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    S & L Gem Co

    3.8 (15 reviews)

    Services - S & L Gem Co

    Jewelry repair

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    David Y.

    Here we go, deducting time out of my already jam-packed and busy schedule - not to write a rave review about the most delicious meal from an amazing restaurant - but to highlight a phenomenal woman who just sold us some jewelry. We already had the engagement ring locked in as I had to custom order that from my jeweler in Los Angeles, so all we needed now were the wedding bands. And that's how we found ourselves walking around Westfield Mall in Roseville. We saw S&L Gem and decided to browse around. At first glance, it appeared to be any generic "no-name" jewelry store in the mall. But after meeting Merna for the first time, she invigorated something in my spirit, and I felt such peace to finalize the deal with her. Disclaimer alert: I will squeeze salesmen/women dry so I always come out in a favorable position. I wasn't even that ecstatic about my ring choice, but my wife-to-be was, and that was good enough for me. So I started to negotiate just as any smart customer should, and to my surprise, she met me very close to my desired number. She couldn't do the same for my fiancé's ring, but I didn't care at this point. Within 5 minutes of engaging with her, I immediately liked her and realized that she's a wonderful person and so I decided to close the deal anyway. Now, after less than 30 minutes in the store, we walked out with two wedding bands in production and one less thing to stress about. Let me introduce you to Merna for all of your jewelry needs. Go see her at the mall next to Lolli&Pops and in front of Tillys. She's the bomb!!

    Made it 2 tone instead on one solid shinny white gold ring.

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    2 months ago

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    2 months ago

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    11 months ago

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    2 years ago

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    3 years ago

    Great customer service and great prices. Nice people to work with. It was a very simple process and they were happy to help along the way.

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    3 years ago

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    3 years ago

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    3 years ago

    Friendly and helpful, I was able to find the perfect ring under my budget, and with 3 years, no interest financing.

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    3 years ago

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    3 years ago

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    Ask the Community - S & L Gem Co

    Review Highlights - S & L Gem Co

    “Levi & Victor were the absolute best when I came in.”

    Mentioned in 3 reviews

    Read more highlights

    DeVons Jewelers - Custom ring

    DeVons Jewelers

    (180 reviews)

    $$

    I have other luxury watches but I do not currently own a Rolex. I was hesitant to go to look at…read moreRolex watches because of negative experiences that I have heard from friends with other Rolex dealers. However, I had a wonderful time at DeVons looking at watches. I've heard horror stories of customers being disrespected and having an awful time at a Rolex AD (authorized dealer.) However my experience here was outstanding. Robert took care of me and I was happy to learn from his expertise. He was kind and courteous and immediately treated me like a friend. I appreciated his insight and honesty. If you are not aware, you cannot walk into a Rolex AD and buy a watch. They are all sold out. So you are essentially looking at watches and putting your name on a waiting list to be able to purchase a watch in the future. That is not DeVons fault, that is just the current market. I had a major knee operation. And it required a second surgery. I'm hoping to commemorate the resilience and recovery with the oyster perpetual. I was so thankful that my first experience in a Rolex AD was at DeVons and with Robert. I understand that the current economy in Rolex watches has waiting lists. That is just the reality. The take home is that everyone at DeVons treated its customers with respect and made them feel welcome. For this I am thankful and I will hopefully be buying my watches from DeVons for many years.

    McKayla has been incredibly helpful to my wife and me over the past year. She's always been warm,…read moreknowledgeable, patient, and genuinely enjoyable to work with. She takes the time to understand what we're looking for, never makes the experience feel rushed or pressured, and has helped us with everything from watches to engagement rings. Even if we stop in just to ask a question or say hello, we always feel like a priority. What stands out most is how personal and comfortable the experience feels. McKayla remembers our preferences, provides honest feedback on different styles, and makes every visit enjoyable. We both appreciate the relationship we've built with her and the entire team at DeVons. If you're looking for someone who is professional, friendly, and genuinely cares about helping you find the right piece, I highly recommend asking for McKayla.

    Kenny G & Company Fine Jewelers

    Kenny G & Company Fine Jewelers

    (100 reviews)

    $$$

    I had the most wonderful experience working with Nicholas at Kenny G Jewelers at the roseville…read morelocation in the Fountains shopping center!!! My husband wanted to give me a ring upgrade for our wedding anniversary, and it was so fun and exciting to shop around and daydream about what I might want. I visited multiple jewelry stores, spoke with many sales associates, and spent a lot of time researching pricing, quality, and available options. Needless to say, I met a lot of jewelers throughout that process, but when I met Nicholas at Kenny G, his warm, inviting, patient, and completely no-pressure approach immediately stood out to me. Of course, I was interested in the beautiful jewelry and the knowledge he shared, but what truly captivated me was the level of customer service he provided. I actually took a picture of his business card and kept it in the back of my mind. After careful thought, I realized he was absolutely the person I wanted to work with to create this ring. I must admit, I can be a bit indecisive. I went back and forth a few times and made several changes regarding what I was looking for. Throughout the entire process, Nicholas remained patient, accommodating, and incredibly detail-oriented. He never once made me feel rushed or as if he was frustrated with my indecisiveness. I genuinely felt that he cared about my experience from start to finish. I'm so excited because I truly feel like I found my forever jeweler which feels good to have a "go to" person I trust. As long as Nicholas is there, he will continue to have my business because the customer service he provides is amazing. Not only was my experience with Nicholas a 10/10, but the product itself was also a 10/10. I did a tremendous amount of research both online and in person, and the pricing was absolutely beyond fair for the quality. I am thrilled with the ring I ended up with, the value I received, and the overall experience. I could truly go on and on about how wonderful this experience was. I would 1000% recommend Nicholas at Kenny G. Everyone I interacted with there was pleasant and professional, so I highly recommend Kenny G in general. But if you have the opportunity to work with Nicholas specifically, you will not be disappointed. He is a family man, patient, accommodating, knowledgeable, and genuinely committed to helping you find or create the perfect jewelry piece to become a treasured heirloom for years to come. For the record I wanted a solitaire 2.5ish elongated cushion ring and I provided photos of what I got. Hope this information helps your search of finding the perfect jeweler!

    The service and selection of fine and quality Jewelry is the best in the Sacramento area. We have…read morepurchased many pieces from their stores in Elk Grove and Roseville.over the past 23 years. We often stop in just to browse or get jewelry cleaned and really enjoy the conversations we have with the folks at the stores. If you want to have a knowledgeable friend in the jewelry business this is the place to go!

    Paul's Watch Repair - This is what the watch looked like before they screwed it up.  That crystal is perfect.

    Paul's Watch Repair

    (146 reviews)

    I brought in my Dad's watch he bought in the 1930's that I have always cherished. I used to watch…read morehim wind it as a child in the 1960's. A machinist & single, considering such an expensive watch must have taken him a long time to earn the cash to purchase such a beautiful time piece. He only wore it for special occasions. It is in excellent condition. Not a scratch on the watch crystal (face). The wind up stem broke about 6 months ago. I was devastated. Who could I trust to fix my dad's watch? The answer, Paul's Watch repair in Sacramento! 100 miles from Chico! A multi-generational watch repair business going back over 125 years in Romania and then brought over to the US where the family business has been located in the Sacramento area since 1989! Please read their history on their webpage. The watch wind up stem was replaced within a week and my dad's watch is good as new! The service provided to me by Paul Jr. was professional, courteous and this senior gentleman a few years older than myself, was kind and informative. BTW: We both look much younger than our ages! Paul patiently explained the mechanism of my watch that needed to be repaired. He also shared with me his knowledge of how to maintain the operation of a watch that has no battery or wind up stem. It continues to operate with motion. I have two of these watches. All while continuing to work on a repair of one of many watches they fix daily. Many arrive from other US states! I also met his son Raimond, who was busy in the back on watch projects. If you have a watch repair or would like an education or suggestions regarding your watch or watches in general, research no further! Take a drive to Paul's Watch Repair or mail your precious time piece to their business location for repair. You will not be disappointed! The cost for the repair of my Dad's watch was reasonable and they replace watch batteries while you wait, maybe 5 minutes!

    First of all, I understand your frustration, but what I don't understand is how you generalized me…read moreinto a category of people who "modify" watches in a condescending way while just raising your voice the entire conversation. Raimond, please learn to be humble, respect your dad, and also learn how to treat/respect your customers. Heads up to anyone bringing an expensive watch or a lower priced watch to this shop, Raimond the son will not care if he leaves dust in your watch and just blame it on manufacturing defects as an excuse of his lack of craftsmanship. Also, I didn't even notice the scratch you left on my watch from swapping the glass and this plus that whole situation that happened is why I am leaving a one star. You are not competent to be repairing watches if you can't swap a crystal without leaving dust in the watch and scratching the watch in the process. I brought in my new Seiko watch that I had purchased weeks prior to changing out the crystal. Paul the shop owner said it would be $40 and to give them a couple of days. The job was done hours later on the same day, but I picked it up days later. On arrival I inspected the watch in the shop for any dust and there was a lot. I gave it back to Raimond who had said his father Paul had swapped the glass and that he himself would remove the dust. I came back days later after it was done and I again inspected it. There was still a lot of dust so I told Raimond about it and this is where he got heated and started raising his voice blaming the quality of the watch and sapphire glass. He said "all you Seiko people who want to modify your watches always have something to say when you get your watches back. Of course you will see dust when looking at it under a macro lens". (I was looking at it with my bare eyes in the shop) I calmly talked to him telling him that it is not the watch face or crystal because before bringing it here it was brand new, I inspected it when I purchased it and it had never been opened before. He goes on yelling on how he got into an argument with his dad on how his dad who swapped the crystal first should have done a better job. He then brought up how some Rolex have defects and that my watch since it is a Seiko, is guaranteed that it will have defects. He kept going on about how it was not dust and it was the watch face or the crystal. This entire time his father Paul is sitting next to me while his son is yelling and I was not trying to argue with this man in front of his dad who is a lot older. I felt sorry for Paul and how his son Raimond handled this situation. Eventually we did not get anywhere, Raimond said he would not open it back up because he was set on that it was manufacturing defects on the watch face or crystal. For future customers hopefully this review is a warning on how Raimond treats his customers. Paul seemed like a cool guy when I met him on the first day that I dropped off my watch. Raimond, if you don't have the skill to do a job like this just tell me and I will take it to another watch shop instead of yelling at me and blaming it on manufacturing defects on the watch or crystal. Just own up to your mistakes like a grown man that you are and don't act like a child throwing a tantrum.

    S & L Gem Co - jewelry - Updated September 2026

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