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    SacramentoTV Install

    3.8 (6 reviews)

    Services - SacramentoTV Install

    TV mounting

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    This alleged "licensed company" is a scam; do not use them. I found them on Craigslist and hired them because they allege to be a licensed company and I personally did not want to risk damaging my walls or TV by attempting to mount my 65" TV by myself. Their ad says $65 but depending on the location (downtown Sac) and time, they charge extra so in total it was $100 (not including the mount). I communicated with them via text and they appeared to be professional and responded in a timely manner. Brian arrived at my apt around 5:30pm and appeared to be very knowledgeable (I know nothing about tv mounting). I wanted the TV to extend and swivel to a 90 degree angle but he explained the mount I had did not have a long enough arm to do so, but for an addt'l $100 he could sell me one of their large mounts that would place my TV to my liking. Since he was already there I agreed. Once he started drilling he said the walls were very thick and required longer screws and wall anchors. He said if I didn't mind he could go to Home Depot and get the correct screws; I was very appreciative that he would do that and agreed. Once he got back around 8:30 pm he struggled for about 10 mins drilling and getting the anchors in the wall and in total took him about 30 mins to get the TV mounted. Once he extended the TV it did not swivel nowhere near a 90 degree angle and did not face me like how I had wanted it to. At that point I was tired, a lot of work had been done, and Brian had been friendly the entire time so I figured maybe I could make it work. The entire night I contemplated and decided to contact the company because I had paid $200 and did not receive the results I wanted and were promised to me. After I explained the situation they said I would need a mount with a longer arm that cost $299 but they could settle on an addt'l $50; reluctantly I agreed. Something came up where I had to move so I no longer needed the new mount. I informed them of this and asked if I could return the mount. They acknowledged I no longer needed it replaced but ignored my question about returning it as well as my follow up text. That night the building manager assisted in removing the mount and was shocked at the terrible job they had done. He said they absolutely did not need to use screws of that width and length. He used his own stud finder and the holes Brian had drilled were completely off (Brian claimed stud finders are inaccurate) and did not require anchors. I texted the company what my building manager had said and included pictures of the huge holes and damage to the wall. I requested a full refund and told them I now have to pay $600 in damages (I did not ask them to pay for the damages, just refund what I had already paid). They proceeded to block me and are yet to respond. Brian claims he is a volunteer at the Placerville Fire Dept. It is a shame the length people will go to scam people of their hard-earned money. I would highly advise to not use this so-called licensed company; they're scammers.

    Same issue, different angle. Not a very good mount!

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    4 months ago

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    4 months ago

    Phenomenal service! Excellent technicians, cordial, professional, & above expectations. Thank you Sacramento TV Install!

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    4 months ago

    Mick was awesome. He came same day, spent 30min explaining everything from A-Z and gave the best customer service. Highly recommended.

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    1 year ago

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    Install Pros - Brought my vision to life! Great job!

    Install Pros

    (12 reviews)

    Arrived on time. I already had a mount, but after explaining the shortcomings of my mount, I opted…read morefor the one he provided at a more than reasonable price. I always mounted TVs myself in the past. But decided to get a professional for this job because I had a specific height and placement. I'm so glad I did. Super friendly and very knowledgeable. Going to have him involved with my next project for sure.

    I waited a long time to write this one, very upsetting, angry and frustrated. Do not, let me say…read morethis again, do not work with this company at all. My wife and I have a home theatre system and we needed some help with installing in the new lightbulb. We had no idea what we were doing and we needed an expert to help us. I reached out to Michael and we were texting back and forth and he said he could help us out. Via Text he goes yes I can help you install your lightbulb and make sure your system is working for $150 for an hour of work. Any expert or pro who does this could do it in maybe 30 minutes or less. So he came over, I was not home so he was dealing with my wife and he was having a very hard time getting the projector down from the ceiling. He finally realized that he did not have the proper tools to get the projector down so he had to run over to Home Depot to purchase the tool to get the projector down. He took about 30 minutes or so, maybe longer to get back to our house. He gets the projector down and we realize the lightbulb that we ordered was damaged, that was on us and we missed that, but he goes that will be $175 to take down the projector and do nothing for us, zippo ziltch, left us hanging with nothing done. He said he could come back when he is back in the area and that charge would be $150 to do the job, so now we are spending $325 to put in a lightbulb for our new projector. What kind of customer service is this, zero sympathy, nothing as he is laughing while my wife and I are so angry. I guess it was a nervous laugh or something. Wouldn't even work with us on price or help us in fixing our projector, just left and said good luck. He also was going to walk out the door with the piece of equipment that he needed to take down the projector. The guy was a flake and did not help us at all and now we have been without our projector for months now. I would never use this company at all, run away and call someone else, BEWARE! Shame on you Michael, hope it was worth it, we are good people and just needed help and some compassion and you could care less. If I could I would give him a 0 stars! Also, I forgot to mention it was not our fault that he did not have the proper tools to take down our projector. As he is fumbling about trying to figure out he goes oh darn I need get another tool, I forgot to bring mine. So that is on him and we get charged another $25 for him to go to Home Depot. Unacceptable!

    SacramentoTV Install - tvmounting - Updated June 2026

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