I known its extremely difficult and somewhat embarrassing to even say it. But I had a problem at…read morehome with getting bit up by some bug I Dont have any pets so I ruled out fleas and said mosquito season hasn't occurred, then thought the absolute worst. I think I might have Bedbug's. So I starting doing research to find out I had bed bugs. My family was getting chewed up. We must have brought them home from a supposed 4 star hotel we stayed at,while on vacation, a couple of months back. So I've have scheduled and received many estimates. Some places quoted high price chemical treatments all the way to high priced heat treatments. Its horrible having these things. Last company I called was Chicago bedbug pros. Now let me tell you, the other companies I've had to give estimates, came out with huge billboards for trucks that scream to the world hey everyone I Have Bugs in my home. But not Chicago Bed Bug pros. They come out in a plain non lettered vehicle for the estimate. Price was extremely competitive and person who was sent out wasn't a salesman but a technician who was fully 100% knowledgeable in the situation I had. He didn't press me on getting things done. He gave me options and explained each process they offered to treat this vermin. Yes there is a basic treatment a mid range treatment. Then the one I went with, the obliterator of these pesky creatures. A heat treatment which involves them heating my home literally baking everything inside my home with chemically treating all cracks and crevices. The day of the work to get done It was the same person who gave the estimate, Richard explained each step for what I was to expect. We left the home and he went to work. The vehicle he came with was non lettered vehicle. Which makes everything discreet. Doesn't broadcast to my neighbors in have Bedbug's. Especially with my neighbors who are huge gossipers and judge everyone. Saved me the embarrassment and having to answer a bunch if questions. The entire process takes a few hours so we left our home. When everything was done I didn't see one bedbug which Richard found a ton that I saw during his consultation. Followed his instructions to prepare our home to have him work, which is a must because they can't get rid of them if I didn't follow the instructions. Its been 2 weeks and so far no more bites or getting eaten alive by these pesky creatures. I'd recommend Chicago Bedbug pros to anyone who have this problem. Their services and staff are the best I've ever come across.

Had a mouse issue in my house and gave the guys at rat patrol a call and they came out the next…read moreday. They went through my entire house and pin pointed where there were issues. They sealed everything up on my house and took care of the problem. Nice guys! No problem since.

Rat Patrol is a good company and have very skilled, and COURTEOUS field staff. The gentleman who…read moreruns the office is named Tee, and Sully is a guy who seemingly knows how to solve any problem where unwanted critters are concerned. We are Landscape Deisgners and Managers, and have used them for a few of our clients. Very good service. Certainly not the cheapest, but it is money well spent.

Free inspection for bed bugs! My guy was so helpful and nice. He provided a lot of great info and…read morechecked all beds and my couch.

I thought I had (ugh!!!) bed bugs so I yelped a couple of companies and decided to send my…read morespecimens to 2 highly rated exterminators: A-Alert and Chicago Bed Bug Experts (aka Eco Tech). I got a call from Kevin @ A-Alert telling me the littles guys I sent him were definitely bed bugs. He even went so far as to say that the critters were full of blood! When I mentioned to him that neither my partner or I had any bites whatsoever, he replied by saying that we must just be "non-reactors". My heart sank. He sent me a "prep sheet" with a list a mile long of tedious and time consuming preparations I needed to make before he came to provide the (very costly) service. I immediately called Madeline @ Chicago Bed Bug Experts and she told me they were NOT bed bugs, that they were harmless little carpet beetles. I asked if she was sure and she said "absolutely". I also asked what they would charge for a routine service to get rid of the carpet beetles and she quoted $125. So I got in the car and went down to see Kevin @ A-Alert to have a face to face and see why he determined that they were indeed bed bugs. I have to say, he was as nice as could be. When I told him I had gotten a 2nd opinion and was told these were not bed bugs he said, "well, let me put them under the microscope and take a look at them". Sure enough, when looking at them under the scope, he said, "whatcha got here are carpet beetles. Not bed bugs". I was pissed and relieved all at the same time. Why hadn't he bothered to look at the specimens under the scope BEFORE he diagnosed them as being bed bugs? Had I not gotten the 2nd opinion from Chicago Bed Bug Experts I would have shelled out over $600 and still be washing, drying, folding, ironing clothes!!! Additionally, he quoted me $185 for a routine pest control service... $60 more than Chicago Bed Bug Experts. Like some of the other reviewers I commend Chicago Bed Bug Experts/Eco Tech on their honesty. We are at the mercy of experts we believe we can trust. I'm not saying A-Alert tried to rip me off, I do believe it was an honest mistake (although I'm still a little miffed that he made his determination without doing a thorough examination under the microscope), but like auto mechanics, these guys can tell us anything and, taking the fear factor into consideration, we believe them. It's nice to know that the folks at Chicago Bed Bug Experts/Eco Tech are honest and professional. I highly recommend them :)

UPDATED REVIEW: I'm…read moreupdating my review because the owners of EZ Bed Bug has taken great measures to provide superb customer service after my initial review. They called and discussed my concerns and did everything in their powers to make it right. They even refunded my payment because of what happened. Their efforts certainly made me feel better as a customer and I can tell they were deeply apologetic and really do care about their customer's happiness. Now, this is what great customer service is all about! _______________________________________________________________________________ I was looking for a rodent control company and somehow EZ Bed Bug popped up. I only chose them because they were able to send someone immediately (same day). I had rats this year coming to my back patio and I couldn't get rid of them myself so I decided to call professional help. I caught a live one on a physical trap that got caught in a drain hole. Don, from EZ Bed Bug, said no problem, he'll be able to come and dispose the live rat plus treat the areas with bait station and prevent further rats. He sent an employee that was unprofessional from the start. He didn't have work attire, brought bait stations without poison and no equipment. I was hesitant to continue with them but knew I had to get rid of the live rat. So he continued and asked me for my own household equipment (broom, metal tongs and forks) to kill the rat because he had NO equipment with him. After about an hour, the rat was killed but he had to cut my electrical wire. Needless to say, I was very traumatized and upset about all this! I called Don right after the service and told him how upset I was. The only reason I paid them is because the poor employee was sweating kiling the rat. I told Don that his company was very unprofessional because 1) he didn't tell his employee that he was going to deal with a live rat 2) employee had no work attire and NO equipment with him and 3) had no rat poison to set in bait stations. Don said he would make it up and send someone the next day to fill the stations with poison which he did. But the subsequent follow ups for the next month were never completed. I called Don again for the other followups and he never picked up my phone or fulfilled the services. Do NOT use them - they are not professional!

The owner reached out to me to make things right. Even though it was quite some time later (couple…read moreof months) it was a good effort. He refunded some of my money and sent the guys over to my house again. They tried the heat treatment, but still weren't able to get the temperature high enough, although they did treat the room with pesticide which seemed to have done a good job. I did find some bugs still alive days after they left, but the owner assured me that the treatment will keep working even after several days. I was also told that a new heat machine was bought and that if I have any further issues, that I can call and they will return.

I used to have spring ants and then centipedes in my basement- even the finished basement of my…read morerenovated old brick city home. No more! It's spring and no kitchen ants. Winter has passed without centipedes scaring us in the family room. Tim shows up on time, uses an easy scheduling website and does a great job!

RELIABLE PEST CONTROL is the Best. TIM, the owner is polite, clean and will get out to your…read moreproperty promptly. I cannot say enough how great this company is. Fair price and fast service. He is the best. I give him a 10 out of 10.

Unfortunately we found bedbugs in our headboards. I live in a condo with 864 units and there seems…read moreto have been several incidents. They evidently have found a host in me and I have several bites which I didn't know were bedbug bites. The condo has an exterminator who to carry out the treatment explained that before he could even do the treatment we would have to prepare by emptying out all our draws, flipping the furniture and moving furniture away from the wall as well as removing the pictures from the wall. All items in draws need to be put in garbage bags and run through the dryer for at least 15 minutes on high. This has to be done for the bedding too. Ivan was recommended to come and treat and take away the headboards and help us prepare for the exterminator. Thank god for Ivan because we could not have been prepared to allow treatment without him. He did everything quickly and efficiently and he has made himself available for questions. I would highly recommend him if you unfortunately find that you have had a bedbug invasion. He is truly a professional who does an excellent job.

Review is long overdue. I called due to having an ongoing issue and the current exterminator did…read morenot eliminate even after 2 years. Billy came and thoroughly went thru both of my units. The issue was mainly in my elderly father's room and occasionally my other tenant. Unfortunately I had to throw away his wood bed frame. I love how patient Billy and his assistant were with my parents and explained every process. Yes Billy is fast talking lol however some people are who they are. I haven't had an issue since he's treated my units. My advice is to please follow his guidelines and call the minute something reappears during the guarantee period. I was and am thoroughly satisfied and can rest easy now. Hopefully I won't have to use him again but will call in a heartbeat if needed.

I can't vouch for his service but I can tell you he treated my neighbors house and left a mattress…read moreand frames in our alley. My neighbors are out of the country due to Covid and he treated their home after the renters complained of bed bugs. I've included pictures of all the stuff left in our alley. Not only is this embarrassing, but also a hazard that was left by his team for 5 days. Once again I can't vouch for his actual treatment of bed bugs, but I can tell you this is 100% not ok!!

I started having some bug issues after my new neighbors moved in. I thought I was able to take care…read moreof it on my own but seemed to get no where. So, I decided to give these guys a call and I'm extremely glad that I did. I was able to get a free estimate and got them to come the next day. It's been close to a month now and I have not had any issues! They were very professional from beginning to end. Will definitely recommend them.