Stopped in quite randomly on a roadtrip from Orlando to Atlanta. At some point someone must have…read morebacked into me and just drove off because as I was driving down the highway when suddenly my bumper started to peel off of my car on either side. Alarmed and in need of duct tape to get through the drive home, I stopped into two gas stations first before stumbling on this Home Depot. I had my dogs with me in the car (we're in the middle of moving) so I needed to move quickly. Yes I know HD is dog friendly but that would add a lot of time to my drive to put the leash on them then they would need to potty and all of that so I elected to leave them in the car. I found a spot right in front so it should have been easy to get in and out quickly. I walk in and ask at eh help desk where duct tape is and she say "6" without looking up or saying anything else. Okay. So I go to 6. They had white. My car is white. Great. I grab it and go to check out at the help desk because it is close to the door I can in at (and my car was right there) there was no line. I wait around for a bit for the and woman to notice me but nope, I have to ask her to check me out. Again there was no one there so she knew I was waiting. She yes "sure" and continued to not check me out. I waisted some more and finally had to say "sorry I'm in a hurry, my dogs are in the car" for her to stop and actually check me out. Which was not a fast process for one item. I go to leave and the doors don't open. So I wank back in and ask why the doors aren't opening and the same woman, again without looking up was like "we can unlock it" what?! Why does your door lock in the middle of the day? Make that make sense. She then was like "it's an entrance" to which I said "which is also an exit." (Now I'm pissed off because again WHAT) and ask where the exit is and she points to the opposite end of the store. So now I have to walk all the way to the end and then all the way back to my parking spot right at the entrance. I also used their bathroom while I was there and it was not clean. Then while I was outside putting the duct tape on my bumper a male employee came out and noticed me and little lady-ed me to the effect of "need some help little lady" ...no I'm perfectly capable of taping my bumper to my car. That kind of thing bugs the hell out of me. It's not friendly and it's disrespectful. So while I don't anticipate ever stopping here again, if I had to or was local I would go elsewhere

I bought a refrigerator and was told it would take a few days for delivery. After 5 days without a…read moretext, email, or phone call regarding the delivery date- I was given a number to call regarding delivery date. When I called- they could not find my order because the salesclerk who I initially purchased the refrigerator from entered my phone number wrong. I was told it will take 3 more days to have it delivered. Every time I called to confirm it was coming the next day there was always some issue. My delivery date was bumped 3 times. This is not what I would ever expect from such a large company that specializes in house items all over the US. This is where Kim in management at Home Depot came in. She was shocked at the difficulty and delayed delivery problem. It was just a plain refrigerator under $1k nothing fancy. Even after Kim called to delivery place- she experienced the same issue as me. She at least followed thru and left word with fellow managers to follow there. Patty from the Lake City Home Depot now contacted the delivery place and even she got the run around. Unreal. Eventually my refrigerator arrived. Great to know that Kim the manager and her team did the best they could regarding a situation they could not control.