Took in an Epson EcoTank all-in-one that had been flipped to the ground and the scanning bar was…read moreoff track. I had checked in advance with Nerds-to-Go and sent a photo of how far off the scanning bar was before I brought it in to confirm they could work on it. I understood that once they got into the machine it might be too expensive to repair and there were no guarantees. After taking it in and paying the $99.00 diagnostic fee, I got a call a couple of days later saying. It seems that they had done some more research and realized that given how far off the track the bar was, this was something they were not comfortable fixing and needed to go to an Epson-certified tech as it would require going into the motherboard of the machine. Although I realized that this might not work out from the get-go, from what I can tell, they did not even look inside. I am frustrated I paid $99.00 when they knew the machine, had a photo of the issue, and only did research after I brought it in. The people seem lovely and professional and I REALLY hope this was a one-off for the company and not the way they normally operate.

Tony and Whit at NerdsToGo took very good care of me and my laptop! I got fast and friendly…read moreservice. My laptop had been suffering from neglect as I've been spending more time with my desktop and iPad. So it started rebelling and functioning at half the speed of backwards. The guys at NerdsToGo waved their magic wand over it, and now it's like a brand new computer. The relationship with my laptop is rekindled! Thanks NerdsToGo!

Excellent service. Anytime I have issues with my sound system or similar electrical equipment I…read moreknow who to call! Efficient, responsive, friendly, and professional. 10/10

Great service, friendly, very knowledgeable and was extremely efficient in productivity. He had…read moreeverything finished within 24 hours!!

They do what they say they can do in excellence & professionality and if they cannot, they…read morerecommend where to go or who to see. They say "yes sir" and "yes madam" and "no sir" and "no madam". It is written, "let your 'yes' mean 'yes' and your 'no' mean 'no' ". Clearly their team has been in the US military. They gave respect which is a rarity with the youth of today "born with entitlement" tattooed to their foreheads or "I will respect you AFTER your respect me". Bits & Bytes Computers rocks!!!

I was looking for a touchscreen laptop for work and decided to call the store directly, and the…read moreattendant told me of three products in stock with brief descriptions and prices. I thought about it for a few hours and decided to head in myself to check it out and I always trust salesman when they ask specific questions and really listen; the gentleman behind the counter said that for my needs an upgrade for memory was not necessarily the best bet and as is would be fine. I was taking aback by his direct and honest opinion. I love the direct customer service as opposed to big box stores and with the 90 day warranty I don't think I could go wrong. I opted for an external CD ROM reader and external mouse and everything came to more than half of what I would have spent for a new machine. I brought it home. Everything was in perfect working order and I am 100% satisfied. When he asked if I was an existing customer when he rang me up at the register I said yes for like 100 years and he said we have not been in business for 100 years and I said OK well then maybe 50 he says how about 35. Very friendly and professional exchange highly recommend if you're in the market for a used desktop or laptop. These are your guys! Five out of five highly recommend will return.

Phones and laptops become a lifeline when your sons and daughters go off to college…read more We ran into a huge problem with a laptop a couple of weeks before school started. Quick Fix not only took care of the problem, they also took time to explain what went wrong, how they fixed it, and how to avoid it happening again. I only take my electronics here for diagnosis and repair.

Great guy very nice he fixed my ps5 hdmi port in only 30 minutes when everyone else said 2-3 days…read more Also the cheapest by far out of everyone within a 100 mile radius. 10 stars!

The owner is helpful, professional, courteous and knowledgeable. Would certainly trust him with my…read morelaptops and would recommend him to others.

He could not install HP printer fuse on my $1000 printer and wasted the fuse that I had bought from…read moreAmazon for $180. Very much disappointed by the way he handled the brand new fuse and took it apart such that now I am unable to return this to Amazon. I had put in $400 color inks that have now been wasted. I am in a shock to see that my printer has been ruined.

For our 30th wedding anniversary I wanted to buy a laptop for my husband to replace his 2…read moreantiquated machines but wanted the advice of someone knowledgeable and not biased. Edward was highly recommended to me and I contacted him immediately. I was not disappointed. With Hurricane Harvey we did not have any vehicles so he purchased all the items, brought them to where we were staying and took his time explaining about the computer and all the updates he installed. I was blown away....Couldn't have been a better gift. We found Edward very patient with our questions, very knowledgeable about everything we threw at him and just overall a very nice guy.

As a small business owner, its really great knowing that I found a reliable, knowledgeable and…read morehonest person to help me with my computer needs. Edward is always available and has fulfilled several tasks for me with perfect success. Thanks Edward!

Knowledgeable, kind and quick service. Repaired my PS5 in one day for a very fair price. I highly…read morerecommend!

I went in to have an electronic panel repaired and they performed the job in minutes. Reconnected…read morethe panel and it is working great. I am going back for future work for sure!!!