I had treatment with this dentist several years ago, and it remains one of the most uncomfortable…read moreand concerning healthcare experiences I've had. I went in trusting that I would be guided through appropriate, necessary care. Instead, I left with the sense that decisions were being made for me, not with me, and without the level of explanation you would reasonably expect for permanent procedures. There was very little meaningful discussion of alternatives, long-term outcomes, or even basic risk. It felt transactional at best and pressured at worst.
I was ultimately persuaded to undergo six root canals, which a later dentist reviewed and said were not necessary based on my X-rays. That alone is difficult to process. Root canals are not minor, reversible choices--they fundamentally change the structure and longevity of a tooth. To move forward with that many, without clearly established need and without transparent communication, is something I continue to question.
What is even more concerning is what followed. I was told I would need crowns, which is standard after root canals--but only after the procedures were completed was I informed that my teeth were "too short" for crowns and he could not place them. This was never explained beforehand. There was no warning that I might be left in a position where proper restoration was not possible. That is not a small oversight; it is central to the entire treatment plan. Had I been told this upfront, I would have made very different decisions.
The outcome speaks for itself. My upper back molars were left without appropriate restoration and have since fractured and are now broken, requiring additional treatment that could likely have been avoided with proper planning and communication. Being placed in a situation where the intended next step was not even feasible after irreversible work had already been done is, frankly, difficult to justify.
Thankfully, I found a competent dentist (Tower Dental) who was able to restore most of my teeth, something I had previously been told was not possible. That contrast alone is telling. It underscores how much clearer communication, planning, and skill can change the trajectory of care. Unfortunately, by that point, the damage to my upper back molars had already been done.
The overall environment in the office did not inspire confidence either. The dentist was openly harsh and dismissive toward his assistant during my visits, which created a tense, uncomfortable atmosphere. It is difficult to feel at ease as a patient when the dynamic in the room feels strained and unprofessional. I later learned she was his daughter, which made the behavior even more unsettling to witness.
At one point, while I was still actively in pain, I was also encouraged to consider veneers. The timing and context of that suggestion felt inappropriate and raised additional concerns about priorities in care. When a patient is dealing with unresolved pain and major restorative work, cosmetic upselling should not be part of the conversation.
Overall, I left feeling pressured, inadequately informed, and uncomfortable. This experience significantly impacted my trust in dental care and led to additional procedures and costs that I am still dealing with years later. I would strongly encourage anyone considering treatment here to reconsider.
