Spoke with Nathan. Gave my vin number and license plate to get a windshield replacement. We have…read morean Acura so it can be touchy. We requested a premium Pilkington windshield to help with ADAS calibration, it is confirmed that we will be getting the Pilkington that fits our vehicle and has our vehicle features and they have it. We drive across town to 11020 Katy freeway Houston tx 77043 Suite 217 We show up and it's a bit chaotic there. I ask to see the windshield and they show me the windshield and it's not a Pilkington it's a XYG Chinese knockoff. We decide to leave, enough time wasted. We speak with Nathan He assures me it's a mix up and they can make it right. I agree that mistakes can happen but I already drove across Houston you will have to come to me. He agrees to come to us but we may still have to come back over for calibration, I say fine but you will have to install windshield 1st. Now they start to scramble to find the windshield. At this point they actually try to convince me our windshield does not have an Acoustic layer in it even though we know and Acura has said so. Now my guard is up and I'm asking for the actual part number. He sends it to me by text but again is trying to have a conversation that it doesn't have sound dampening, he claimed he spoke to Acura and again I stuck to my guns. He texts me the list of part numbers and I tell him per options on the vehicle the number Nathan is pushing does not match our vehicle, adaptive cruise control wasn't listed. I told him our vehicle has more options than you are including. He claimed our vin number did not list acoustic layer and he spoke with Acura. Now my guard is up. I told him we have every option on our vehicle except heads up display. He claimed he would call when they had our windshield in stock but offered the AGC replacement since they make OEM. I considered it but I wanted to wait for Pilkington. 1 week later with the weather getting colder, I decide I'm going to replace it with the AGC he suggested. We make the appointment on a Monday for 1st thing in the morning Wednesday per Nathan meaning we are the 1st stop. Well it's Wednesday and 1st thing passed by a long time ago. I call Nathan to find out what's going on at 10:02 AM, he tells me he is going to find out. My wife finally calls him after no returned called at 10:45am he still has no answer. My wife is upset and chews him out, rightfully. He calls me at 10:50am and still has no info and expects me to take his side against my wife then he decides to tell me he is canceling our appointment of 1st thing in the morning at 11am. Do not use unless you want to be charged for a premium windshield but get cheap fragile glass instead, if I didn't request to see it, this would have happened. Do not use unless you like getting abused by a business and then blamed. 1st attempt sure looks like deceptive trade or bait and switch. 2nd attempt was to deliberately wasted our time with the intent to waste more and try to instigate an argument between husband and wife. Seriously? Call Apex Auto Glass, got us in the same day and less expensive for the same glass. Friendly and they actually respect their customers. Install and calibration with a lifetime warranty. 281-815-5281. You have my address, Ranger Lead the Way. Craig

Nick did a great job. Walked me through the insurance process of getting my windshield chip filled.read more

Quick and fast. Did it in the same day. Got used glass to be a bit cheaper. Responsive and kept me…read moreupdated.

Great customer service and price. I reached out to them after hours and they got back to me…read moreimmediately. Was able to come in the next morning.

I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

Honest and reliable! The staff here are very kind and accommodating for last minute repairs. They…read morewill only charge you for what you need and never tries to nickel and dime you for extra work. They even fixed a dent on my bumper for free when I came in for other unrelated repair work. Definitely stop in if you're in the area and talk to the front desk about any work you need done on your car.

Today 6/1/26, Daryoush came out and replaced my passenger side window on my new car 2026 Buick…read moreenvision ST. He was very polite, careful with my vehicle, and brought another glass that matched my previous one perfectly. The glass was laminated just as my old one. Last the not least, his service was done in a timely fashion. I will definitely use this company again in the future; very pleased!

I had an excellent experience with AB Auto Glass and highly recommend them!…read moreUnfortunately, my rear window on my 2018 Honda Accord was shattered over the Fourth of July weekend (07/04/2026) and I needed to get it replaced as soon as possible before the weather got worse. From the very beginning, Maryam was incredibly responsive, professional, and easy to communicate with. She answered all of my questions and made scheduling an appointment for Monday quick and stress-free. Since I was at work, they were even willing to come to my job to replace the window before it started raining, which I truly appreciated. Throughout the entire process, both Maryam and Daryoush kept me updated, so I always knew what was going on. Daryoush did an outstanding job! He replaced my rear window with high-quality American Standard Safety Glass that includes the factory tint, and the installation was completed in about an hour. He was professional, efficient, and paid close attention to detail. After the installation, he carefully cleaned up all of the broken glass inside and around my vehicle, leaving everything spotless. It's hard to find companies that are honest, reliable, and genuinely care about their customers, but AB Auto Glass exceeded my expectations. The price was also reasonable. Their professionalism, communication, quality of work, and customer service were exceptional from start to finish. If you're looking for a trustworthy auto glass company, I absolutely recommend AB Auto Glass. Thank you again, Maryam and Daryoush for making a stressful situation so much easier!

Loved their work. They came out when they said they would. I even changed the address on them the…read moresame day because I couldn't be at my original location and they accommodated me immediately! They were awesome!

From the owner: For dependable Auto Glass Repair and Windshield Replacement in Pearland, TX call True Auto Glass…read morePros Pearland , we provide the following services and more Auto Glass Shop, Windshield Replacement, Auto Glass Repair, Truck Glass Repair and Replacement, Automotive Door Glass Repair, Hatch Back Repair, Free Mobile Service just to name a few.

Great job fixing my windshield crack. Was honest about price and fixability. Easy to schedule and…read morefast service. Will be recommending to all my friends and family

Jeff explained what he was going to do and made sure I was aware of the effects of the repair…read more Great work!