Good job fitting me in for some very minor work. Still charging relatively high rate for what was…read moreneeded but that's the business, comparatively same to others.

This guys are the best around. If you want a business that takes pride in the job, the way they…read moreconduct business... they're it. Alignment was done properly, tech took my truck out twice to make sure it was perfect. These guys are professional, treat the customers with utmost respect from seeing the interactions in the waiting area. Parking might be alittle interesting but well worth it. I'll be bringing my vehicles here from now on.

I was lucky to be referred to Roggi's over 20 years ago. At that time Wayne Roggi handled an issue…read morethat other shops had been unable to correct. Since then Roggi's has worked on numerous cars for me, some minor repairs, some real major issues all taken care of. It is a Pleasure to deal with Henry, Paul and Jeff, and the rest of the staff. Today they worked on the car i first brought to them over 20 years ago, which is running like new at 40 years old and well over 350k miles. Thanks largely to Roggi's.

Paul and Zack are fantastic to work with. Excellent service and totally trustworthy. Recommend to…read moreeveryone. Worth the drive to Hartford.

CARS was very accommodating when I showed up despite not having an appointment scheduled and they…read moreprovided me with an oil change, tire pressure check, replacement cabin filter among other things. Mike was very patient and provided great service, explaining things in great detail that I was never told before, including car dealership scams and how to deal with a broken low tire pressure light. I will definitely be coming back to CARS every 6 months from now on for routine checkups

I needed a quick plug in a flat tire... although they were very busy they took me in right away and…read moretreated me like I was a long time regular customer. Very professional - did a great job and now I'm considering using them for all my car repair needs. I highly recommend C.A.R.S.

I'm pleased with the straight forward,honest and polite service…read more These folks are now my automotive "go to" people. I've been living in Hartford for over 20 years and I'm embarrassed to admit that I haven't been here sooner.

This place is horrible and extremely overpriced. I told my sister to stop coming here but she…read morewouldn't listen. This is the second time she gets a service here and her car broke down the very next day, leaving her stranded and the car is still fucked her only hope is that the dealership can fix it. So not only did they not do their job and took my sisters money, they made her car worse and have cost her thousands of dollars.

I was traveling back to Michigan when my truck broke down on the side of the interstate. I called…read moreChuck's and he said they'd do anything they could to fix it. Well they did. Diagnosed a bad alternator got a new one from Napa and had it installed in just over an hour. That was on a dual alternator system F350. wonderful people best

I was more than happy with the GREAT job Chuck's Automotive did for me recently. Brandon was…read moreSUPERB to deal with and mechanic Angel as well. I had to have an alternator replaced and figured I'd get there early and just wait 2-4 hours until they finish. After sitting for a few minutes Brandon asked, "can we bring you home?" and then Angel gave me a lift home a couple miles away... and then picked me up in the afternoon when the car was ready. I can't say enough of how impressed I was with their service and a very reasonable price. Thanks guys and God bless. : )

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.

Outstanding customer service with honesty and fair pricing. They know their cars and it has been my…read moreexperience that they work with you to fix what's needed, and not what isn't.

Marco has been servicing my vehicles for years as an employee, now he is the owner of a repair shop…read moreso his honesty, integrity and attention to detail are going to make the business successful.

Buying a Ford Maverick XLT from Mitchell Auto group was a real pleasure. Paul, the Sales Manager,…read moreBreen the sales ambassador and Asher the Finance Manager all worked in harmony to provide me a truck well within my budget. Nothing but total courtesy and professionalism. Nice low-key approach within the sales process. So different from most auto dealerships that I experienced looking for a Maverick. Highly recommend.

I bought my 2022 Ford Bronco elsewhere. This review is for their service dept…read more I live in the area. In October 2022, brought my truck to their service dept as my car's convertible top was falling apart, despite not even being a year old. I was told I would be able to get it replaced under warranty. However, I was never contacted for the repair. The gentleman who was assisting me, left their dealership and I fell through the cracks. Eventually, my mother called them to see what the heck was going on??? And they scheduled a date 5 months out for me to bring my truck in. They refused to even quote me a repair time as "they'd never replaced a bronco's softtop". (Fwiw, I checked on how long the repair should take via various Ford Bronco forums, and was informed it should only take a day at most. That it's a big job, not a fun job and that's likely why they pushed out my repair- that they really didn't want to do the job). So I dropped my truck off on 2/13/23. A week later, I came back to see what progress had been made and my car was sitting on their lot untouched :( They not only scheduled me 5 months out from when I originally brought the truck in, but in the week they had it, they didn't bother repairing it. They said that "this week they would look into it". So Why did I have to bring it in a week early??? It makes zero sense to me. I asked for my Bronco back. I'll get the work done somewhere else where I and my time are valued more. Fwiw, I drove my car cross-country over the summer and 2 weeks into owning it, the AC broke in 112 degree heat. When I got to a big enough city (Denver) my car was repaired on the spot. The Ford dealer accommodated me extremely well. I wasn't happy my new Bronco broke 2 weeks into my ownership, but the dealership was more than accommodating. Mitchel Ford wasted my time. I had an appt and even though they had my truck for over a week, they did nothing. I'm not pleased with them. 1.5 stars. They did give me a loaner vehicle. I guess that helps, but at the end of the day, my truck still needs a new roof. It should have been repaired in October 2022 when I brought it in. It should have been replaced on my 2/13/23 appointment. They had the car for over a week during this period and did NOTHING. WTF.