Gerber Collision & Glass completed repairs on my 2020 Nissan Pathfinder in September 2025 following…read moredeer damage covered by an insurance claim. I picked up the vehicle on October 1, 2025 after being informed that all repairs were complete. Shortly after picking the vehicle up it overheated. After having it inspected by a local repair shop, I was informed that a Gerber technician had improperly mixed the coolant, which caused the thermostat to fail and the engine to overheat. As a result, the overheating led to a blown head gasket, and the vehicle is now inoperable. Serra Nissan has since diagnosed the vehicle with a blown head gasket and provided a repair estimate of $7,000. I have been in contact with the Regional Manager, Michael Price, in an effort to resolve this issue. Unfortunately, communication has been inadequate. Mr. Price has been unresponsive, has avoided my phone calls, and has delayed resolution by requesting that I approve a second opinion from a repair shop affiliated with Gerber. I am already paying a car payment and insurance on a vehicle i cannot drive, paid multiple towing bills and the initial diagnostic bill of $1,400 to the dealership. I should not have to pay for this error out of my own pocket. I have given Gerber an excessive amount of time to address this issue promptly and appropriately. 0/10 Do not recommend.

Not impressed with their service at all.. The insurance company referred us. Filed a simple claim…read morein October 2021 from hitting a bird on the freeway. Minimal damage, just the plastic front piece surrounding the grill of our RAM truck. We made an appointment for beginning of Nov. They looked at it, sent the estimate to the insurance, said they would order the part and get back to us. After not hearing from them, I made contact again, they never ordered the part. Said they would, did, then said it would be March before they could get the part and fix the truck. They called in Feb saying the part was in, we made the appointment to get the piece replaced. Once my husband got there for the 9:30am appointment, they informed him it would be a few hours before they could get it in. A FEW HOURS?!? Isn't this why appointments are made? And if they knew there would be a delay, why wouldn't we get a courtesy call to either reschedule later in the day or a different one. After my husband saying he wouldn't wait, they checked and were finally able to pull the truck in and fixed the part. It was a quick job that should have never taken, not only the 3.5 months to get the part and appointment to complete the job, but then be told to wait a few hours! I was ready to ditch this company when they didn't originally order the part they said they would, certainly will not now after the final run around.. Would have done it ourselves if the insurance co would have ok'd it.. I would hate to see their fix-it time if there was any sort of major damage

They were awesome and efficient. Price was reasonable…read more Highly recommended. They were timely.

From the owner: We Will Not Be Under Sold / Up to 100% off your deductible / Locally Owned and Operated For Over 45…read moreYears Complete Auto Glass proudly serves the entire West Michigan region with top auto glass services. We have over 45 years of experience in offering our customer's superior customer service and superior glass products. Our goal is to provide complete and hassle-free service to our customers. To meet this objective, we implemented our free mobile service. The professionals of Complete Auto Glass are dedicated to our service, and we guarantee that we will match or beat any competitor's price. We will not be undersold! We also offer up to 100% off your deductible with approval. Call Complete Auto Glass today for your estimate! For over 45 years, we have proudly served West Michigan with eight locations in Grand Rapids, Big Rapids, Lansing, Muskegon, Cadillac, Holland, Kalamazoo and Traverse City. Each Complete Auto Glass location remains ready 24/7 to provide customers with a wide range of affordable service, including: -windshield repair -windshield replacement -window repair -window replacement -stone chip repair -rear sliding windows At Complete Auto Glass, our nationally certified window and windshield repair specialists work tirelessly to deliver professional results at affordable prices -- proving daily that all auto glass companies are not the same!

Every time it rained the windshield on my old Jeep leaked enough to create a puddle on my…read morefloorboard. I took it to this local auto glass business to finally replace the dang thing and I am very pleased with the result. The first glass the warehouse sent had a small flaw and Gary conscientiously re-ordered a perfect one. My vehicle was ready to roll within a few hours of leaving it with him and it was returned with the interior much cleaner than when I left it. Gary goes the extra mile with customer service. The installation looks beautiful and he let me know he took care to address a rusty spot under the trim which no doubt will help prevent future problems. I highly recommend this business. Patricia W.

From the owner: Get all your Automotive, and Home Glass needs met under one roof. Affordable Glass Pro has more…read morethan 30 + years experience in the Glass Industry. What sets us apart is quality Service, Good Customer Relations, and Affordable Prices. Call us First for all your Glass Claims and We will make the Claim for you while your on the phone with us, We are Glass Claim Specialists. Mid Michigan's Glass Experts.

I discovered a chip in my windshield yesterday and called Legends today to schedule an appointment…read more The owner scheduled me for next week, but ended up calling me back today and said that he could fit me in between jobs. Troy showed up and the job done in about 30 minutes and it looks fantastic! If you are in need of auto glass repair or replacement I would highly recommend Legends Auto Glass!

Great, quick, professional service! Came right to my door and was quick and efficient. Worked with…read moremy insurance to make the process as seamless as possible. Would highly recommend Legends to anyone looking to support local business and get great service.

Had an appointment 4-11-26. David inspected My windshield & told Me it was ok, not deep enough to…read morecause a problem. H e took His time to explain to Me everything to make Me comfortable. Very professional, thoughtful and helpful THANK YOU FOR YOUR PROFESSIONAL SERVICE. Larry C.

I waited for 5 hours on first day then (as of now) waited 5 hours this second day...for windshield…read morerepair...till not repaired! Technician very apologetic and not at all his fault. He is scheduled to drive ALL OVER NORTHERN MICHIGAN, with an obvious disregard for his travel time. I am going to recommend my insurance company NOT do business with this company anymore.

Top notch service and communication start to finish. Worked with Insurance company and repaired car…read morequickly. Highly recommend!

When my car was laid up completely smashed by an at fault driver, Gerber Collision repaired my…read moreradiator, water pump, and completly restored my hood. Which was a 3500 dollar job that I didn't have to pay a penny for. Thank God for full coverage. I was happy the way they brought my 2013 Honda Civic back to life, and they were extremely friendly. I highly recommend this place.

Great auto repair place. We discovered this shop when we moved here three years ago and take all…read morefour of our family cars here. Honest and fair-priced.

You're not going to find a better team to service your vehicle. Kurt is fair, reasonably priced,…read moreand most of all honest. Honestly this garage shop is one of the best things in St. Johns.

Amazing fast friendly service. The glass in my wood stove broke and they had it fixed in about 30…read moreminutes.

From the owner: Started out in 1996 in the former Garn glass building in Cadillac. Started out selling Polar Seal…read morevinyl windows and doors along with our flat glass sales and repair. Added auto glass in 1998 and started building our own insulated glass in 1999. We became a Branstrator sunroom dealer in 1997 and added PGT in 2002. Became a Sunesta awnings dealer in 2005. We are now the area's leading quality vinyl window and sunroom installers. We are also Cadillac's only manufacturer on quality insulated glass.