I bought a Front Load FF7012WN - FF7 White Right-Hinged Front Load Washer with Pet Plus™ Sanitize…read more Fast Cycle Times Dynamic Balancing "5-Year Warranty". Model: FF7012WN I bought this washer by one of the rudest sales people in any store I have ever experienced. The sales guy acted as if he was doing me a huge favor to show me the only front load Speed Queen washer. He lead me to believe it was the only front load Speed Queen that existed within the Speed Queen company. I was not informed that I only had 24 hrs to return it, which is an insane policy. It is the worst washer I have ever had. I did not realize until I used it the first time that the drum was quite small. I could no longer was quilts because it was so small. From the first wash until this day, it made more noise from any washer I have had before. And, the biggest problem of all with the washer is that it doesn't clean your clothes like it should. I tried to contact this store. No one ever answered the phone. Sometimes the voicemail worked. Other times it would not come on. No one EVER returned my calls. I spent over $3000.00 for the washer, tax and delivery. The men who delivered it and hooked it up were very rude too. I truly got a piece of junk. Model: FF7012WN

Returning customer, very disappointed…read more Our first experience at Alabama Appliance was excellent -- the salesperson was helpful, everything went smoothly, and we had no issues. Unfortunately, this second experience has been the complete opposite. If I could give zero stars for this visit, I would. We worked with Aaron, who was incredibly rude and unprofessional. His snarky attitude and lack of accountability were beyond frustrating. To make matters worse, the delivery was incomplete -- our $13,000 stove was delivered without the power cord and gas line, both of which were included in the purchase and clearly listed on our receipt. I have called multiple times, left messages, and even left a voicemail specifically asking Aaron to call me back -- no response. When I called again today, I overheard him tell the receptionist, "We can come back up there to pick it up or they can go buy the parts at their local store." For context, we live two hours away, one way, and paid for full delivery service, which included all necessary parts. Being told to now go purchase the missing items ourselves is unacceptable, especially after spending that kind of money. Aaron's attitude and lack of professionalism make him a liability to Alabama Appliance, and I would strongly recommend shopping elsewhere.

I purchased a GE induction range during their Independence Day Sale, and Rodney was fantastic. The…read morerange was new but out-of-box, for a whopping 38% off the MSRP. Rodney showed us that all of the scratches/dents are labeled with little yellow arrow stickers, so it's really easy to spot the imperfections (which were very slight for all of the models we looked at -- and this GE range happened to have no stickers). We had a drop-in range previously, so I had to arrange for that to be cut out and hauled away, and Rodney had no issue working with me on a delivery date that was a couple weeks out. I had Mazer's take care of delivery; the delivery men called in advance and showed up exactly when they said they would. They were also very careful with the range when they dropped it off, and even though the clearance through my doorway was VERY tight, they made sure not to scratch anything. Everything about the new range is fantastic; in just a couple weeks I have already cooked all sorts of things with it, and it works absolutely perfectly. I'm just so happy -- price, quality and customer service were all top notch. Mazer's will be my first stop when we need our next appliance.

Purchased my GE Washer and Dryer from then 5 years ago. No problems. Also purchased my GE Profile…read moreRefrigerator from them. Great delivery service and set up.

This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

Update. I emailed "Molly" and received no response. Disappointing. The fridge came in and it's…read moreapparent that the rep mismeasured in two places. The fridge sticks out way further than it should from the cabinets. Also, it's evident that she mismeasured the cabinets for around the window as they shouldn't be that far away. See pics. In short, I've never done this before and was really relying on the expertise of the people who do this for a living. They failed me. They expected me to come behind them and second guess all measurements. And I know the response will be "but you signed off on the design". Yes I did, but just like getting an oil change, shouldn't have to empty fresh oil to measure to make sure the tech put the correct amount in. Summary: if you replace cabinets for a living, then possibly this company would work for you. But if you are a regular homeowner upgrading your kitchen, look elsewhere. The frustration and unhappiness in comparison to the cost is just not worth it. I wanted to be happy about my new kitchen, and unfortunately due to working with Cabinets to Go, I have nothing but regret. Too much money to be treated so badly. The installers were good in coming back to fix the scrapes in the floor and the sides of the cabinet where the shims were showing unfinished. Joe and Parker took care of it and I appreciate them.

Had countertops and cabinets installed June 2023. countertop cracked. They call it a fissure but…read moreobvious crack. Installed by Rio Stone in Pelham the installer even said it was a crack and needed replaced but post cracks are not is not covered under warranty do business at your own risk.

Haven't been in this store in years…read more Variety of stuff ranging from doors to razor blade knives I didn't realize they even have a few appliances. Oh, and floor rugs! And.. much to my surprise, furniture! People that work here are really friendly and pleasant Can't always guarantee they have what you need, but they sure have a lot of stuff.

Holy Pinterest Crafters' Heaven!…read more Have you ever wondered where all those super thrifty and creative folks on Pinterest get their surplus of old wooden doors, used rakes, vintage shutters and pre-loved chandeliers? Look no further, Birmingham DIYers. The Habitat Restore is a depository for leftover, unwanted, or found building materials that are bargain priced for YOU (and me too). Bonus: the proceeds benefit an incredible organization that helps build houses for those who truly need and deserve them: Habitat for Humanity of Birmingham. Do yourself and your community a favor - donate any leftover building materials you have after a remodel or addition or head to Restore after a Pinterest binge has you itching to build your own headboard out of doors, fence posts, or old lightbulbs (hey, I don't judge!). The staff are incredibly friendly, the store organized and clean, and the prices, well, let's just say you won't find this stuff much cheaper anywhere else that is in good shape. Note to self: they even sell paint, so no matter what your project is, check out the wares at this Irondale gem to feel good while getting some bang for your buck. Happy crafting!

Responded to request promptly, arrived when he said he would, good appearance, worked quickly and…read moreefficiently, and left no mess. Professional and knowledgeable. Thank you. Carl Schweers

I just had a great experience with Tucker Appliance Repair…read more Aaron was pleasant, punctual and knew what he was doing. I had a leak from my Kenmore front loading washer. Aaron (the owner), had the problem diagnosed almost before he got into the washer. He replaced the hot and cold valves that were both leaking. He had to pick up the parts, was back in 30 minutes and in a short time, my washer was repaired. His price was certainly fair. I will call Aaron the next time I have any problem with an appliance. You should too!