The facility itself is nice. The people are nice. However I just think it's weird to give your…read morepasscode off to them. When I got my phone back, I had a random screenshot that I assume is from the app that was downloaded to my phone. Yes an app downloaded to my phone. They didn't tell me there would be an app downloaded to my phone. It just felt a little strange the lack of communication to inform me of what would be done apart from replacing the phone. I'll show screenshots of what I'm talking about. Not sure if this is normal when it comes to getting your screen replaced. Please let me know what y'all think

I have always been impressed with this location, and Tristan is exceptional. I recently purchased a…read morelaptop here (the one I'm using now), and it performed flawlessly until recently, when the screen began dimming intermittently during video playback. I brought it in, thinking I might have altered a setting, but it turned out there was a technical issue with the laptop. Tristan reached out to discuss my options and is currently arranging for a replacement unit in space gray, as they only had rose gold in stock. I am extremely satisfied with the service. This is how business should be conducted--standing by products and honoring warranties. I wish more companies operated like this. Tristan truly is the best.

They advertise themselves as an inside location forFedEx. They have no way for you to ship anything…read moreFedEx from there unless you arrive and plan on just dropping off. It's a glorified drop off location. They have no FedEx labels, no FedEx air bills for you to fill out in the event that you have a FedEx account. Fedex needs to take them off their map as far as an inside location with staff positions. The staff offered me no solutions. As I read other reviews of the printing/shipping area, it appears they lack either training or the ability to assist.

I remember when I would be hard pressed to give this store 3 stars, much less 5 stars. They must…read morehave cleaned house because my experience was great today! Miranda immediately asked if I needed help and Ronnie, at the checkout, was super nice. The store is stocked well and I left with more than I needed. They have my favorite organization boxes called "Really Useful Box". I live these things!! One thing i could do without was the multiple picture of Shaq. They are truly life size and I kept getting freaked out at every turn. It was a little overwhelming. Lol

The Geek Squad service did a great job fixing my laptop. I…read morehad a great experience setting up an appointment with an employee who is very patient and understanding. After a few days of waiting, the laptop came out as good as new without any issues. I appreciate their effort and the deal they offered.

I really hate to write bad reviews, but this one is warranted fasho fasho!…read more My wife and I came in here on a weekday evening, trying to find what best gift to give a family member, specifically a computer. Upon walking in it took them a minute, but somebody finally asked if we needed some help. As we were talking to the lady employee about which laptop to purchase, another person randomly comes up and starts talking to the lady employee who was talking to us clearly. She continued to address the man as if we did not exist right there. It was really offensive and we end up walking away and looking at the computers ourselves. After some time went by we decided to walk out because the customer service was just absolutely dismissive. We end up leaving, but then I felt convicted because I couldn't let that type of customer "no" service slide. I end up going back in asking for a manager, and the manager told me that the person who disrespectfully inserted himself is a vendor with another company. The Best Buy managers name is Tia (who I talked to) and the vendors name is Milo. The manager said that she would have a talk with upper management to let them about the situation however I have gotten no follow up or anything! Honestly seemed like it was a way to dismiss me, because there was no additional action. No getting my contact information or anything. This place definitely needs help in the customer service department in my opinion. I see now why those reviews are rated low.

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

Excellent quick computer repair! Always friendly and fair pricing. My go to place for parts and…read morerepairs

LMMG Tech Assist set up our company networking system, also…read moreinstalled our camera security system. Mr. Mouton provided excellent service and continues to do follow up service, 5 STARS G. Gee NETWORK PRINTING & GRAPHICS+++

I needed data recovery from my dead phone onto my new phone. Mr. Mouton put forth a worthy effort,…read morein an impossible task. The motherboard was fried. I could not believe that , after his extra effort, he still stuck to his estimate on price. I was very pleased. He also gave me advice on moving forward with my new phone. His explanations of systems made perfect sense to someone who is NOT "a computer person". Five stars!

Hmmm... An appointment scheduled for 5pm, I was not seen until 20min later:/…read more Anywho...the space as usual is bright vibrant and full of customers! Once I did receive service, they were nice and helpful. Not sure what happened to my AirPods but they did a thorough check and unfortunately they were shipped off. I was still under the warranty-Thank God!!! I was notified via text of every step in the process and received the pods straight to my house in like a day or so. Very happy with the quick turnaround, still unsure what was wrong. Overall, the wait with an appointment time was my only complaint.

Granted I came here about a week after Iphone 17 launched so my experience may differ from yours…read more I went to pick up my preorder and I saw that there were multiple lines but there wasn't any direction given at all on which line was for preorders and which line was for service. I thankfully was placed in the correct line but then it went downhill. Us in the preorder lines were standing around as all the service people were getting assistance on making appointments. No one came up to check up on us for about 20 minutes intill the guy in front of me spoke up and asked what was going on. It turns out there were some people in the preorder line that didn't preorder and needed assistance in finding the phone they want for their needs which held us up. Granted after I got to my service tech and he checked my trade in, I was able to sit somewhere as they started the transfer process. The whole experience took long over an hour and there was many upset people in line behind me saying that they needed to get back to work and chose this time because they thought this was a in and out appointment. While the store was staffed fully, they needed extra hands to jump in for the preorders.

Electronic Parts Outlet is easily one of the most unique stores in Houston, you won't find anything…read moreelse quite like it in the city. You can spend hours browsing their massive inventory, and chances are you'll find exactly what you're looking for. They carry a great mix of interesting parts, decorative pieces, and vintage electronics that are perfect for collectors. I'll definitely be coming back for more. On top of that, the staff is friendly and welcoming, which makes the experience even better.

Whether you're on a nostalgia trip, out for a history lesson, or want to ride tandem with the…read morerandom, this shop has you covered. A lot of useful stuff AND a lot of out of date, useless stuff. However one person's trash is another person's "holy cow! I remember this but could never afford it!" And since pricing is also a little random and subject to subtle undercurrents in retrocomputing/golden age audio nostalgia/parts becoming unobtanium, you may roll your eyes at the price or cackle at the incredible deal as you put it in your basket. It's a Time Machine and one of the few remaining of its breed. It's also hilarious and disorienting to turn back and look at an aisle that you thought you completely scrutinized, only to find whole shelves of items that you missed. That's WILD. I'd go just for that, honestly.

Laptop had overheated and would no longer turn on. Found out I was out of warranty but the Lenovo…read morerep mentioned that LSI was the Houston area depot they sent their warrantied repairs to. Decided to call and the tech there told me diagnosis was free so I figured why not take it in. I'm very glad I did because during the hourlong diagnostic process, they wound up fixing the laptop and did not charge me ANYTHING. When something goes wrong in the future, I'll definitely be taking my computer into here, couldn't be happier with their work.

Outstanding service ... Needed emergency repair for laptop .. Handled in 24 hrs and offered follow…read moreup phone call. Friendly service by Tony! Great, simply great service at a reasonable price!

Absolutely terrible experience at this location. I paid $65…read morefor a simple laptop diagnostic, and they kept my device for over a week with zero updates. When I finally called to check the status, I was told they "couldn't solder," meaning they were never capable of performing the repair in the first place. When I went to pick up my laptop, the employee actually asked if they had repaired it so he could charge me more -- even though they had already admitted they couldn't fix it. That tells you everything about the professionalism here. No transparency, no communication, and no value for the customer's time. I ended up with a wasted week, a wasted diagnostic fee, and the same broken laptop I started with. Save yourself the frustration -- go somewhere else.

We had a charger broken off and stuck in an iPhone charging port. The nice young man immediately…read moretook it into the back, took out the blockage, and refused payment. Great experience. I will always come back here for any phone issues.

I've relied on Computer Hospital for many years. I can always count on them to be thorough,…read morecompetent, and honest. I've had all sorts of work done there, dropped laptops, virus/browser popup issues, harddrive failures. I've been satisfied with their work every time. Like a good, trustworty car mechanic, you need a computer repair place you can trust amd I recommend Computer Hospital.

April 9, 2026 I took…read moremy GMKtec nini-computer to Computer Hospital because I was having trouble getting my Logitech keyboard and mouse to work. James (Jaime) Macinnis resolved the problem in a few minutes. Back at my apartment the keyboard and mouse worked fine. I have used their services since 2011. I also bought a used 2014 HP computer from them in 2018 which still works. I've always found them to be prompt and courteous with reasonable prices (they will usually give you a cost estimate before doing any work). I highly recommend you try Computer Hospital first for their skill level and fair prices. Roy Waugh