I visited Dr. Saberinia for many years my thyroid results came back normal. Then Covid Hit.. stop seeing him. Last year made an appointment and was told that since I haven't visited in a couple of years I need to be a new patient. I never read any restrictions in visits to re start as a new patient. They said I need to pay upfront I believe it was $150 then it would be refunded after the visit deductions. Ok made an appointment, canceled ahead of time, since my physician told me my thyroid results came back normal. Now I tried to book a visit to start a new year with him and I was told the office manager the Dr.'s wife added a note in my profile not to accept any appointments since I canceled last year. Again I was never provided this information, if I canceled I am black listed by his wife. Called one of the assistants told me his wife was not in the office she has to wait for her permission. 5 calls and 1 via their portal nothing.. today finally got a reply via the portal that they are not going to book me. I guess the wife is in command of that office not the Dr. which is super nice. I thought doctors have a pledge to assist the sick. I guess that doesn't work in this office. No information, lack for follow thru with a very not sympathetic office Manager / Wife. Maria Casas read more

I've been seeing Dr Saberinia since 2010 for T1D and thyroid. We've developed an excellent relationship. Over the years he's helped me get through some hard times with both sympathy and information. I feel like we're friends. Sometimes he lectures me, and I say "I know I know " because I do know even if I don't always do it. Other times he's telling me things I don't know and answering my questions. He's a wise veteran endocrinologist who also keeps up on technological advances. Eventually he's going to retire -- and he'll be VERY hard to replace. Liz read more

Doctor said the insurance does not accept certain location. The insurance stated it was him who didn't want to accept certain insurance. They want out of pocket payment before you see the doctor. read more

Saberinia Massoud, MD - Endocrinologists Near Me - Arlington, Virginia

Went there because my endocrinologist retired. So the Doc is ok. Nothing earth shattering. Felt somewhat rushed. But to his credit he does all the checking himself - not depending on the nurses. But they are only concerned with money. As soon as I walk in I was required to put a credit card on file. Even before I went in to see the doctor they demanded payment of $155.00. Ok so we got through the first time. Just called to set up my second appointment and on the phone even before we talk about dates etc - the lady wants a card to be out on file. When I declined she told me I will have to pay upfront $155.00 even though my payment is only $25 now. I just told them to go stick it. If you can find someone else you will be better off not going here. This doctors is more interested in making Money. Not helping patients. read more

My husband and I used Dr. Saberinia for years. I can't say enough good things about him. He is knowledgeable and caring. We would strongly recommend him. read more

I can't say enough good things about him. He's a fantastic Endocrinologist. He is very caring and really takes his time with his patients. He also tends to be very careful about treatment and doesn't hesitate to run tests to ensure that his diagnosis and treatment prescribed is the best. read more

I have used Dr. Saberenia for years and find him very kind and caring and knowledgeable. I've had absolutely no problems whatsoever. I personally have had no problems with office staff or making appointments. He has helped me a great deal with two endocrinological problems, and thank God I found him. I would strongly recommend using him. Was this helpful? thumbs up icon option thumbs down icon option William G. in Falls Church, VA - Jun 03, 2019 read more

His office is completely unprofessional. My wife called in to set an appt. She had been recommended by her Dr. to go see Dr. Sabrenia. When she called in she got stuck on the phone and the receptionists treated her very poorly. They started quizzing her and grilling her about an appt. with Dr. Sabrenia. She was passed among 3 different receptionists and had to talk to them about a sensitive subject each time. If his office is this unprofessional in making my wife share personal info again and again plus the push back she received as if she was trying to scam the Dr. somehow then I can only imagine that his entire practice has issues. read more

He's awesome and an amazing bedside. He wasn't trying to put me on medication right away. He wanted more blood work done before making that decision because the type of medicine would have to be taken for life. I appreciate doctors making informed decisions on my behalf. read more

Dr. Saberinia is probably the most unprofessional, lazy, trash doctor I have ever experienced so far. I had to go through several doctors before I got to Dr. Saberinia including my PCP, 2 urologists and another physician mistakenly listed as an endocrinologist who referred me to him. First time I met him for my condition he refers me to take a third blood test that was unnecessary, and requested I use quest diagnostics instead of labcorp because he felt like it was "more accurate" which it wasn't it just cost more. At this point I had already done my due diligence and taken so many tests and had so many appointments all my deductibles were already met. He then told me I needed an MRI told me it would be covered by my insurance as my deductible had been met by my previous tests after I explained to him I just didn't have the money to pay for any more exams. To my surprise he didn't know what he was talking about not only did I end up with an over 500 dollar bill, I had to drop calculus 2 for missing my first two classes because of doctors appointments because of him and I missed more thereafter because i had TO GET a second opinion on supplemental medication from a fertility specialist because he didn't want to prescribe it because "IT DIDN'T MAKE SENSE TO HIM". Fortunately I was able to drop the class with out loss of grade but they would not refund me unless I received a note from my diagnosing doctor. He said he would write it but he wouldn't essentially say the MRI cause me to miss class or the appointment. WHICH IT DID. I HAD NIGHT CLASSES AND ZERO PTO AFTER ALL OF THESE APPOINTMENTS WHAT DID HE EXPECT. He never wrote a note to this day he completely lied. My PCP wanted to initially treat me for this condition but I wanted an actual Endocrinologist to look at it. I completely regret seeing him I could have saved 1400 dollars just sticking with my PCP and going that route. now I have transferred all of my medication back to my PCP and dumped this lazy excuse of a Doctor. Dr. Saberinia let me explain something to you. YOU DO NOT WORK FOR A HOSPITAL OR YOURSELF YOUR WORK FOR YOUR PATIENTS. OUR CARE COMES BEFORE YOUR COMFORT, AND YOUR UNPROFESSIONAL ATTITUDE, LAZINESS AND LACK OF LISTENING/UNDERSTANDING SHOULD NOT BE AT THE COST OF MY BANK ACCOUNT. read more

I gave 2 stars but I feel a bit generous with that. I had just finished switching. Pros: he's nice a friendly. Cons: he doesn't seem to know the latest (past 20 years development in the field). I have an autoimmune disorder, when asked about anti-inflammatory diet he said not to bother, I asked if I should be concerned about a gene mutation that inhibits vitamin B absorption he said no, even though my blood work showed mutation of both copied. Each time he seems a change in TSH he over prescribed drugs rather than looking for root cause. My last appointment he offered to up the dosage even more which I declined because I saw no reason to. I went to seek a second opinion due to increased appetite and hair loss and the other endocrinologist noted that my dosage was unusually large for my size and that I simply had trouble absorbing the drug consistently and needed a different adjustment entirely. Dr. Seberinia typically spends 6 mins per appointment and asks only general questions when I bring something up he says it's unrelated. read more

Horrible! Just got a collection notice 01/25/2019 for services performed 12/14/2018 but I have not see him for over 1 year! Never even got a bill! I stopped seeing him because he was callous and seemed bored and rushed. read more

I saw this doctor last fall on the reference of a different doctor. I brought him test results that indicated that I had a thyroid problem, and he said I was not ready for treatment yet and told me perhaps I should exercise more. Within 3 months it turned out that I had multiple conditions that he refused to discuss with me and caused me to become diabetic because it went so long without being diagnosed. It is very disheartening to think that if he had taken the time to help me months prior it might not have gotten to the point that I am at today. read more

I just recently found this doctor from the Washingtonian Top Docs list. I've had a very positive experience so far and this doctor clearly knows what he is talking about. His treatment approach is balanced and conservative...very, very happy so far! read more

Worst experience of my life!!!! I called today to make an appointment because I was referred here. The lady that answered said that the office didn't take my insurance because I had a HMO, and that since I was recommended they'd do me a favor and take me just this one time. I corrected her, saying that she's mistaken and that I have a PPO. My insurance card states "PPO", my insurance companies representative and website states I have a "PPO", and that Dr. Massoud was actually the closest recommended doctor near me for my current plan. I called back telling her what my insurance company had told me, and offered for her to call my insurance company directly. She refused, stating "I've worked in this field for 20 years! I know an HMO when I see an HMO! You need to accept that you have an HMO and that the insurance representative is wrong!" "We don't want you as a patient, find another doctor!", then hung up on me. WOW!!!! JUST WOW!!!! Never in my life has someone acted like this towards me. I truly can not figure out as to why she refused to confirm with my insurance company and why she insisted on shouting at me like a child. Save yourself a headache and find another doctor with more well trained office staff. I'd be mortified if I were a doctor and my office staff spoke like this toward a potential patient. My insurance company has offered me an option to file a formal complaint with them. I'll be taking them up on the offer. read more

As I read all the reviews, I felt my experience mirrors all of Dr. Saberinias' patients. I have given a 3 stars because Dr. Saberinia is a good and caring doctor. However, a good doctor also needs good staffs and organization. I understand a review mentioned the professionalism of the staff. When my life insurance policy when underwriting, the underwriter contacted this office for my medical record, it a little less than 3 months before they received my record. The insurance agent had explained, they had requested fax, fedex, and mail. Everytime, this office said it is faxed or mailed. From many attempts after 3 months, this office was the last item before they can issue my policy. I called and offered to pick it up, they said it will cost me $25 (something in that amount) to get a copy because they have mailed the paid copy. It seems like this doctor office is trying to cut cost in so many ways. 1. Only accepts CASH for co-payment to avoid paying credit card fee. The FSA credit card is available for patient's convenient. 2. Not giving lab work order or results in a paper copies. I just called the hospital 2 times and Dr office 1 time to schedule an Ultra sound b/c the hospital can't find my order which was supposed to be sent electronically. Of course, I can't schedule an appointment without an order. This raises a concern, what about the quality of the services? I'm a patient who only visit him once a year as a precautions, so I don't need to have treatment or as much as attention. My intention of writing this review to share my experiences. Hopefully, your experience is better than mine. read more

I would not recommend doctor Saberinia. He is a great doctor and very thorough, but his office staff is unprofessional. Be prepared to leave a credit card with the office. They will bill you at their convenience. read more

Wonderful caring doctor but the office staff is rude and unprofessional. Had an appointment set for months and they cancelled me out of the blue. They have issues with their billing as well. I believe it is the office manager who does the billing who seriously lacks in customer service skills and plain decency...that being said I was very pleased with Dr. Saberinia. read more

Dr. Saberinia is a kind person but doesn't always address my concerns because the appointments are super short and rushed. Also HIS STAFF IS THE ABSOLUTE WORSE! Especially Farishta who is rude and belittling no matter what question or concern you are having. I hate calling his office because that evil woman answers the phone and my mood automatically changes. I will be seeking another Endo going forward. The experience and my symptoms have not improved and its been a year. read more

I went to see this doctor because I am hypoglycemic and I am seeking treatment options. I know there are various types of hypoglycemia and each one should be treated differently, so I was hoping for some help with a matter that destroying my quality of life. I can't think straight 60% of the time and I get angry far to easily. The doctor seemed very nice, and after discussing my symptoms he simply said, "Yes, you are hypoglycemic." He then had several blood tests run, without discussing what they were or why I was having them. When there was a problem with one of them, he re-ran it without ever discussing the concerns involved and when it came back favorably, he left a message saying "You are fine." Sum total advice I received = eat more protein. 15 minutes on the internet would have gotten me that, and since that was not working, I had slightly higher hopes... For this I paid $XXX? If he was my employee, I would fire him. As a matter of fact, I did fire him. I'm going to a different endocrinologist. I'm not expecting Dr. Saberinia to perform a miracle, but medicine, like law, is a service industry, and some common courtesy would be helpful. read more

I love Dr. Saberinia, he is very friendly and knowledgeable but like the other reviews say, his front desk people are not friendly at all. Also, note that they will charge extra if you pay with credit card. It's very sad that we have to deal with people that are not nice when going to the doctor. Not only do we have to worry about our medical issues, we have to deal with people that are not friendly and treated me as if they don't care. read more

The doctor hardly listens to what is being said, almost as if you're bothering him, but I'm sure he's great at what he does. Unfortunately the office staff is unprofessional at best, IMPOSSIBLE to get a hold of, they offer no voice mail by which to return calls, and were entirely unphased when I politely mentioned (on the day of my appt. unfortunately) that I'd been trying to get a hold of the office since Wed. to reschedule a Friday appointment. Truly terrible establishment - GO ELSEWHERE. read more

Just an update: VERY INCOMPETENT STAFF!!! On my first visit I was told to pay $30.00 for my copay, which I did. Today, I got an invoice in the mail about my doctor's visit and stated that I only need to pay $20.00 for copays. Why was I charged $10 more?! The same very unfriendly and very incompetent staff that I dealt with on this day alone made all these boo boos. In fact, she even said that she checked my health coverage online before charging me and still messed it all up! Now I am thinking they are just doing it on purpose...for their own gain...Super shady! read more

He's great. But I dislike his office location in Arlington due to parking. The paid parking garage is the pits. The spaces are tight and the driving clearances equally tight, plus the fee after the first half-hour free is $5, $4 if you get prepaid cards at the cashiers office in the main hospital all the way at the other end. Enjoy the long, zigzag, up-and-down hike! I don't think Saberinia does surgery, so I cannot understand why he's here. Plus he prefers cash for co-pays to avoid check and card fees. Or so they say. I think it has to do with his religion, which is fine. read more

Dr Saberinia was incredibly nice! He was patient and thorough and liked him after my first appointment, but his staff was incredibly unprofessional and rude! When I had repeated questions about charges and insurance, they replied with attitude and even threats to charge me incorrectly! The blatant disrespect of some of the staff was incredible to me for such a nice doctor. I hope he hires better staff soon because he could have more patients and a better office. I now know why I got an appointment right away. read more

The doctor himself is a good MD but his staff is the worst staff that I have ever had to deal with. The offices do not communicate between each other and they are rude and unprofessional. I faxed over a request for a copy of my medical records to be mailed to me and the day after I had faxed over the request to get a copy of my medical records sent to me, I was asked to make the $25 payment to obtain them. I made the payment and the lady I spoke to told me it takes about a week for them so send them. I called over TWO weeks after and they had still not mailed them to me! The person I spoke to assured me that she would mail them to me by the end of that day (Friday) and I would receive them sometime the following week. On Monday I got a voice mail stating that I needed to make payment for the records that I had already paid for! I spoke to the "office manager" and she was rude and would not listen to what I was saying to her. After several phone calls, she stated she would have them mailed again! I will NEVER be coming back to this endocrinologist because of the lack of professionalism and communications within his staff! read more

I am a type 1 diabetic and really in the beginning loved Dr. Saberenia as a doctor. However, his front office staff are absolutely the worst I have ever come across. They refused to ask him to prescribe me insulin when I was pregnant (a pregnant type one diabetic and not giving me insulin... really?) and recently they refused to ask him to write me a letter stating that I was a diabetic and needed my insulin pump with me to sit for my nurse practitioner board exam. Really, the front office staff makes this doctor not worth seeing. They are unprofessional, rude, and inconsiderate. read more

Worst "Doctor" I have seen yet! He doesn't even deserve one star! I take estrogen and a testosterone blocker for a condition I have. I am transsexual, so I thought going to my nearby endocrinologist would be a smart idea! Better than traveling all the way to DC simply to fill a prescription, and my primary care physician referred me to him. Dr. Saberinia was nice at first, but as soon as I told him the condition, he became very rude. Saying that he does not do "this kind of stuff" and does not prescribe "these kinds of medications." I would not even have spent my time and effort if I knew it would be wasted, I told the person on the phone when I was making my appointment why I was coming in, and they never told me it'd be a waste of time. It's estrogen and a testosterone blocker, and he is a endocrinologist! He does give these kinds of medications! For menopause and people with abnormal hormone levels. I asked him if he would at least refill my existing prescription, and he still said "I don't do that kind of hormones, I only do diabetes, etc." And seemed quite swift to tell the office staff to hand me my refund before running back to his office. The best part of that whole experience was me getting my refund. At least I didn't waste 35 dollars on this wasted trip. read more

First of all I have to say that Dr Saberinia himself is a good MD. I have nothing negative to say about him as a doc, but I evaluated his office so low bc it is just disgusting service in his Arlington location. The ladies (I spoke to two of them) are mean and aggressive. the office manager is always away and never returns the calls. I tried to contact her twice but she never called me. I found out that she made a decision and just informed the stuff without even calling me. like she is some kind of god. the lady that was extremely rude refused to give me her name so I couldn't even file my complain and hanged up on me. I repeat that the doc is doing his job but the office is just terrible. Never going back. it is a shame that good docs loos their clients bc of the bad office workers. read more

This guy is a great dr, however his staff are HORRIBLE to deal with. I got a bill in the mail that I owe $75 because my insurance company was slow in paying. I was told that I have 7 days to pay them or it will go to collections. My insurance company told me they only received the claim 2 weeks ago and that it would be out soon. I will never go back there. The lady was an idiot because my insurance company said that they legally can't pay me anything, they have to directly pay the company. Do not go there unless you want to deal with incompetent people. read more

$5 for using a credit card? No appointments ever available, not easily accessible via phone, the office manager is not a pleasant lady. No thank you. read more

Umm... After reading the latest comment I have reconsidered they also no longer have the girl at Manassas which is sadly pathetic an unfortunate loss now there is downgraded receptionist we will see how long she is there they lose receptionist like how often you replace your toilet paper. I guess they don't offer their employees much for them to stay and it seems like their morals are compromised by working there. I'm going to start looking for another physician I can't be at a practice who comprimises their employees values and morals. read more

HORRIBLE! Dont go!! Worst service ever. The office manager Farishta aka Farri is so rude. Same complaints as other people that reviewed this office. She was so incredibly rude i couldnt believe it. Called to see if they accepted my insurance and she said yes. Tried to schedule an appointment at their manassas office and she said we have a 6 month waiting list if anything opens ill call you fir the arlington location. I said no i dont want to go to the arlington location i want to go to the manassas location. After that she got so snappy and snarky saying i told u im not going to book u in manassas only in arlington and i said but i dnt understand y cant i go to manassas and she said "I DONT HAVE TO EXPLAIN ANYTHING TO YOU. YOU WANT THE APPOINTMENT OR NOT?? STOP ARGUING WITH ME!" I said im not arguing with you im just trying to understand why i cant go to manassas and after 10 she finally said we only see "u people with this ins" in arlington. I said ok y didnt u say that before and then i said u r so rude i dont even want to see u anymore. To witch she said screaming "THIS IS AN INTERNAL MATTER I DONT HAVE TO TELL U!" She would not let me get one word in. She just kept blaring her nonsense. Save ur selves. read more

Horrible office staff and inattentive doctor. Dr. Saberinia cares more about filling his schedule as full as possible than the actual care of any patient. I have never spent more than five minutes with the doctor. His response to everything is to push drugs. The staff is rude, unprofessional, an incompetent. I was mischarged for visits twice, in addition to being charged for a missed appointment I never made nor wanted... Despite explicitly telling the scheduler NOT to schedule an appointment for me because I will be out of the country, she scheduled it anyway. A month later, I discovered after I returned home, that I had been charged for a missed appointment. The office manager, being condescending and completely innapropriate, refused to make ammends. read more

I love Dr Saberinia. I've been seeing him for the last 5 years and he is wonderful. After my first endo didn't take my insurance anymore I searched and searched until I found him. His staff is sometimes, eh, less than helpful but they have been getting better. I haven't had any trouble getting my results. Sometimes the wait time is a bit long but he gets you in and out quick. He answers any question I have and is up to date with diabetes care. I always go to the Arlington office and yea, the parking is a headache but I always park all the way at the top because that's where his office is. Overall he is great and I don't see myself switching doctors anytime soon. read more

Do your research and look further down the line? There are other negative reviews which I wished I had read before going to this Dr. Here's my experience: My first and last visit was met with a 1.5 hour wait. At no time was I told that I would have to wait that long even though the person who supposedly was the cause was sitting next to me the entire time. Now if it were me and I knew I had an emergency walk-in (and she didn't look like she was an emergency), I would tell the other patients who had appointments that because of this, that they could either reschedule or continue to wait but it would be a while. When I finally got in to see Dr. Saberinia, I told him of my disappointment and his reaction was simply a shrug of the shoulders and then "Well, what do you want me to do when there is an emergency." Hmmmm, maybe since that person was sitting next to me the whole time, you might want to use your advanced logic skills for deducing that you tell the other patients who might be taking leave or have other things to do (because our lives don't revolve around the dr.) that there will be a 1.5 hour wait. So I never returned. Then, I get a call on Friday afternoon for a Monday morning follow-up appointment. How am I supposed to call back and tell them that I won't be making the appointment when the office is closed. Now I received a notice for $35 for a noshow with a threat of collection. Hmm...since my billable rate is $65/hour and you wasted 1.5 hours before you saw me that equates to $97 so let's call it even. This may sound like a rant, but don't go to this Dr. if you want mutual courtesy of time. read more

Dr. Saberinia may be a good Dr. but the staff there will run you away. Absolutely hedious.Friday evening I called the office to find out if the dr. receieved my results,(I am talking possible cancer) the ignorate receptionist told me yes the results were in and I asked had Dr. Sabrinia tried to contact me to inform me of the results. I asked her "jackie" to have the dr give me a call and she refused. She Said I needed to make an appt in order to get my lab results, I reinterated my request stating I wanted to speak with him for other reasons and she blantly told me the nurse will call me, I told her once a again my request was to speak with the dr, she went on to ask what did i need to speak to the dr for and I told her it was a personal matter and she said well if you dont tell me he wont call you, so I asked if she was a dr she said no and I restated please leave dr Sabriania a message to call me and she said she would not, by now my blood is boiling from the unprofessionalism this idiot is exuding, finally I said dont make me come up there and she said I will leave him a message....15 minutes go by and this suppose to be nurse Ashley calls me back and she is just a ignorant the receptionist she calls me with the same question what do you need to speak to the dr about I told her it was personal and she goes on with the same BS jackie gave...long story short I made and appt for Monday and when I get there Im turning the place out. Because it makes no since for a staff to be so inconsiderate. read more

AWFUL experience with this practice from beginning to end. My OB doctor is wonderful and referred me to Dr. Saberinia for my low thyroid levels. I trust my doctor so I didn't think twice about looking up this office for reviews. Well I sincerely regret not doing my homework. Not only did I have to wait 2+ months for my appointment even with being a high-risk pregnancy, but I had to travel to the farthest office because they couldn't put me on a cancellations list at my nearby location. This should have been my first red flag. A practice should be more attentive to patient needs and care than keeping a jam-packed schedule with no room for special cases and needs. I drove an hour to for the appointment, paid for parking (which I was not informed of ahead of time or in confirmation call), waited an hour to be seen, and spent no more than 5-10 minutes with the doctor. For him to tell me that he felt my levels weren't low enough to endanger my pregnancy with medication to regulate. WTH?! Someone couldn't tell me this ahead of time. WHAT A WASTE! The front desk staff was quite short with me and seemingly incompetent since she needed to step away a few times to get answers to questions. A young lady named Ashley called to run my card on file for billing and verified my last four digits of my card, but not the billing address (which I provided the proper address upon filing initial 'new patient' paperwork). So they alarmed me with a 'decline' then verified the information. THIS IS SO BACKWARDS! So I ended up mischarged and double the funds blocked in pre-authorization. The office manager, Feri, was extremely rude, condescending, and definitely doesn't care to LISTEN to a patient/customer's concerns AT ALL. She completely refused to take less than 5 minutes to fax my bank saying that one pre-authorization should be removed from their billing error. As a manager, she must learn to own a mistake the office has made and make the amends due---cause its your job---oh and don't HANG UP ON PATIENTS PURPOSEFULLY! Feri was exceptionally rude, and should NOT be a manager of anything. She has ZERO professionalism. read more