Everything; ordering supplies is worse than kidney stones; many of the ppl they hire lie about…read moresending the correct supplies; even getting in touch with the correct person is like peeing in an electric fence. Would not recommend this business to my worst enemy. I'd rate it with a -10 stars if it were available.

If you have problems with sleeping, they do sleep test and they will set you up with all the…read moreequipment you need to help you with sleep apnea. however, pick out your own equipment. Don't let them talk you into buying something you don't want.

They truly are a one stop shop for Neuro issues and complaints in your body! Check them out and…read moresee some of the friendliest staff around our Gulf Coast!

I have bulbar onset ALS. I was initially seen in February 2014 because I was experiencing slurred…read morespeech. After having an MRI of my brain and some bloodwork, my followup appointment with the PA resulted in no diagnosis and no further tests were ordered. Instead I was referred to speech therapy and told to come back in six months. I wasn't satisfied with my treatment so I contacted the University of Alabama Birmingham - who saw me in March 2024. The Dr. suspected ALS and ordered extensive testing including a needle test (which is performed on suspected ALS patients). As a preventative measure, I was prescribed RiluzoIe. After further evaluation and consultation, I was officially diagnosed with bulbar onset ALS in June 2024. If I had followed Emerald Coast Neurology's recommendation, I would have lost a half year of critical treatment. And with ALS, EVERY MINUTE COUNTS.

I went through Dr Rao (I saw him 1 time. My first visit).. other employees everytime after that! I…read morewent through their Sleep Study 2 times. Got my machine. They recommended 2 different mask I can not tolerate! I would wake up drooling, gasping for breath, face itching and more. I left MANY messages with NO RETURN CALLS! I finally got an appointment! I was 45 minutes early (2:15) for my 3:00 appointment (my fault). At 4:00 I asked how much longer.. lady said about another hour.. did I want to reschedule?? NO WAY! I just LEFT! Ridiculous response! They could care less.. just get you a machine & fin for yourself! In an earlier appointment.. the NP told me I was NOT in Afib after my cardiologist AND electrophysiologist just told me I WAS!! Again.. ridiculous! Run, run, RUN away as fast as you can!

The Dr may or may not be fine but, the sleep study group is horrible to do business with. You…read morecan't ever get anyone on the phone and if you leave a message, they won't call you back. This has happened to me at least a half a dozen times this year in relation to 3 appointments. Others in the reviews say the same thing. I wish I would've looked at the reviews before doing business with them.

When you are hurting and hope for any kind of relief...I've spent over a month doing dmbb's…read more(insurance requires it) to get an rfa. Not until 2 more weeks at least. And in the meantime, no pain relief by medication. Yes, I will let them do my radiofrequency ablation because I desperately need my neck, shoulder, and right arm to have strength and decreased pain. I feel helpless. But I still have to wait for weeks. This is stupid. Just why? I will do all their shots, injections, whatever. But, help us in the process. Or at least give our injections quickly. Idk

The Doctor's are good but in a rush. The PA I saw last time was kind and accommodating. When asked,…read moreShe was happy to show where I was broken on my back instead of the model. When our appt was done she jetted and left me wondering if we were finished. I expect I may not see her again. This is the first pain clinic I've gone to (2018-spinal fusion at C5-C7) where I've not seen the same doctor twice. I was surprised at this. There is no Doctor patient bond formed and it's hard to trust a Doctor without it. Last time I went to an appointment I walked in visibly angry for a number of reasons, some of which are discussed here. How am I supposed to turn my back on someone I don't trust, let alone allow them to cut me open? And they rarely answer their phone. In the past, I have had to call 6+ times to even get their voice mail. Leaving a message gets you a call back in 1-2 days.

Dr. Todd Has helped me tremendously by improving my ability to sleep. You always hear how really…read moreimportant sleep is, but do you know why it's important and the many many negative affects the lack of sleep can have on your body? If not you should and immediately take action to fix it.

From the owner: Sleep apnea snoring problems children breathing sleep apnearead more

It was a roundabout journey to a sleep study for sure. (More on that in my review of Dr. Houston (…read more I was contacted by this sleep center after being referred by a sleep doctor. The gentleman that called was very thorough explanation the entire process from beginning to the multiple potential outcomes. He was very good with making me comfortable with the experience and gave me more than enough insight so I knew exactly what to expect. I received several text message reminders AND a follow-up phone call reminding me when, why, where, etc., nicely done! When I arrived I was greeted, no insurance info needed at check-in, and shown to my room for the night. I was then immediately attended to by Jason Turner, a certified respiratory therapist, who have me some health and sleep related forms, and made me quite comfortable. The room was very much like many motels I've stayed in on my countless days on the road on my travels with a sem-comfy bed with cheap linen on the bed and in the full bathroom and a generic paitning on the wall with a somewhat worn recliner, basic furniture and a working big tub TV. I'm not knocking it, it was comfortable but like an economy motel and not a suite. My son has had a CPAP machine for years so I'm very familiar with the technology and it's uses so the extensive explanation was fine abd the following hookup to a bunch of electrodes was expected. The gentleman, who is a respiratory therapist, was very thorough and quite good at his job so after watching a little TV I was off to bed. I was comfy and not maybe a little surprised how well I slept considering that I was hooked up to stuff & being observed LOL The process takes 4-6 hours of both observing the data sent from the electrodes as well as video observation. After he woke me up their was a minimal amount of paperwork and a briefing if what to expect next. What was indeed to follow was a call from the sleep Doc telling me about my terrible sleep apnea and I was scheduled for another session to determine what kind of CPAP would be best for me. The next visit went exactly like the first and within a few weeks a machine showed up at my door. Bottom line: The folks I interacted with at this facility were very professional and do a great job. Highly recommended

Had a wonderful experience with sleep technician, Kelsey. She was helpful, professional, courteous,…read moreinformative, and knowledgeable.

One small glitch, while my wife was still in the hospital, they delivered a bedside commode instead…read moreof a walker. When we pointed out the error, the delivery person took the commode back. He returned a little while later with the correct item, very apologetic. Someone had made a mistake but they corrected the mistake, got us a walker like we needed, and were very courteous through the whole process, as well as getting it done in a timely manner.

I just received a bill in the mail for $1,065.24 from these guys for a CPAP machine my doctor…read moreordered for me a couple of years ago and my insurance approved. Apparently my insurance company decided to stop paying them a little over a year ago. I should have been contacted immediately. Instead, I get a bill for a years worth of charges and told over the phone that "It doesn't matter, YOU are still responsible for the charges." Today is the first I have heard of it. Also, they refuse to come pick the machine up and will continue to charge me. I would suggest NEVER renting any medical equipment from them. I don't know who their competitors may be, but go anywhere else. Thanks!

Ashley in the Foley office is amazing. She went above and beyond in helping us get all the…read moreinformation needed to be treated. We struggled with our referring doctor's office for over 2 months before contacting Ashley. She got all the pieces put together in a short time and got us scheduled. Ashley's knowledge, personality and customer service skills makes her a valuable employee. Thank you Ashley !

I called and left a message late on a Friday afternoon and received a call back on Monday morning…read more Had available appointments quickly with latest equipment in stock. Smooth process for fitting and I was out the door in an hour.

Please don't take your loved ones here. Having had previous UNWANTED thoughts and attempts of…read more self harm and being new to chronic pain, I thought I was given different orders by Dr as to what I was allowed to do at a test. When i panicked out of EXTREME FEAR and called my dr office multiples times to get help I was hung up on. Told I could not send my Dr a message for clarification because of a policy I was never told about. And then had the cops called for trying to have a voice in my healthcare and accused of harassment!! For being terrified of the unknown as I am still learning. I had just been told the week before by THEIR DR , "thankfully WE are far enough in technology you won't need a heart transplant ". I'm 41 with kids. My mind was already overwhelmed and they didn't care. I truly believed the dr was aware of my med record and gave me permission to do something else for LITERAL LIFE SAVING MEASURES! I had told her the mental part was overwhelming and I BEGGED for help. For their office staff to treat us this way. Thank god I had someone to run to support me after I was home. I was not in a safe mental state. BECAUSE OF THEM. They weaponized my fear and desperation to get medical help and called the police on me!! Your health means nothing to the office staff. Sadly the drs have to pay for their actions by reporting on their medical license every month until someone takes accountability. They literally sent me a letter WEEKS later releasing me as a patient with the drs signature. Meaning she is signing off on the behaviors. So I will report their license every month evry way I can.

I see Dr. Helen Preston and I find her to be extremely thorough, knowledgeable, and attentive…read more After moving from the Midwest to the Crestview area, I was nervous about finding a new cardiologist. Since I needed a sleep specialist as well, Dr. Preston was an easy choice. To say I was relieved when I met her would be an understatement. I trust her and the staff implicitly and have always had a good experience.