day and the tech would arrive between 9-9:30am. I informed them I had plans later and had to leave by 11am. I was texting the tech in the morning when he said he was on the way and reiterated that I needed to leave by 11am. Their tech showed up at 11:15am and I had to alter my plans. When the tech arrived I asked if I was his first appointment of the day and he confirmed that was true. Given that I had communicated my schedule with the office and with him, I asked why he was so late. Basically, he had no valid excuse and clearly decided to sleep in and show up whenever he wanted. I had six plumbing issues. They fixed one (reseated the toilet)and took pictures of everything else to order parts and schedule the next repairs. I didn't hear back from Aqualine and had to call them to try and determine when they would be scheduling their visit for the repairs. I called four separate times and each time they said they would get back to me but never did. They also said that they showed the repairs were completed in their system, which is as not true. I explained we were waiting on parts and still needed to schedule the repair appointment. I spoke to their office manager, yet again, on 9/5 who said the manager would be contacting me on 9/6 or 9/9 at the latest. No one ever called me back. I called spoke to Aqualine again on 9/16 and the office manager said the Manager would contact me but never did. It's now been almost 2 months and my repairs still are NOT completed. I had to contact American Home Shield to have another plumber assigned. The new contractor got me scheduled right away and said they strive to complete all repairs the same day with limited exceptions. That's what anyone would want or expect from a plumbing contractor when they are having plumbing issues. Aqualine can't even do the most basic things any company should do. Don't use this company unless you want to be frustrated, waste your time and still have plumbing issues that never get fixed. They don't have their act together.

We started a project in July 2021. We were invoiced $9964.05 which we paid in full. The City and…read morePSE told this company that several corrections needed to be made. They returned on 9/22/01, 10/8/21, and 6/7/22. At that time several corrections were still needed After that time calls were made and never returned or if I did get any info it was they were "waiting on parts". Then starting 11/14/24 - 4/28/25 countless calls were made and never returned. Finally on 4/29/25 I received an email from Ryan stating as of 4/4/25 they no longer do electrical and they could no longer help us. So now we are having to have the work done by a different company. I requested to be refunded but I have not gotten a response to my email. Aqualine was paid in full for a job which essentially is not complete after almost 4 years. Horrible customer service and communication.

I had the best experience ever from a plumber. Victor was very friendly and professional. He…read moreexplained everything clearly which gave me peace of mind. I highly recommend this business to anyone needing a trustworthy professional plumber.

Thank you Scott for the quality service that you provided, that has helped with the stress that…read morecomes with home projects. I highly recommend Scott's plumbing to anyone.

Had our water heater stop working so I contacted them through Yelp and they got back to us right…read moreaway, and came out the next day. He got the water heater started, but we decided to replace it with a tankless one because who knows the next time it would die. He came back out a few days later and put in a tankless water heater that has worked out great! Worked out perfect --- they got our old one limping along long enough to replace it, so we were only out of hot water for less than a day. Super nice, straightforward, competitive pricing, informative, etc., definitely recommend working with them.

I have worked with ZesBro a few times now. They replaced our bathroom sinks, and fixed a leaky…read moretoilet. They are on time, professional and they do not charge to come out for an estimate. When I was calling around I could not believe the number of places that charge just to come out and diagnose the issue. That alone bothers me. But I don't feel ZesBro is money hungry or at least they don't act like it. Totally understand they are running a business but it's nice to work with folks who focus on doing quality work as opposed to getting dem dollas.

we had a leak under our kitchen sink frank showed up the next day and fixed the leak he was very…read moreproffresional and courtesy, knowledgeable, his charges were very reasonable, he goes out of his way to make sure his customers are pleased, we would recommend him for any type of plumbing job. Darlene Johner

Saw these guys again - they were working on Vashon Island. It's hard to get plumbers to work on the…read moreisland, but here they were out in heavy rain getting the job done. I stopped to talk and they said they were out of Auburn WA but that they have family on Vashon Island and that they work out and around the island now and again. They are licensed to do plumbing in new construction, remodeling and commercial. They also work and install boilers, on-demand hot waters and do a bit of drain cleaning. It was nice meeting up with these guys again, very down to earth and personable.

I can't recommend Mark enough. He is extremely responsive (answers the phone quickly or calls you…read moreback quickly, responds promptly to text msg, and proactively communicates and updates). He is also extremely thorough in his diagnosis and in providing solutions. He takes his time and doesn't try to rush through and also makes sure the job is completed testing and re-testing the work he's done. I learned a lot from Mark about our hydronic closed loop water system (radiant heating system). The cherry on top was the fair pricing and his high level of integrity. I had another plumber quote me 4x the amount that Mark did the job for. Thanks Mark!

Kyle and Lucas did a fabulous job on our tub to shower conversion! In the 2 days the job took to…read morecomplete, they were friendly, respectful of us and our home, and very efficient in all areas from prep to clean up! A great job, knowledgeable technicians, and the safest, best shower in 6 months for my husband!

Omg! Sharon, Les and Kyle are amazing. I've been using them lately for two properties and I am so…read morehappy that they were recommended to me. I am so happy to have such a great team of plumbers!