If I could leave ZERO stars, I would. I was going to be a new client. Keyword: WAS. I arrived about 35 minutes early and sent a text. I didn't have any service, so I sent another one. You can see the photos attached. She asked me not to "double text" her. I contemplated if I I should just drive off because of her attitude, but I took the high road and waited it out. At 6:01 PM, she sent a riddle text to me to find her apartment: "You may walk around along side the sidewalk to your left, then a right. Five doors down." She refused to give the apartment number, so I took every route I possibly could with the vague directions she provided. I waited outside several doors and even asked people that were standing outside, but still nothing. She refused to give the apartment number, and instead, only asked, "Did you walk around along side the sidewalk to your left, then a right. Five doors down?" When I told her yes and which apartment number I was outside, she said I would now have to rebook. Her confirmation states: "New clients, don't panic, just communicate through text and we will work out anything needed." Which I tried to do as you can see. She called me at 6:15 PM, 14 minutes after her initial instructions and cussed me out. Yes, cussed me out. I even tried to explain to her that I only sent an additional text because I didn't have signal in her apartment complex. She proceeded to say, "That don't have shit to deal with shit. I'm so sick of y'all new clients." She cussed me out some more and hung up in my face when I asked if was she serious. She immediately charged me $175 in addition to the $50 deposit while I was still walking around looking for her apartment, with a grand total of $225 for a service I never received. I have never experienced anything like this and would NEVER recommend her to ANYONE. Walking around with that much cash on me in an unfamiliar area was very dangerous. I was not aware that she did hair out of her apartment until after I already booked the $50 "non-refundable" deposit.
Sade has several reviews with situations similar to mine and apparently a very bad reputation of professionalism. I was informed by several others that during Hurricane Harvey, a very unfortunate time in our city, she charged clients that had no road access due to being flooded in for services. She has refused to communicate with me and anyone on my friend's list and has blocked me and them on everything. She was also featured on The Shaderoom for her hostile and belligerent personality. This must be thrilling to her and for publicity. Be wise and DO NOT BOOK HER!
UPDATE: Sade has continued to post false information of this incident and rants on Instagram Live about this. I have still not received a refund. The situations and posts she makes from people cussing her out are from OTHER angry clients, not me, because of her unprofessionalism. On her posts, she is claiming to have refunded me $175 (not my full $225) and claims I took a hiatus. I've made over 15 accounts trying to contact her and she deletes and blocks each and everyone, disables the comments so that people cannot post, and blocks anyone who comments on my posts so that her followers (that she most likely purchased) don't see the truth. To her followers, she is claiming I did not follow "protocol." When I arrived, the apartment gate was open with SEVERAL cars behind me. Instead of me sitting there at an OPEN gate, holding up traffic, people honking at me, and me disturbing her for gate access (because the gate was OPEN), yes, I proceeded to drive in AND let her know 40 minutes in advance that I was there waiting in my car and would continue to wait (patiently and gladly) because the gate was already open. You may also find information about her on Yelp and The Shaderoom.
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