I took a pair of high heeled boots to get resoled. I was…read morethrilled with the results, they looked as good as new. The turnaround time was the following week! And the price was very reasonable. This is more than a repair store. They sell shoelaces, aids for your feet, sandals, shoes, leather purses, leather wallets. They even sell power step sandals, which I didn't even know they made. They have earned my business.

I had a jacket and a purse that needed new zippers. (Well actually, the jacket just needed the part…read morethat the pull hooks onto, but apparently, one still has to replace the whole zipper.) I took my things in on a Friday and was told that they'd be done on Thursday. When I went to pick them up, the jacket was done but the purse wasn't. When I'd dropped the items off, I hadn't seen the "CASH ONLY" sign by the register, so I had to make sure I had money when I returned on Friday. They did a lovely job, and the people were friendly. It cost $18 for the jacket (which was only a $20 jacket to begin with!) and $16 for the purse. I don't know if those prices are good or not; they seemed high to me, but, on the other hand, I don't have the skill to do such repairs. But I wish the sign about not accepting anything but cash was on the door (although I understand why it's not); most people don't carry much cash these days, so it would be helpful to know the policy beforehand.

Me and my mom love this store Where is your new location…read morefor 2026 Amazing staff......

One word...Paranoid. This was the most unwelcoming establishment I have ever stepped foot in, ever…read more I wanted to give this place a try despite the rough and cheap looking items displayed and the shabby look of the exterior. It all screamed cheap to me and I even hesitated to even enter at all. My husband refused to go in and told me to leave my wallet behind as he felt it wasn't a safe place to enter even. I finally decided to try it out by the off chance that I might discover some flat shoes. I took a few pictures of the exterior and a few of the interior. The petite brunette woman with her hair tied back tightly asked what I was doing from behind the counter and I told her that I am a Yelp reviewer and was taking photos for my review. She said she was scared and was wondering why I was taking photos was all. I asked if I wasn't allowed to review this place and she said that it was fine. I browsed around some at the flats looking for a pair of silver and gold flats, that I have been in search for months now. As I was browsing the shoe aisle, this same woman was on the phone watching me like a suspicious and paranoid hawk. She then told me with a stern tone, while she was on the phone that she was on the phone with her boss and was told that I am not allowed to take any photos of her store. I told her that's too bad since I had already taken some photos when she gave me the go ahead earlier. I took no further photos and abruptly walked out of the store. I was in my car and my husband said the same skeptical woman came by the door and was clearly watching us while still on the phone. He said we should leave the parking lot immediately as he felt she was about to come out and approach us in the car to accost us or admonish us further about taking photos after the fact. This same woman acted as if I was either from a competitor store or from ICE, I am none of the aforementioned. I felt their treatment was uncalled for, rude, discomforting, suspicious and shady beyond words. Their ill treatment of me was tantamount to chasing me out with a big stick. It is unpardonable for a retail store or any business of value to treat customers this horribly. What ghastly service. Come only if you feel like being berated and treated and viewed as a social pariah, otherwise, next! They clearly have trust issues since they have a sign on the door that clearly states that all bags are to be left in the front. I had no issue leaving a bag or not even bringing one in the first place. I left my bag in the car and took only my wallet. The owner and staff member ought to be ashamed of themselves. It's highly recommended and very clear that the staff and owner here need to work on their trust issues and take customer service 101.

Can be expensive, but then again, there are two one-dollar racks. And all in between. Has items…read morefor every price range. Designer and name brand clothing from every designer I've ever known and I've worked retail my whole life! It's overwhelming due to such a broad variety of merchandise they have. The clothing (designers such as ARMANI, ST JOHN to GAP, OLD NAVY) are simple, yet good to excellent quality. Nicole (the owner) is ridiculously knowledgeable and very easy to talk to. She is also extremely attractive, so you might not want to bring your boyfriend/husband. The only mens resale in Michigan. They've been around a long time (since 1993) so they know the resale market very well. They have a web site, do estate sales, fashion shows and sell on eBay. They purchase your clothing out right so no consignment (which is great). Right next door they have a furniture resale shop as well. Plan a good hour your first visit. My most favorite resale shop here in Michigan and I go to them all!

From the owner: "Gently used" clothing for men and women, all sizes. Often you will pay more than you would at…read moreK-Mart's, but you'll go home with designer clothes and accessories from Donna Karen, Giorgio Armani, Liz Claiborne, and even the Gap. We also sell on eBay, Craig's List and our web site: www.nicolesrevival.com. We conduct estate sales and resale fashion shows. The owner Nicole Christ gives input to reporters, authors and schools about the resale industry as well as other resale culture issues. Nicole is a recognized expert on fashion and on resale shopping. Her shop has been featured in several newspaper and magazine articles and has been on the television program "Company" twice. Clothing from Nicole's Revival has been featured on the "Crook & Chase Show", the "700 Club", New York's "Fox 5 News", "Knowledge TV", and web site www.nicolesrevival.com most recently featured on "LifeTime's" "New Attitudes".

The family that owns the business is so kind, you're always greeted! They have a vast selection of…read moreshoes. If they don't have your size in stock, they will help you find it! VSI has great discounts throughout the year off season. They also have a new website that is so easy to use! You can pick up in store or online.

Came here to find my wedding shoes. Couldn't believe how big their selection was. I finally found…read morethe perfect pair but they didn't have my size in stock. My sales girl called their other location and had my size sent over and it was there the next day. Extremely relieved since it was only one month before my wedding and I still needed to have my dress altered. I also found a few pairs of sandals and even outfits for my honeymoon (I didn't even know they sold clothing!) I will definitely be coming back!

Large section of work boots and shoes. Very helpful staff. Will order for you if they don't have…read moreyour size.

Can't say enough nice things about this store and Alex, in particular. Customer service at its…read morefinest. Knowledgeable, professional and treat your problems like their own. They actually altered two pairs of pants for me while I waited! Incredible. Needless to say, I will be using them exclusively from now on.

Ordered a pair of shoes in store to be shipped to home. Fed ex states package was delivered no…read morepackage was delivered and I was home all day. I couldn't take care of it at the store I had to wait for customer service to open. Couldn't take care of it with fed ex because the store has to. Now I'm getting the run around with customer service and have to wait an additional 8 days to file a lost claim. Be wary of ordering anything on line in the store with this company.

Got here five minutes before store closed at 6pm on Sunday. So 5:55 and the doors were locked with…read morecustomers inside. All I had was a pick up!