Need to let customers know up front of your accepted payment method. Most people pay alot for…read moreinsurance and want to proceed with a claim. This doesn't push up your rates.

From the owner: A crack in your windshield can happen unexpectedly, and even the tiniest imperfection can expand…read moreinto a bigger problem after hitting a bump in the road. The last thing you need is the hassle of arranging a visit to our shop. That’s why we offer free mobile service, coming directly to your office or home to ensure your convenience. Our skilled technicians will seamlessly install your new window in just minutes, all while you carry on with your day. Additionally, we provide complimentary glass cleanup and disposal of the broken pieces, so you don’t have to worry about a thing. We take pride in offering our customers a lifetime warranty on all our glass-related services, covering repairs, replacements, defective materials, and any issues with leaks related to air or water. With over 15 years of industry experience, we know what it takes to deliver a product you can trust for the many miles ahead. Don’t let a cracked windshield or a dinged window compromise your safety or comfort. With just a simple call, expert help is always within reach, ensuring you can get back on the road with confidence.

Yesterday morning I noticed my windshield was cracked. My Lexus Dealership connected me with…read morePayless Auto Glass. I spoke to Rosalind and she was exceptional with helping me secure a windshield replacement the next day!!!!! She also talked me into the Payless replacement windshield instead of the Lexus one because they guarantee their product. Thank you Rosalind you are a true asset to Payless Auto Glass.

ROSALIND has excellent customer service skills! When I spoke with her for the first time last…read moreweek, she was very pleasant. She provided me with the information I needed and reassured me to reach out to her if I had any additional questions. When I arrived at the location, ROSALIND greeted me at the door and she again was very pleasant and informative. This business is very fortunate to have a loyal and experienced employee like ROSALIND.

Wasted time. Need to deliver on commitments…read more Initial Schedule appointment to replace windshield went well. Calibration of sensors did not. They person came tot the house late, after some time said he could not do the calibration. I was told it was too sunny. I suggested a shaded area and was told I needed to come in. Scheduled appointment for 8:00 am, was sent a confirmation. Showed up at 8:00 and no one was there to help be until 9:00. I don't appreciate the lack of respect of my time. Insurance set up initial appointment and will provide feedback on wasted time.

From the owner: Auto Glass Now offers fast, friendly, and convenient auto glass services across the country with…read morehundreds of locations throughout the United States. Our local team of experts can help provide trusted auto glass repairs, car window and windshield replacements, and ADAS calibrations. As a part of the Driven Brands family of automotive aftermarket companies, Auto Glass Now delivers national scale and efficiency, alongside its premier service quality. Call or visit us today to get back on the road!

Start on time, great service and hospitality, wonderful,nice job well done. Great location easy off…read morehighway.

I reached out to Chad at Sherod Tint through the yelp app about getting windows tinted. He was very…read morequick to help set up a quote and appointment for my vehicles windows. The lounge had a television with great selection and comfortable seating for the hour and fifteen minutes it took to do all my windows. (I was very impressed by their speed) And the quality of work was great, the tints have no flaws so far. I will be returning to Sherod for all of my future vehicles and I recommend Sherod to anyone looking for window tints in the Hartford area.

I highly recommend this company. My husband went to a construction site yesterday afternoon and a…read morepole went through the back of our car window and shattered it. I called every company listed for window repair in the hartford area and either got a ridiculously over priced quote or just could not get anyone to answer the phone. This company was AMAZING from start to finish. The person that answers the phones, I believe Laury was their name, is the sweetest person, I must have called a dozen times to ask questions and every time they were so sweet and had immediate answers, best part is they answered the phone super fast with no automated recordings to deal with. I called yesterday late afternoon and we were able to have our car fixed early this afternoon. Super speedy and the price was much lower then the competition. The repair man was super nice too and did such a great job! Don't waste your time looking at other companies these guys are the best!

I contacted Auto Glass CT Plus early morning when my car was broken into and luckily they were able…read moreto find the glass I needed to repair when others were not so lucky. I am glad I went with them, because my experience was top notch. The installer took the time to walk me though what he would be doing and submitted the necessary paper work to my insurance quickly and professionally. I highly recommend this shop.

Had a Screen Fixed , Then replaced a broken windows (vapor barrier ) They also made me a missing…read morescreen fast- affordable. I got another outrageous quote on the window from another highly rated place. Highly recommend Window Shop

After running around multiple places to see if I could get an old window's hinges fixed/replaced,…read moreThe Window Shop should have been my first stop. Excellent service and price. Fixed my window right then and there. Highly recommended!

"I love the sound of breaking glass Especially when I'm…read morelonely I need the noises of destruction When there's nothing new" (Nick Lowe) We never heard or saw the glass break. But one fine day out of the blue we noticed a crack in the windshield of our 2015 Subaru. It looked like an impact from a pebble that spread diagonally upward about a foot long. We called our insurance company on May 1, confirmed our glass coverage, and were offered the option to choose our own repair vendor or go through them and their relationship with Safelite. We chose the latter and were scheduled for the windshield replacement on May 7. After that, communication was never a problem with Safelite. They contacted us through seven e-mails and twelve texts with (imbedded document links) over the next ten days. The communications covered appointment confirmations, confirmation requests, reminders, one appointment change, completion notification, bill review, and a certificate of re-calibration for the windshield related electronics, cameras, etc. We dropped the car off on May 11 and were given the option to hang out in their K-Cup equipped waiting room or come back later. The estimated time period for the work was 2-3 hours. We decided to leave the car and went to lunch at Parkville Market. About an hour later, they texted us and said the work was completed. Our technician, Benjamin, was professional, helpful, and friendly. Safelite took good care of us.

This is the second vehicle I've had a windshield replaced and both windshields are having issues…read more When called in to be repaired I was told I need to bring the vehicles to their location for 2hrs. ‍ I don't have time for that...that's the whole reason I had the glass replaced at our office.... That will be 4hrs out of my week for do-overs...

Getting into an accident is not a fun experience, and the initial thoughts one has of having to get…read moretheir car repaired can bring about feelings of worry, concern and uncertainty. The staff at Carstar in East Hartford allayed all those fears and made us feel comfortable the moment we reached out to them. They reassured us and let us know they would be there throughout the entire process and beyond if an issue were to arise in the future. We had the choice of several repair shops from which to choose, and we are so thankful we chose Carstar! The workmanship was top notch, and our car looked like it had just come off the showroom floor, both inside and out.

I hit something and damaged the front end of my Hyundai Sonata. My insurance company recommended…read moreCarStar for the repair. Even though my repair took several days longer than expected due to the dealer sending either damaged or wrong parts (2 separate incidents actually - a pox on the dealer), it was worth the wait. They did an excellent job repairing the front end, matching the paint color and got a 4-wheel alignment (not just the front end). They communicated with me through out the whole process and even kept the car a couple of extra days when the completion coincided with a business trip (I was getting on the plane when news came that it was ready). I'm very pleased with the results and would not hesitate to recommend them to anyone needing body work. Seeing that they detailed the interior was an unexpected bonus! Thanks for doing a great job!