Just moved out after a long rental. Courtney and her staff are amazing. The facility is always…read moreclean, well lit, and well maintained. It's located in a great, safe area. Only reason I left is because I moved out of town. Best storage experience to date. I should have left this review long ago. They deserve 10 stars!

Clean facility. Great staff, I would highly recommend. I used this facility for 2 years and I had…read morenothing but a good experience. A few times I forgot to pay the bill and they called me to make sure I did not have late charge, which is the most important thing for me.

The worst customer service I have ever experienced in my entire life. I was able to get the…read moreunlisted number from the robot on text message. 813-773-6473. I have called at least 10-20 times and no one will call back. I keep getting bills in the mail and I do not have a storage space anymore. I am lost for words. Does any one alive work at these places?

The facility is clean, well-lit, and feels very secure. The app is very easy to use and the…read moretemperature control makes it great for storing everything from furniture to art.

Dinece was so friendly and went out of her way to ensure we knew where our unit was and how to work…read morethe lock, how to setup autopay, etc. Easy rental process and reasonable pricing. The facility is clean and easy to enter/exit. Carts available to make it an easy process of moving items from the car into the storage unit.

Poor communication! Hard to talk to anybody on the phone! After talking to 4 people in the last…read morefour days, said I had to go to the storage unit office! Was trying to make a payment because my credit card was compromised ! They Jacked the prices up every few months! Close to doubled in price in two years! I'll never use them again!

Updated review! Just about a month in, and we've already been HARASSED by their staff member. Looks…read morelike they have nothing better to do other than walk around the facility and harass tenants. They're ignorant, poorly trained, and lack basic knowledge of their own policy and lease agreement terms. We have a commercial account, we rent parking and storage units in several locations for our trucks and our every day equipment. Our employees arrive in the morning, equipped their assigned truck and leave for the day. A couple days ago, one of our employees was waiting for his co-worker to arrive, He was in his vehicle, parked in our paid parking space and laid down his eyes while waiting for his co worker to arrive. Apparently, that really bothered a staff member named Ashley who within minutes came to the vehicle and aggressively knocked on his window telling him he is not allowed to close his eyes at the facility! She then called me and stated "I saw one of your employee in your vehicle, parked at your space, and he was sleeping! This is a violation of the lease agreement and your lease is subject to termination if this reoccurs". I was completely shocked and confused. At first I thought, well maybe she thinks that he spent the night there sleeping??! I asked her, and no.. She was fully aware that he had just arrived and was simply waiting for his co-worker. We've been renting storage spaces for the past 8 years. I've never heard of such a ridiculous and pitiful claim as this one. When I asked Ashley what part of the lease agreement did we violate, she didn't know. She called back later and referred me to a "LOITERING" provision of the lease. What a joke! Our workers are not bothering anyone. They arrive to work in the morning, get their equipment ready and they go about their day! I suggest that CubeSmart staff at this location will lookup the definition of loitering, educate themselves, stop harassing tenants, and mind their own business!

Can't remember the gentleman's name but he was on cool dude. This place is affordable and nice and…read moreclean inside and out

Sally and Sandy are incredible. They will take the time to find the best unit for your budget and…read moreexplain everything upfront. The price was very reasonable. Sally has done a lot to keep the storage area clean and safe. I used to have Public Storage and U-Haul and there were many hidden fees and charges that were hidden inside the lengthy agreements which they would spring on you later and say "we told you so!" Sally and Sandy took the time to explain the pricing and the fees upfront and in a just way. My experience has been wonderful and the price was excellent.

STAY AWAY! Rodents, mold, fees for every little thing. If I could give zero stars I would. I was…read moreable to speak to the manager who was very rude and almost sounded excited to charge me fees over fees instead of offering any kind of payment plan or assistance. Never have I experienced this bad of treatment by a very greedy owner. I will be paying these ridiculous fees and grabbing my belongings immediately. I DO NOT RECOMMEND DOING BUSINESS HERE. I'm very disappointed considering the woman at the front desk was very kind and gave me a very different experience the day I signed up.

How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.

This is an amazing facility I recommend to everyone. The manager goes above and beyond with…read morecustomer service. If you have any questions or concerns just call and they will be quick to help you. Over the few years that my items have been stored here, the facility remains clean, air conditioned, well maintained. Very happy with the service here.

I signed up for storage at this place and within a month, they jacked the rate up - more than 2x…read morethe rate that we had agreed. Their strategy is simple - get you to spend the time and money moving your things in and then raise the rent because they know it's expensive to move again. It's an unfair business practice and I wish it were illegal. Be wary of this company in general and this location in particular.