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    JC Smart Homes & Security Cameras

    4.9 (328 reviews)
    Closed 6:30 am - 10:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - JC Smart Homes & Security Cameras

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    Recommended Reviews - JC Smart Homes & Security Cameras

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    100-inch TV Remounted
    E L.

    From the very first inquiry to the final installation, working with JC Smart Homes & Security was an absolute breeze. The entire process was seamless--prompt responses, easy scheduling, reasonable prices, and a level of professionalism that immediately put us at ease. We have a massive 100-inch TV, and unfortunately, our initial installation by another company was a complete disaster--botched, unsafe, and clearly done without the proper knowledge or care. Josh and his incredible team at JC Smart Homes & Security. Their attention to detail, precision, and expertise truly saved the day. Not only did they correct the previous mess, but they executed the job with meticulous care and confidence that only true experts can deliver. On top of that, they were honest, respectful, and just genuinely great people to work with--something that was sorely lacking in our prior experience. We now have full peace of mind, and there's no question that JC Smart Homes & Security will be our go-to for any future home tech or security needs. We will be recommending them to our family and friends--they're simply the best in the business!

    Jorden K.

    I hired JC Smart Homes to install 3 TVs. Two inside and one outside about fire place. All three turned out great!

    Blake C.

    WOW! These guys were amazing! From the initial quote, to being flexible with me on scheduling, to the overall install, top notch! Austin and Tyler were my installers and they made it so easy for my wife and I. They were friendly, asked questions, cleaned up, and even took time to show the dog some love! They made us feel like family and were always keeping us up to date on status of work, and getting our approvals on their work before they moved on. THANK YOU AGAIN! Great business here!

    Ethernet cable through a hole they drilled to the outside. They did a great job of hiding the cable along the wall and floor seams.

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    11 months ago

    Too easy! Competitive quote, quick response, and even faster work. Installed Sonos Sonance in our backyard and it sounds amazing.

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    5 months ago

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    6 months ago

    Great job, fast, responsive, and friendly. This was my 3rd time using them. Installed an outlet as well, included in price.

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    1 year ago

    Business owner information

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    Joshua C.

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    2 years ago

    Very quick and great work. Hired them for 2 jobs and both were completed professionally and super happy with the final product. 10/10

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    2 years ago

    Shane and his brother were professional, communicative and went above and beyond to make sure my TV and soundbar installation went perfect.

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    Page 1 of 9

    Ask the Community - JC Smart Homes & Security Cameras

    Can you recommend and install a Hd antenna so in can receive local channels ? I live in Auburn?

    Yes we can being in Auburn its hard to say how good it will work

    View All 2 Questions

    Review Highlights - JC Smart Homes & Security Cameras

    Josh and his team arrived to install five wired security cameras and completed the job within three hours.

    Mentioned in 96 reviews

    Read more highlights

    You might also consider

    The Home Security Experts

    The Home Security Experts

    (86 reviews)

    Natomas

    DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

    Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

    California Smart Home Pro - ADT Security

    California Smart Home Pro

    (105 reviews)

    Midtown

    Natalie was incredibly kind and helpful throughout the consultation process, and she's the reason I…read moredecided to sign up for ADT. If it weren't for her, I probably wouldn't have chosen ADT. I truly appreciate all of her help and support. I also want to thank Matt for the installation. He was very friendly, explained everything thoroughly and clearly, and made the whole process easy to understand. Most importantly, he was extremely professional, which made me feel confident and secure with the service. Thank you both for such a great experience!

    I was referred to California Smart Home Pro by my realtor after closing on a condo so that I could…read moreget set up with AT&T fiber internet and an ADT Security System. I was fortunate enough to work with Patrice, who did a great job explaining all of the promotions available for both home security and internet. I just had my ADT System installed by Gilbert, and was notified that he was on his way by text 30 minutes prior to this arrival. Gilbert arrived right at the beginning of my installation window and was incredibly kind and courteous during the installation. With my installation, I received two smart devices (door lock and doorbell camera) and four door sensors along with my control panel at no additional cost to me. Gilbert is an expert at his craft and was able to educate me on all of the aspects of my security system, including controlling it with the smart panel and controlling it with my cellphone. Thank you California Smart Home Pro, Patrice, and Gilbert for helping me get set up in my new home!

    JC Smart Homes & Security Cameras - homeautomation - Updated September 2026

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