MattressStop was having a grand opening. Just went to look around but actually got a great deal on…read morea new mattress. Was delivered 2 days after purchase. Excellent customer service very friendly and knowledgeable employees.

Sergio has been a great help with choosing my mattress. The pricing here is very reasonable as I…read moretoured a couple mattress stores prior to coming. With Sergio's help, it was reassuring I was choosing a mattress that fit to the preferences I wanted along with meeting my budget.

I'm so happy with my purchase! This mattress is extremely comfortable and has made such a big…read moredifference in my sleep. I honestly haven't slept this well in a long time. Since buying it, I've been getting the most peaceful and restful sleep. The quality is amazing and you can really feel the difference. I've already been recommending this mattress company to everyone I know. If you're thinking about buying one, definitely do it -- you'll sleep so peacefully! Thank you Dray!!! Amazing employee !

Excellent mattress store! The customer service was friendly and knowledgeable, the prices were…read moregood, and the quality of the products is top-notch. I would definitely recommend this place to anyone looking for a new mattress.

Went in to test mattresses and ended up finding the perfect one. Thank you, Étienne -- I truly…read morefound my mattress made in heaven... I can't wait to sleep in the clouds tonight. Twenty years ago I bought a mattress here and decided to come back -- best decision ever. Étienne made sure I was choosing the right fit and took his time explaining every mattress I tried. Sit 'n Sleep definitely hired the best sales rep -- more salespeople should learn sales etiquette from him. Gracias -- I enjoyed every second of the experience. Highly recommend coming here. -Carlos Moreno Jr

Etienne was phenomenal. He moved heaven and earth to make sure we were treated well. He even took…read moreresponsibility for issues that weren't his fault just to be sure we were happy. This was my best experience shopping for a mattress, and probably the best customer service I've ever had from anyone in any industry. Etienne truly cares, and the world would be a better place if everyone bought their mattresses from him!

Angela was awesome and very professional!! i got sealy full…read moresize mattress and power base- tempur 2.0 for my sleep number bed. Thank you Angela!!

We had been to a few well known mattress stores and some gave the snake oil salesman vibe…read more. however we ended up in R Mattress and met Peter, who helped us choose a mattress and even arranged for a temporary mattress to be sent since we were not able to get it by the day we needed it. We got our mattress at a reasonable price and Peter and the other sales staff we spoke with in coordination of the both the temporary and our new mattress delivery were all super helpful and pleasant to deal with.

This may very well be a good enough retail experience in store but I caution you if you do any…read morecustom work with Paul. Through email, he was direct but not clear, assuming in some ways, that jargon and language familiar to him in the industry ought be familiar to you--not very forgiving and fairly abrupt, in service ultimately to efficiency, I'm sure. However, for us, a tremendous miss on his part as a service provider was ensuring that we got the product that was right for us. We did not end up with that product because he did not ask us the right questions, and we didn't know what we didn't know. Be very careful working with Paul if unless you know exactly what you want. It can be a very costly mistake for you.

Best natural mattress and bedding resource in WeHo/Hollywood! Incredible prices for very…read morehigh-quality natural mattresses, bedding and linens. Bought a beautiful throw, bamboo fabric pillow cases and a nightgown. The owner was kind enough to add some Wool Dryer Balls with our purchase. The Harmony mattress is such a slice of heaven, my friend bought one. No off-gassing or toxic manufacturing chemicals in the store: all natural for real. Recommend!

Amazing customer service, I called ahead to see if they had the mattress that I wanted for my…read moredaughter they did. They informed me about the free parking lot in the back , very nice store, clean, they put a sheet on the bed so I could try it out for comfort. I purchased the Snow Max it was the most comfortable bed I've ever been on. I received a discount , I believe the value is quite fair. I'll be back to buy my own bed .

From the start my 8k+ order had many hiccups like screws missing, one side of the king adjustable…read morebed not working, and customer support not replying to my email. Maybe I was just having bad luck, honestly still not sure. But throughout the whole ordeal, Casper Melrose staff always picked up my calls and tried to help resolve the issues. One staff who really went above and beyond was Avelino. He followed up and kept in contact with me throughout the whole process. He listened without interrupting and stayed true to his words. He made sure all the items that had issues were replaced and installed as it should from the beginning. Thank you Avelino!

Got a new zero gravity mattress from here for our grandparent after surgery and it's helped lead to…read moreincredibly more comfortable restful sleep. Shane is the man! Thank you again!

This was hands down the best mattress shopping experience I've ever had. Zack helped us, and he was…read moreknowledgeable, patient, and genuinely honest. He walked us through the different types of foams, springs, and covers, and explained what actually matters (and what doesn't). He knew a lot about the recent changes in the mattress industry. You can try any of the online brands. If they don't have a model, they can get a twin for you to try out. There was also zero pressure or upselling, just thoughtful advice. We ended up buying their in-house brand, which feels comfortably soft but still supportive. When my husband moves, my side doesn't turn into a slope (great partner isolation!). We also spent much less than we expected and left feeling really good about supporting a local business.

Nice selection of mattresses. I bought one of their models, and decided to step it up and purchased…read morethe airloom on sale and scored a floor model, and the return was easy and hassle- free. Spending more for a quality item that I will use 365 days of the year was the only way to go. Catching a sale and or a buying floor model makes it easy to do at Ortho Mattress Steam cleaners work great and makes mattress brand new, along with huge savings on floor model. Airloom is the way to go.

I am so happy with my new mattress and want to share my customer service experience…read more Kendall at the West Hollywood store has been so patient and helpful. I highly recommend going to see him for your new mattress. Lori D

I just came back for another mattress and I got an amazing deal on a Tempur-pedic again and I will…read morebe back soon when my house is finished to buy more mattresses from these guys. Support your local small businesses as I do !

We needed two new mattress and did some shopping around 1st at a few other places, sit n sleep and…read moreeven costco! Otto was great he gave us a good deal on both mattress and discounted one and though in 2 pillows! Happy to do business with someone nice too!

I'm a chiropractor, and over the course of my career I've gone through a lot of mattresses and…read moredealt with more mattress companies than I can count. Some have been good, most have been just okay, and a few have been downright bad. But let me tell you--I've never experienced anything like Custom Comfort Mattress. I met the owner, Gary Schiller, at a seminar last year and told him about my ongoing struggle to find a mattress that was actually firm enough for me. I've literally slept on board-like mattresses in the past. I asked if I could come in and see what made his store different. I went to the West Hollywood location, and honestly, it blew me away. Gary has an entire section of cut-open mattresses--his and competitors'--so you can actually see what's inside. And what I saw was... pretty shocking. Many of the so-called "high-end" mattresses (the ones costing $5,000+) were filled with cheap foam and glue. A lot of them won't last more than a couple of years before sagging. And don't even get me started on the "bed-in-a-box" models--mostly foam, no real support, and almost all one-sided, so you can't flip them. We spent about 45 minutes going through everything. I asked a lot of questions, and Gary was incredibly knowledgeable and transparent. His mattresses are the real deal--steel coils, cotton, no junk foam, no toxic glues. The toppers are made from organic cotton and natural rubber sourced from actual trees. You can feel the difference immediately. I ended up returning my previous mattress and getting the firmest model they offer with a #4 topper--and it's hands down the best bed I've ever owned. The best part? Their mattresses are flippable. That alone is almost unheard of in this industry anymore. When it eventually wears down, I can just flip it and extend its life. That's huge. I know this might sound like a commercial, but the truth is I haven't felt comfortable referring my patients to a mattress store in years. That changes now--I'll be sending people here without hesitation. They already have 5 stars on Yelp, but from me, it's a million. They also offer a wide range of pricing--from around $1,500 to high-end options--so there's something for everyone. And yes, they even have a massive 10x12 bed in the showroom, which is worth seeing on its own. Everyone there was great, and another big plus: they don't work on commission, so there's no pressure to upsell you into something you don't need. If you're in the market for a new mattress--and honestly, you probably are--do yourself a favor and check out Custom Comfort Mattress. You'll have a completely different experience than any other mattress store.

LUXURIOUS MATTRESSES…read more I enjoyed a beautiful soundbath by Roxie at this stunning store one evening. Each of us picked out a mattress to get comfortable on while Roxie tuned our chakras with sound bowls, a resonating gong and an ocean drop. Gary was very knowledgeable when it came to picking the right bed for the evening, and he lit the store with candles for the event. You can tell he loves what he does. I adore my own Casper bed, but after lounging on one of Custom Comfort's firm, luxurious mattress, I'll consider them next time around. This was the best soundbath I've ever had! The setting was stunning and relaxing. It was like being at an adult spiritual slumber party. I could easily get accustomed to this!